Exceptionally clean. Staff all incredible helpful. Deluxe rooms are huge with the biggest bed ever (2 double beds together to make super King size)!!! Pool is the cleanest pool we have ever swam in throughout all of Bali.

Outdated main areas, posters in lifts look like they haven’t been changed since the 90’s, toiletries not restocked daily and had to keep asking for basic necessities like toilet paper. Breakfast was buffet but all food was dry and average quality except for eggs as cooked fresh when asked for.

Our second stay at this hotel & will happily book here again. The pools are huge and plenty of pool lounge seats. Breakfast is varied and plentiful and the staff are very helpful & friendly. We booked a deluxe room because they have a pool & beach, sea view & worth the extra $$. The bed was very comfortable too. There are restaurants and mini markets close by, and it’s just a 10 minute taxi ride to Bali Collection. We prefer a quieter location and facility, so no pool bar or loud doof doof music (the restaurant serves food and drinks all day on request).Approx 30 mins from the airport.

Very friendly staff, all problems were sold immediately Big and nice swimming pool, very clean water and a smaller pool for children Location - on the seashore and sandy beach and also next to supermarkets, restaurants, local warungs and different stores, markets 100 m from walking- and jogging trail on Benoa Beach which leads to Nusa Dua beach (45 min walking) among luxurious ja beautiful restaurants, poolbars and exceptional all inclusive hotels and beach villas Different water sport activities rental services

Delux room with pool view was a bit old (furniture, broken edges and floor tiles) although all rooms seemed clean and have all neccesaries (even toothpaste and -brush, shower gel, shampoo, hairdryer, coffee and tea making fascilities, water, fridge) Hotel area and exterior is much better than the rooms Small mosquitos when getting dark

Hotel is very cosy with giant pool and private beach. I recommend rooms with pool view. Cheap SPAs nearby

There are only few sunbeds on the beach. And beach itself is small and lacked cleaning some days. Hotel is quite far from activities, you will need a bike or a taxi. Though there are some restaraunts around. Hotel SPA is very expensive, didn't try it, as SPAs in the street are 3 times cheaper :)

Location hotel is located on cusp of benoa and nusa dua nestled between tijili hotel on one side and Conrad apartments two doors up on other . There is a convience store across street which also has ATM. Group of lovely vendors about 6 doors up across from Conrad hotel prices reasonable they sell clothing some souveneirs .next to them is another convience store. All staff in hotel friendly , no onewould pass without saying hell. Restaurant offers buffet breakfast ,and small lunch and dinner menus. Bar reopening soon, staff being employed (informed by manager). Other restaurants now reopened in area. Nothing is ever too much trouble,as given last visit to hotel in may 22 hotel just operating with skeleton staff.as country had just reopened their borders. Staff contacted each guest for their breakfast order every day and it would be prepared as requested. Housekeeping I had lovely lady this visit, she was extremely thorough.

Nothing

Super comfy beds Nice pool Friendly staff Food Relatively quiet Good aircon Good wifi

Smoking permitted in restaurant.. really? Not acceptable in 2023. People Smoking around their children and mine. Shameful. I smoke and i wouldn't dream of smoking around others. So selfish. And irresponsible of hotel to allow it, especially when eating. Location. Nothing much to do nearby. Restaurant a bit pricey for what it is.

Great location nearby the airport. Nice hotel with all the possible facilities. Decent breakfast buffet. I had a room with pool and ocean view. There was a fridge, kettle and every day fresh bottled water, which was totally awesome. Laundry service very fast and cheap. On the same street plenty of small SPA places and small travel's agents to get yourself a day trip where you may need. Supermarket across the street and few more in a radius of 1km. Reasonable prices at the restaurant.

Not enough beds around pool. If I didn't come very early, I could not get space until early afternoon. Staff in restaurant could be more friendly.

Breakfast was good with a reasonable variety. Brilliant huge swimming pool , Our room had a very large bed ( 2 doubles pushed together). Rooms were clean and well looked after. Best thing above everything were the lovely staff Special thanks to Manager Eva and the front desk girls Erna & Yudia plus the gentleman who picked us up from the airport (sorry we forgot your name). In fact all the staff at the hotel were amazing and helpful.

Bathroom shower had very weak water pressure. We had a couple of problems with room aircon which they fixed immediately (great service). The beach was nice to have a lazy time on a sunbed but wasn't worth the effort to swim in as much too shallow and couldn't get deeper than waist high. Note.. This would apply to every beach we have seen in Bali whether on east coast or west coast. Beach is sectioned off as jetski's and speed boats going up and down all the time.

Location is out of the official Nusa Dua area but this means you have a number of local restaurants just outside the door which you don't get in Nusa Dua, particularly now that the Noosa do a restaurant precinct is now essentially defunct (but will hopefully make a comeback once things return to normal). Another important bonus here is that you can swim off the beach and whilst it's not the most incredible Beach being able to swim off it is terrific because the beach in the Noosa do area is quite dangerous and unswimable where is here there is a lagoon right in front of the hotel that runs really the stretch of Tanjung Benoa and that is why all the water sports are operated here.... I'm not a huge fan of jet skis buzzing past but they really weren't that intrusive and didn't cause us any problems and the parasailing etc makes for a good spectacle as your signing yourself on a banana lounge by the pool. The breakfast buffet was quite good a little bit limited but for the price we paid absolutely fine with a reasonable selection and very cleanly presented.

The spa treatments are too overpriced particularly where the spa doesn't have private rooms but just curtains... That aspect is fun but they shouldn't be charging the prices they do and this would benefit from a review and I'm sure the spa stuff would be much happier if they had more work rather than sitting around..... On a positive note that staff went out of their way to be friendly every time we walk past but it was a bit heartbreaking to see that they were not busy. Management might compare the price on the street and review the rates.

The place is located on the side of all the expensive resorts, Nusa dua is quiet however there were restaurants around walking distance, also the restaurant at the hotel was amazing tasty and cheaper than eating outside. the staff was so nice and keen to help always. The breakfast was amazing enough food and tasty! definitely value for money.

the only thing that could improve to make it a perfect stay is the cleanliness of the bathroom, the toilet smelt like urine and the shower was not clean with lots of orange moulds in the grout. the rest of the room was kept clean so definitely is something to improve but nothing that cannot be done easily :D