The pool complex is superb, staff are charming and the breakfast buffet was excellent.

The 'atmosphere' in the hotel of an evening felt a little flat and lacking in buzz. The only dining available seemed to be their quite high-end and relatively expensive fine-dining restaurant which although good, was not necessarily what we wanted every night. The place could do with a more informal 'trattoria' offer for evenings, perhaps exploiting the beautiful poolside setting which otherwise seemed closed down after sunset.

Breakfast excellent: any type of eggs and coffees you wanted. Bottles of water freely provided. More choice and higher standard of produce. Staff very helpful and accommodating. Room excellent. Good beds especially for Italy/ Sardinia. Beautiful grounds, immaculate pools and gardens. We’ve been to other hotels and this is the only one which really is 5 star.

The website offers tennis and other facilities but these are not in the hotel or anywhere near. They are in Porto cervo and you need to pay for them as well as a e30 taxi to get there and back as shuttle not regular enough. This is misleading. Only one hotel restaurant open and they require long trousers for men. The most expensive restaurants in Porto cervo accept smart shorts with a collared shirt. This is overkill and silly given it’s the only place in hotel to eat in the evening. We didn’t bring long trousers for my teenage son.

The hotel is perfect, really beautiful with nice rooms and comfortable beds. It has several swimming pools where you can rest reading a book or enjoy swimming. There are two amazing beaches 5 mins walking which is very convenient. The staff is very kind and make you stay very pleasant. I can’t wait to go back!

The prices at the restaurants are too high. I think guests would consume more with lower prices.

Service, atmosphere, outdoor areas

Private beach, scrambled eggs

The employee-guest-ratio is phenomenal (1:2).

The wifi could be stronger.

Staff excellent. Beautiful, comfortable room. Lovely pool and walking distance to private beach.

Restaurant extremely expensive and food very disappointing. However, service was fantastic. Very limited times for shuttle to port and main shopping area and restaurants. Not able to walk because of lack of pavements and 5 minute taxi ride cost 25 euros!

Beautiful hotel with amazing views. Close to the beach.

there is no convient store around. You have to take a cab to the nearest supermarket. The cabs start the meter with 25 EUR in the afternoon. If there was a convenient store in the property I could save a lot of money going back and forth to buy necessities.

Friendliness & helpfulness of the staff Proximity to 2 beaches Pool area, trees and flowers, plenty of shaded areas Cleanliness of the rooms and entire hotel hand written notes in the bedroom and complimentary treats at turn down time

no shuttle to Port Cervo in the evening after 6.50pm and no return shuttles at all. The taxi's are exorbitantly expensive so a better shuttle service would be advisable. lunch and dinner options were limited.

This property’s best attribute is the people. The service was kind, prompt, and completely done with pleasure. There was a turndown service, beautiful pool with waterfalls, and a cocktail upon arrival, stationary, generous room service with all the fixings, and even Italian lessons!

The rides to and from town could have been more regular. Also, the pool was a little cold.

Great staff, exceptional breakfast, beautiful swimming pools!

The room was not 5 star standard. It was a small room, the room is not sound proofed - we could hear the tv next door so it is not sound proofed well, the shower had little power, the shower gel, shampoo etc is cheap quality definitely not 5 star standard.