The location was not far from Sorrecto town - one stop with the local train and the station is about 12 mins walk away. Good size room with a nice balcony and view was amazing. We encountered a slightly unclean and smelly bathroom/toilet which we complained about and they took it very well and even offered some free wine as an apology. The breakfast buffet was with a good selection and very good service. As I have a specific diet I asked to get some cheese on a seperate plate and it was generously provided all three of the days we were there. They also have their own coffee machine where you can request espresso which is icing on the cake when in Italy.

The fact that we came into a room with a bathroom that wasn't cleaned didn't give us a good first impression but it has to be said that they handled our complaint really well and overall it was a nice and comfortable stay.

We had a great stay at this hotel! As soon as we arrived, the staff gave us informations about the bus & trains schedule and also the activities that you could do there, such as visiting Capri, the Amalfi coast and many more! The room was clean and spacious. And the views…incredible! The hotel is located 10 minutes away from the train station, in a peaceful area, with restaurants and a market nearby. Also, the breakfast was great and more than enough to keep you full for an entire day of visiting! We will definitely come back here next year!

Everything was great, no comment!

The view is incredible and beautiful specially higher floors with ocean view. Plus it is just above the beach and walking distance to take the boat to Capri island. Love the location so totally recommend for location and also service and room was good.

Breakfast could be much better. having the view has so much value to enjoy a good breakfast. The AC wasn’t working properly in the room that I wish there is more attention on that I know there is elevator but if someone leave the door open. It doesn’t work and there is no ring inform the front desk to help. I think they care put more instructions for people to not forget to keep the doors closed or they can install a bell.

Beautiful scenery at the terrace. Actually, you can go anywhere by foot or public transportation since sorrento is a small town.

The view from your room is spectacular if you get the sea view room. Lovely balcony. The staff were extremely accommodating and helpful, always had a smile.

It was a bit small, did not like that the air conditioner is not controlled in your room but in reception. Also it never reached the set temperature.so the room always felt hot. You can’t have the door open or the air conditioner would shut off. No Uber available and the trains stop running around 10 pm.

1. The spectacular (sunset) view from a bedroom with enough space balcony to chill out! 2. The sincere friendliness of personnel, especially Tanya! She's so fascinated to explain everything we should have to know during stay. 3. The location! Walking distance from marina where you can take a small ferry for a day trip to Capri and Amalfi coast. Train station is also nearby.

1. The main entrace was full of flies, everyday. 2. Breakfast. No charcuterie and cheeses. No vegetables. No fresh bread. Just coffee and some cakes and yogurts and eggs... And the resto is so crowded...

Staff and location

There wasn't any refrigerator in our room! In summer and hot without refrigerator?!

The staff were fantastic. Angela in particular was extremely helpful giving us great tips on getting around the area and checking in with us every day. She should be a concierge. She is so helpful.

Bed was a tad over stiff and the tiny elevator is a bit claustrophobic. The hotel is 5 floors up so the elevator is a bit of a necessity.

cool location great breakfast nice views from lobby/ dining room

the electricity card was a strange thing, and the power went out in the middle of the night. when it came back on, because of the nature of the key card for the electricity, the lights turned on, waking us in the middle of the night. and the bed is not good for people who tend to sleep on their sides. very firm, hard mattress.

We had stunning sea views from our room which had a small outdoor terrace. The room was very comfortable and clean, and we found the staff at this hotel to be incredibly helpful and friendly. There was lots to choose from at the breakfast buffet. Fantastic service from the front desk and from Angela who made sure our room was perfect! We would definitely stay here again.

Nothing