Location is the strongest factor of this hotel. Hotel itself is a bit aged but in very good, clean condition. Rooms are well insulated from any noise - we didn't hear anything even though the hotel was at full occupancy. Beds unfortunately are way too soft and uncomfortable (personal opinion). The pool deck is in shade most part of the day so we didn't use it, besides there is beach 5 min walk away and you can collect a beach chair OR boogie board from hotel (1 piece per room). Overall we had a lovely stay. Didn't use hotel breakfast or restaurant so can't comment.

Beds - to soft for us.

The location for what we were looking for, however beach resort sounds like facilities are on the beach. So this property is not on the beach. It is a block of 2 away and paying a resort fee was questionable. But that’s Honolulu! Definitely loved the 10th floor, since pool and jacuzzi was same location!

No parking and valet only! Also it seemed as though no one monitors the pool or jacuzzi? Wife spent several hour swimming and wanted to use jacuzzi, but several men were in the jacuzzi drinking beer. Discouraging.

location, view, amenities

The only thing I could fault was out of my 4 night stay my room only got cleaned once. Only 1 night I had the privacy sign on the door, the other days I didn't. I didn't expect it every day (and I don't believe you do that), but perhaps once that could have happened.

location location location

property is a little dated and rooms were a little small, even for two people. two of us with luggage was a little tight.

The room smelled and the toilet constantly ran.

- We arrived at the hotel before check-in time. And not only were we given a room right away, but they also upgraded us to Mountain View on the top floor. I had my birthday during our stay, so it was a really great surprise. - The room was spacious. I was especially grateful for the iron and ironing board. Everything looked like new. Very clean. There were both - a coffee machine and a kettle in the room. - We brought our own beach towels and it wasn’t necessary at all. Beach/pool towels were available for guests. And I didn’t see any signs about quantity limit. - Breakfast was included in our booking. We had it in M.A.C. restaurant on the first floor. They gave us coupons - one per day for each person. You can order one meal and one beverage (black coffee, tea or juice) from the menu with this coupon. Not everything in the menu was available with a coupon but still it was a good choice for us. (You can check the menu on the website.) - Pool area was really nice. It felt especially cozy near fire pits in the evenings. - A gift shop on the first floor. I found it extremely convenient. It was open until 8:45 pm. You can buy snacks, soft drinks there. As well as some hygiene products and painkillers I guess. And souvenirs of course. - Free drinking water available in the lobby. - An ice bucket in the room. Ice machines were on different floors. - 5 elevators, they operated quite fast, we hardly had to wait.

- There was no holder for toothbrushes. - Cups for tea/coffee were paper cups. Although there were glasses for water. - It was fine for us but just for information - pillows and mattresses are very soft. I believe it would be uncomfortable for those who can only sleep on a firm surface.

Excellent proximity to the beach and breakfast was filling. Most staff were hospitable. Loved that the tiles weren't porcelain in the entire room. The views were lovely

Some of the furniture could do with a cleaning. Like the 2 red chairs near the MAC 24/7 restaurant.

This property will not clean your room on a daily basis. For this reason, we will more than likely never stay here again.

We did not like the mandatory resort fee. Neither my wife nor I went to the beach, yet we were charged $35.00 per day for this service. We were ripped off!

Only stayed for one night, however room was great. bed comfy, clean and staff pleasant. Wasn’t a long walk to the beach maybe 10 mins max.

Breakfast place was always busy with long lines and same with Starbucks. View was other buildings not the beach, so not that great for the price paid.

A couple of things didn't work out. I try to book spa and nothing I tried to call said to go online I did still no answer for 3 days Next grand vacation everyone nice except I explained I already had one for 30 yrs and boyfriend didn't want to spend 33000 at this moment and things got cold. Try to explain from the start and just continued talking then got upset when we said no.

Still would have like the spa treatment since I talked about since I arrived.. but no response.