The hotel is situated at the top of a hill. Its in the most picturesque location. The staff were VERY HOSPITABLE. The rooms were MASSIVE. We had an abundance of space. Everything was so lovely and clean. The breakfast was more than enough and they catered for Gluten Free as well. A walk downhill into town is a must. Just stroll the streets and get lost. The spa was lovely, the ladies were so welcoming and gave a great massage.

Tes and coffee in the room would have been a great addition, we did enjoy them at breakfast, however we rise early, so it would have been an added bonus.

The hotel is beautifully located in the center of an old traditional town, where you can find restaurants and cafés close by such as taking wonderful walks around the area. Our superior room was beautiful, spacious, perfectly clean, very well maintained with a heating in the bathroom, which was great for warming up the towels. They also placed a cute water bowl and food bowl for our little dog. All the staff from the reception and also the cleaning ladies were super friendly and we felt very welcomed in the hotel. We could also visit a lot of beautiful cities and nice places around Toscana such as Pisa, Florence , Sienna etc. The free parking in the hotel was very convenient. We also fully enjoyed the spa and could relax perfectly. The only thing we could wish for us to have would be gym, that would be even more awesome! We absolutely recommend this hotel and are grateful for this great experience! :)

We had a wonderful stay! The room was spacious with a stunning view from our window, excellent air conditioning, and a large bathroom. Housekeeping was impeccable, with the room cleaned daily. The breakfast was delicious, offering a wide variety of choices. The staff were incredibly friendly and welcoming throughout the hotel. The location is perfect—just a 15-minute drive from San Gimignano, making it a great base for exploring the region. We stayed for four days and enjoyed visiting different places each day. Colle Val d'Elsa is a charming and peaceful town, free from large crowds of tourists. We highly recommend this hotel!

I think that addition of coffee option to the room will be helpful. I liked less pillows.

Nice quiet location but close to attractions such as San Gimignano, Siena etc. Staff was quite nice and helpful. Private parking was helpful.

The room was spacious and there was a spa bath- not booked for. However as it was there we wanted to use it. It didn't work, the knobs were dirty and disgusting. But we didn't complain or use as it was a perk we didn't pay for. Breakfast was relatively bad ice for a 4star hotel.

Its location in a beautiful hilltop historic town, plenty of parking at hotel and very good restaurants within walking distance, plus spa and massage. Excellent restaurant onsite too. Staff were really helpful and friendly, especially Paula, who ensured we were well taken care of. Hotel reception was very quick to respond with any request via phone. Room was very clean and bed was extremely comfortable. The hotel has a modern lift, no need to bring luggage up the stairs. Concierge takes care of all luggage. An excellent base to explore Tuscany.

Nothing

Let's start with the location - hotel is located in a beautiful part of the medieval city that is opposite of being crowded. The old and empty streets make for great strolls in the evening. The staff has been more than helpful and kind to us. They offered a help whenever we needed one. The room has been comfortable and very clean. Sheets have been regularly changed as well as the towels. Pool and the garden offered a lot of place to relax after a tiring day of sightseeing beautiful Tuscany vistas. Breakfasts have been samey every morning but the food was very good so I didn't feel bored of eating similar things every day. Only cakes have been somewhat on a rotation. Hotel staff provided important information about surroundings and potential difficulties in travelling eg road blockages and whatnot.

Prices at the bar could have been lower. No need to charge 11 eu for a beer in a can.

Overall ambiance really great, used to be a hospital so great historical building. Rooms spacious and clean, good bathroom and facilities. Parking is a great asset, easy access. Good recommendations for food in neighborhood, also breakfast good and friendly staff. The location is wonderful, the view is stunning and also the village is lovely. Pool and service at the pool is great, good sunbeds and towels provided.

- bad smell from the sink, we mentioned this at check out and staff mentioned they would do something about it - airconditioning, although working properly, cannot go lower than 25 degrees. At night a bit too warm to our taste - great that the hotel offers a restaurant but prices are way too high for the portions and quality, compared to other restaurants in neighborhood - electric charger for car is great but did not work during our stay. Also the ones in the village were not working. Tip: there are great chargers to be found in Siena, close to the public swimming pool and sports area. Only a 20 min drive.

From check in to check out 6 days later we could not fault this hotel. The staff are exceptional and went out of their way to make our stay a memorable one. Raphaela deserves a special mention for both recommending & booking us a fabulous Mother’s Day luncheon at a traditional Tuscan restaurant in the area. Breakfast was included and the variety offered made it a worthwhile start to the day. We even had time to spend some time in the lovely pool and outdoor bar area. The hotel location is ideal for daily outings into Tuscany and the secure onsite parking was very handy.

Nothing

Everything. Stuning Tuscany and a hotel is a dream. Would recommend it and will be back as soon as possible. Breakfast is a clasic tuscan-italian breakfast and the choice of food is fenomenal. There is not one thing we did not like. A little recommendation to the hotel would be to organize a shuttle bus from the center of town because the climb to the hotel is soo steep and you can not find a taxi service in Colle Val D Elsa that easy, and with luggage it is not convinient to reach hotel. But oh so worth the climb.

Staff were very helpful and welcoming. Parking was easy and free. The hotel was clean and has large comfortable rooms. Breakfast was great with lots of options. The pool was great, lovely view over the town and relaxing area, plus easy access to the bar. Very big comfortable bed!

The decor could be updated e.g. paint chipping off the walls and scratched furniture however this didn’t impact the comfort of our stay.