The hotel was ok, the stuff is friendly and the breakfast was acceptable. The room was spacious, overall the hotel was nice and clean. 15 mins walk from railway station to hotel which was ok

The “matrimonial bed” was made out of two twin beds put together which was not a big deal but they tended to split apart from time to time. The walls were really thin. We got a noise complain from the people from next room for just laughing a little bit louder.

Cheap, centrally located, free breakfast

We found ourselves in quite an unsafe situation with a cab driver which resulted in us being stranded on the side of the road, when we called the hotel to ask if they could help us to book a taxi from our location to the hotel, the staff member was unhelpful and unsympathetic The most uncomfortable bed we slept on in europe

the staff were extremely helpful and friendly. The room was very spacious with a comfortable bed and everything was clean. Water pressure was good. Breakfast was well laid out with good bread, rolls, cereals, fresh fruit salad, etc and the qulaity was good too.

There was noise from the busy road onlybothered if widows were open.

Very good location of the hotel, near old Town. Big room, at the upper floor, very nice view. The biggest bed :).

At the beginning, before arriving at hotel, the communication with staff was not so good. They cancelled our booking because they did not manage to withdraw the money. I chosen to pay at the property, but they wanted to withdraw the money two days before. At the end, the issue was solved. Also, I was not satisfied by the breakfast. Only Italian breakfast, meaning pastry food. I booked a room to the same hotel for another one night and the price was 30euro higher and no breakfast included. Very different from the first booking.

Alessandro and Ladies at reception were very helpful and kind. The housekeeping lady on 6th floor, was very helpful with an Iron and Board, she prepared my room for an early check-in and was super friendly. The young Lady at breakfast was lovely, great English and was very organized in her Breakfast set-up. food was all very fresh, thank you. Hotel is a very convenient location and clean.

My room was on the small side, but that’s what I paid for, so it’s not a complaint.

It was literally a last minute booking as we missed our connection due to a delay, easy check in, the rooms were clean, good breakfast and its really in the centre the staff was very nice which made all the difference, especially Emma and Daniela very helpful grazie xxxx

Nothing

The staff is very professional and dedicated, the hotel is clean and the breakfast succulent. It is conveniently located close to the city center and walking distance from the train stop. The hotel manager is most of the time available to listen to customers requests and accommodate them whenever possible. Tip: if you enjoy having a cup of tea or coffee in your room just ask for a water boiler at the reception and they will provide you with all the supply you need :-)

The breakfast was excellent as was the staff. The bedroom was a single and you couldn't swing a cat in it. Also the bed was extremely narrow. The bathroom was good as was the shower

The single rooms were too small and the beds also. The pillows are pitiful.

Staff was very helpful, courteous and attentive. Stored luggage before due check in due to an early arrival. Days after checkout realized that had left some glasses in at the property and staff had found said glasses and worked out a plan for a third party to pick up.

Hotel is comfortable and well located, but for some people taste it may be a outdated. In our case it was what we were looking for a comfortable place with a good location.

Staff were extremely helpful and friendly, excellent position

Tea making facilities in room would be a big improvement, or at least a bottle of water. If you arrive as we did late on in the evening there is nothing but tap water in your room