The location was very good, the interior of the hotel was beautiful. Friendly welcoming and overall, I would say the value was very high, and I'd recommend anyone to stay here.

On the last day, we honestly had a weird and uncomfortable situation with some staff. A breakfast accident (and some lack of communication) had some staff members rolling their eyes and loudly complaining at us, which felt both unprofessional and uncomfortable, especially since the accident wasn't our fault. It had a bit of bitter ending to an overall fantastic stay.

Beautiful room in a historic building. Just in the centre of Gallipoli, spacious room and bathroom, beautiful decoration. The interiour was really lovely. Also the breakfast was great! Within walking distance of shops, restaurants and main historic sites in Gallipoli

Parking is rather problematic. You can drive in the peninsula to pack out your luggage, than you have to drive out to find a parking place. Until you load out your luggage and take them to the hotel (120 metres away in the pedestrian street) someone better stays at the car, because police might punish you.

Superb location, right in the centre of the old town but still private and secluded. Reception and breakfast area are all gorgeous. Bedroom was great, very comfortable and clean and the AC worked perfectly. I would definitely stay here again and would recommend it to anyone. The staff were wonderful too. We stayed in 5 different areas around Puglia and this was our favourite by far.

The breakfast was good but some small changes would make it much better. There was no menu and the waitress just told us what was available and we let her know what we wanted. A buffet style would have been a lot more convenient so you can see everything available and choose it yourself.

We loved our stay at Palazzo Balsamo, it’s in such a beautiful historic building and the rooms are lovely. The bed was comfy, the staff were really friendly & helpful. We would highly recommend staying here when visiting Gallipoli.

The location was excellent, close to the beach and restaurants. If looking for a relaxing stay with 10am starts to the day, this place may not me for you, as it was noisy in the mornings. Elaria who looked after us at breakfast was a gem, thank you Elaria!

A little noisy from 8am

My partner and I loved our stay here! Right in the center of the old town, but quiet and restful after a long day exploring! Room was refreshed daily, staff was helpful with transport to and from the airport, and great with dining recommendations!

Lucia and her colleague were extremely helpful and kind. They made sure me and my friend had everything we needed. The location is great to visit Gallipoli. Even though it is located in a busy road, the noise doesn't reach the rooms. The air conditioning in the room works and the room was always clean and tidy upon our return from the beach.

Breakfast could include scrambled eggs.

Fantastic rooms with an inspiring blend of contemporary design and antique beauty. Perfect location. Super friendly and service minded staff.

Nice breakfast with lovely coffee , fruit and local pastries. Beautiful room and very comfortable.

Authentic decor, traditional, beautiful building upgraded to tourist standard