the location is great- very close to 'mahne Yehuda' market and city center clean rooms and highly clean sheets. bottle of water and soft drinks on behalf of the hotel. coffee machine and tea in the rooms we were a family of 5 and we all loved the breakfast. there is also a happy hour in the afternoon which was a cool The staff is super nice and supports all our Qs and needs

parking - the parking lots in the area are expensive and there is almost no parking in the street (limited to Jerusalem residents only)- the hotel should make some deal for the guests in one of the close parking lots Carpet in the room- I would prefer no carpet as I have allergies but it was not a big deal

perfect location. nice staff. comfortrable bed.

There was a technical problem with the air conditioner, and we had to wait until the technicians check the problem and finally solved it after 12 hours. meanwhile they provided heat spreader that help but didn't cover well the whole room. We were expecting some kind of solution other than wait 12 hours but actually no one offered anything neither any kind of compansation on the discomfort which was a bit suprising.

The front desk staff was tremendously helpful and kind. We also had two rooms that were at the end of the hallway (and we could close the hallway door so it felt like a suite). The wine and appetizers each night (happy hour) were awesome as we spent our days on our feet, so having a glass and playing chess became a nightly activity before dinner.

We came to Jerusalem from Tel Aviv (where we stayed at the Fabric Hotel which is a sister hotel to Bezalel). The breakfasts at Fabric were AMAZING - so it was a bit of a let down for breakfast at Bezalel - but understandable since it was not a restaurant). The rooms were very small which was fine, however the AC could only be controlled by the building for all rooms (so we were told) so if you wanted it cooler or warmer, they had to do it for the entire building, which seemed wonky

I needed a place to stay last minute and I was so lucky to stay here. I've been to Atlas hotel in Tel Aviv before and my family has been staying there for years and years. This hotel in Jerusalem is just the same: quaint, perfect location and very individualized and family-like atmosphere and support from all of the staff.

My room never really cooled down and was a little noisy but that is what you get for a downtown hotel. Truly, no complaints!

Breakfast was very tasty with efficient and helpful pleasant staff. Happy hour from 5-7PM is a nice touch. Bottled water supplied in the room with Soda Coke and Sprite chilled in the mini bar at no extra cost.

Found one article of litter in the bedroom under the curtain.

Good size room, with very good ensuite, massive TV on a gimble that in my room, looked like it could fall off any second and made getting down 1 side of the bed a bit of a squeeze. Curtains had to be kept closed as sun would stream in plus not the best of views (through very dirty windows) of adjacent buildings plus the larger window was the head of the bed against the permanently closed curtains (had end/corner room 2nd floor). Higher rooms would be better. Roof terrace looked good but was closed when I was staying. Pleasant ground floor area with nice comfy sofas with a nice friendly buzz/feel. Nice street café style seating area outside but lacking any regular coffee/drink service (Mid-March so not high season). Reception is in a choke point just inside the entrance door so can get busy if there are multiple check in/departures but all staff I met super helpful & engaging. Pick up & drop off is on a one-way street so not the easiest but there is a slip road next to hotel which offers some stopping options but will get busy. This one-way road looks like it's going to get busier as there is a very elegant new building / office about to open opposite the front of the hotel which will increase the local footfall. With plenty of restaurants close as well as one of the best/only shopping mall close too, this area is on the up. Plenty of older more traditional and contemporary restaurant choices within 2-3 min walk as hotel doesn't provide meals other than breakfast.

Lack of food & beaverages outside breakfast.

Great location, near Old City Jerusalem. Staff was friendly, room was small but comfortable. Beds we comfortable. Had a nice outdoor patio that we used a few times when it wasn't windy. Happy hour food was nice. Breakfast was adequate, could use more variety.

Room was small. Also Booking.com room rate was misleading. We ended up paying almost 3 times more than we expected. Frustrating. For that reason alone, I will probably not book through Booking.com for international travel again.

good location about 15 minutes walk from outskirts of the centre and 30 minutes to the old city. large comfortable bed and great private terrace attached to our room but it was very windy so we weren’t able to use it for 1/2 of the time happy hour 5-7 with drinks and nibbles

bathroom a little tired and the shower was sometimes not very hot limited tv channels … Shabbat and windy cool weather meant we were in the room most evenings and it would have been great to have had Netflix

This was the best hotel during our stay and we wish we could have stayed longer. From the moment you pass the door, you are welcome by smiling staff. Everybody was so friendly and helpful - ladies and gentlemen. We were also greeted and hosted by the Manager Ms Ayala - so cheerful and helpful lady. The hotel itself has the perfect location, the room was very comfortable, with beautiful view. Coffee and tea facilities are available, also tasty chocolate. Breakfast is state of the art - rich and so delicious that you do not want to leave. Happy hour is a great idea, the hotel offers delicious wine, meal and snacks. We definitely recoomend Bezalel Hotel to everyone!

the staff are fantastic; super friendly and helpful. The location was great - very near to the main food market in Jerusalem. it’s a pleasant and easy 25 minute walk to the Jaffa Gaye at the Old City. The rooms are calmly and functionally decorated with great showers. They have a happy hour with wonderful food every evening. Very highly recommended for a great stay in Jerusalem.

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