It’s like coming home (with a better breakfast!) … The hard working family and staff are all wonderful, warm and welcoming. They extend themselves to ensure a pleasant stay. When it comes to care, this place gets five stars! As mentioned throughout the comments, the breakfasts are beautifully presented and plentiful with a variety of choices.

Like many older lake properties, some things could be replaced, but for us, the family atmosphere made up for any shortcomings.

Fabulous! Staff are so helpful and friendly. The hotel itself is immaculate. Breakfast was delicious. Just a 6-10 minute walk from bus station and 5 minute walk from the Lake. Absolute fabulous could not pick a fault even if wanted to! One thing to bear in mind when travelling which is nothing to do with the hotel is the availability of taxis and the cost. They are expensive and limited, taxi drivers have added charges to agreed rate due to traffic or an extra passenger. Average cost of taxi from airport to hotel is 100 euros.

Reasonably sized bedrooms and bathroom. Nice to have a balcony and very efficient aircon. The breakfast selection was fresh, tasty, varied and plentiful. It's nice and quiet and very convenient for the town centre and lake. Great value for money.

Nothing in particular to dislike.

The staff is very nice and helpful. The cleaning was great, the breakfast had many options and the staff was available. The hotel is on a smaller street off the major road so it is quiet but still very close to restaurants. The bus station is about 5 minutes from the hotel and the ferry stop also. Would recommend!

The staff is friendly and competent, the room was clean and comfortable. Excellent breakfast in the summer garden was a fantastic bonus.

TV could be a little bigger. Everything else was exceptional.

The breakfast was excellent with a huge variety of everything, sitting in a cool, relaxed and cosy garden. The location is excellent with only 150 m down to the old city and the harbour.

Breakfast excellent with wide choice. All the staff at the hotel were kind and welcoming and very friendly, nothing too much trouble. Car park rather far away but we had been told about this before booking

This is a gem, plus you get a great breakfast with staff who aim to please and so so clean and homely.

Nothing - it ticked all the boxes.

The hotel was super clean, the room was large, the breakfast was superb for the price, the overall price quality was amazing. If spaces available, parking can actually be done in the street of the hotel. We parked 100m from the hotel. Otherwise, the hotel has 3 suggestions where to park. The personnel was super super kind! We wanted to go to the lake before leaving later that day. We got towels and could use their showers.

Not every staff member spoke English perfectly, but communicating was more than doable. Some staff members spoke English perfectly.

Excellent breakfast included. Efficient, helpful friendly staff. Location very good - quietly situated a short walk to Lake and shops.

Nothing