Location was good on the edge of the ZTL Close to restaurants . Room was bright and a good size. Breakfast was good. We had a view down to the street below. Beds were nicely firm and the shower was brilliant.

Parking is distant and expensive (not the hotels fault) We found a workaround using on street parking but it was a good half mile away. 1. Park up after 1800 hrs 2. Pay for parking at the machine for 2 hours to take you to 2000 hrs ( €2.20) put the ticket on the dashboard. 3. Overnight parking between 2000 hrs and 0800 hrs is free. 4. At 0800 hrs pay for 2hs parking using the app on your phone ( €2.20). This takes you to 1000 hrs and means you don't physically have to put a ticket on the car. 5. Do not try to use the App for the initial step It will not allow you to extend the stay in the morning! 6. Using this you can reduce overnight parking between 1800 hrs and 1000 hrs for €4.40 but you will have to walk!

Fabulous location in pedestrian zone very near railway station and many restaurants and beautiful piazzas. Breakfast buffet was excellent. Staff were very helpful and accommodating. Room was large and airy, with individual controlled air conditioning/heating, large comfortable bed and reasonable sized bathroom with large shower.

Hotel website and booking.com both make it look like breakfast is included in the room price but it was not, so we had to pay an extra €6 per person per night.

The hotel location is perfect to explore the Antique Market and stores. The staff were very friendly, knowledgeable and efficient. The room was very clean and comfortable.

Due to the excellent location, we could hear music and people out enjoying the bars/restaurants so the noise woke us up. However, that’s expected when staying in a popular location and we will stay there again.

Perfectly located at walking distance from city centre and parking lots. Breakfast had many good choices (from 7:30 to 10). Room was overall okay, nothing extraordinary, good bathroom. Staff was polite and check in/out processes were quick and smooth.

The mattress was too soft for my preference, and the mini fridge wasn't working,

Location,cleanness, breakfast,personnel politeness!!

No parking available,but we have been clearly informed at the stage of booking. We have given a suggestion of a covered parking on payment, 350 m away on foot,which was OK.

The staff were very friendly and professional. The room was exactly as described. We loved the big fluffy towels! :) The hotel is located right in the city center, making it a perfect starting point to explore the city.

Easy to reach, friendly staff, all in all - good place to stay

The street under os very loud at night. I don't know if it is always like that, but there was very loud music downstairs up until past 23.00

Excellent location and 3 mins walk from station. Good choice at breakfast and staff very helpful.

I think to say my room had a balcony is very misleading. It was nothing more than a window ledge!

Great location just off the historic city centre.

Coming by car difficult to reach, since it’s in a pedestrian area. You can park at Sant’Agostino parking though which is 5 minutes on foot from the hotel.

Central location.

Our not so happy welcome. The receptionist was one cranky woman. Yelled at us to leave our bags and come back at 3pm. No kettle in the room. Window shutter broken.