Currently only one restaurant is functional. Although they have a good menu choice some variety should ve introduced.

Roads to enter the facility are horrible. these should be improved with Municipal authorities support. The facility dies not have cabs on call and one has to depend on Uber etc to go out.

The pool was fantastic and my children absolutely loved it. My father was in a wheelchair and the staff was very attentive and helped us quite a lot. My wife, two kids, my aged parents and my sister would like to praise the fantastic service by your staff in the hotel and restaurants. I would definitely recommend any one travelling to Kochi to stay at least a few days at the resort. The gardens are meticulously maintained along with the pools.

The rooms and fittings are very old. It is clean but you can see the wear and tear. I hope you will refurbish this soon. Unfortunately the resort is not friendly for people on wheel chairs - near the pool or at restaurants: - The ramps are too steep and they do not taper down to the ground. - The same holds good for the restaurants - Reaching the pool is difficult, should provided for at least one easy way to roll a wheelchair to the pool.

Stayed here for 4 nights and it wasn’t enough. From the minute we arrived, we were greeted kindly. We loved our room, we had a poolside cottage, really recommend it. The staff were always smiling and helpful and just happy. The food was on another level. I couldn’t believe how good the food was on the A La carte menu. We didn’t have the buffet purely because there was food on the a La carte we wanted! There is a wait for the food, so you do need to be prepared for that, but boy, when it comes, it looks and tastes like a Michelin star restaurant, 5 stars to the chefs. The staff in the restaurant are a delight and I couldn’t point one person out as they were all fantastic. Definitely recommend this hotel to anyone looking. I would make the point that it’s not on top of Kochi and all the things to see, but £10 for a cab and you’re there or £5 for a Tuk Tuk and it’s worth it.

Nothing

The property has a beautiful lawn with a big swimming pool and an amazing restaurant.

We stayed there on New Year’s eve and there was loud music being played right under our room. The noise and the bass from the party was so loud that the bedroom windows were literally thundering loudly for hours. We complained about this nuisance to the management who responded in a very helpless manner since the party was of some VIP guest staying at their hotel. However i must say that the next day we complained again at the reception and they offered our entire family a complimentary buffet at their restaurant.

Very nice resort with a lake view and great swimming pools and facilities. We need a break from the hustle and bustle of the city and this was the perfect place to be!

At 2 AM in the night we were wope up because of the noise coming from the ground floor. It turned out that they were hammering in the middle of the night in the staff area! I needed to go down and complain and they stopped. The day after we had a free upgrade to the cottage as a compensation.

The pool is undoubtedly the standout feature of the property; its allure is truly remarkable. Not only is the pool itself impressive, but the level of cleanliness maintained is exemplary. Additionally, the panoramic view from the poolside is breathtaking, adding to the overall experience of staying at the property.

The staff response time has been noted to be slightly slower than expected. While the staff members are generally attentive and helpful, there have been instances where their response time has lagged behind.

The staff was really nice and helped with everything, the pool was fun for grown ups and kids (we travelled with 2, 7 and 10 year olds). The view to the lake was amazing and so were the breakfast options (some different things every morning). It was easy to order an Uber and Ola (both rikshaw and regular came over there), so we could be in the city within 30 min. The gym was very nicely placed with a beautiful view and has all the basic things you'd need.

The hotel needs some renovations, it was clean, but breaking from all sides (tiles in the pool, leaks in the bathroom etc). We broke a glass in the bathroom and they charged for it, it wasn't much, but just weird, especially in a 5 star hotel.

The pool facing cottage we stayed was large for a family. Loved the terrace and the view. The hotel is located at a quieter place away from the city. Major attraction to the city is only half an hour ride away and Uber is available . We loved the long pool, especially kids loved it. The staff were extremely courteous and service was amazing. The gym is decent, has necessary equipments. I also used the Ayurvedic spa, it was relaxing and service was great. For those who love outdoor sport there is paddle boating that starts from the hotel. We will come back for sure.

Everything was perfect. However one minor thing is the pillows, they were hard and big not very comfortable

The Ramada was awesome. From the minute I stepped out of the taxi staff were attentive, helpful and very very pleasant. I had an issue with booking a sight seeing trip and the manager and staff at the front desk couldn't have been more helpful calling the tour operator on my behalf and being there for me. Had a full body massage in the spa, awesome :) A great stay and if I ever return to that part of the world I will stay there again.

Lake view cottage is best in city for a family who require 2 adjacent rooms to accommodate children. The view is spectacular and pool is awesome. Breakfast and food (room service) are tasty and affordable in price The staff are helpful and always available.

As per the front office staff, management took one day to decide to provide a replacement room due to minor issues. But they provided their best rooms on next day