Stayed in single room, but plenty of space. Basic layout as expected, but with airco and small but well designed bathroom. Breakfast ok, very Italian with lots of sweet pasties. But toast with ham, cheese and also muesli available. Location excellent, staff is helpful, also with sorting out street parking at low cost.

Bed was a bit on the hard side, old fashioned spring matras. Not a big deal though, well worth the price, great value for money.

Nice and comfortable hotel with friendly and helpful staff. Breakfast was typical but very good Italian with a particularly good selection of pastries. Location is very good, being just across the road from the edge of the Old Town. My room was a little dated but the wi-fi and aircon worked. I would stay there again.

Nothing

This hotel is centrally located and has one big bonus: it's own secure parking facility. As we were en route after a prolonged stay in Italy we had plenty of luggage, so the knowledge that we could safely leave some of our luggage in the car was wonderful. The staff was very friendly and helpful. The room (with beautiful ceiling fresco's) was very comfortable and clean with a large, well equipped bathroom. Next door is the wonderful pasticceria Europa (part of the hotel) where you can have also have a drink and nice appetizers after a long day of sightseeing.

Our room faced the street which is very busy and therefore noisy. Although we prefer to sleep with the windows open, after closing them we didn't hear a sound anymore and it was blissfully quiet. It's that or bring earplugs.

Excellent location: you can see Castello Estense when you walk out of the lobby and the other museums and sights were within walking distance. I enjoyed the ambiance of this hotel and the breakfast offerings were always tasty. Delicious cappuccino!

Nothing to dislike.

Nice hotel in a monumental building. Some things were a littlebit old fashion with the roomkeys and some utilities but all was just fine and working! I had a solo room it was spacious but the bathroam was somewhat tiny but it was all therre. Lovely breakfast with nice snacks from the backery/cafe Europa. The location is perfect just across from the city centre and castle. Would certainly be going again if i am around!

The location is perfect, especially for parking your car. The staff were all very friendly and helpful. The building is old and well preserved, and decorated in a classic style. My room and everywhere in the premises were clean. The bed was comfortable.

Beautiful feature building right in the town centre with car park inside. Spacious and comfortable family bedroom well air conditioned (essential with 36 degrees outside in mid June). Nice breakfast and friendly waitress.

We were not welcomed at our arrival and rather were bluntly asked why we parked in the hotel car park without booking our spot beforehand. we explained that the booking process on Booking.com did not include any field to click for car park and that we were happy to pay for whatever the cost was. Without the sign of a smile, the receptionist said ‘you’re lucky that we’re not full in the car park ‘. We found that arrogant and unwelcoming.

Beautiful traditional hotel in the heart of the town. The morning buffet offers excellent coffee, bread and sweets from the cafe on the ground floor. The room was very clean, with a big closet and desk. The location was great, just a few meters from the bus stop. I really enjoyed the air-conditioned room with the comfortable bed

I did not realise that breakfast was included, and the reception did not give me any information upon arrival. But it was not a big deal as I could enjoy it on the second morning!

Excellent location, only 100 m from the marvelous Old Town district where several main attractions are located. Friendly and helpful staff, spacious and quiet room, very good breakfast, and all that at an excellent room rate. This hotel is really value for money.

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Most of it!

Staff could have been more friendly and proactive in some occasions, also being clear that the coffee we were being served wasn’t free. If the staff were great, this hotel could have been one of the best I have been