The staff were amazing. This review is delayed as the trip was back in August 2023, however I can remember a lovely lady with a beautiful and welcoming smile which allowed me and my guest to feel genuinely invited. There was also a gentleman that I met briefly but he was incredibly helpful and understanding over WhatsApp Messenger. Our flight and expected arrival at the hotel was late by almost 2 hours but the support in getting us booked into our rooms in seamlessly smooth and safe fashion was beyond expectations in my opinion.

Nothing worth mentioning. This is due to personal taste of aesthetics and not necessarily a representation of the hotel but rather the City.

Excellent location, close to metro station, easy to reach from airport / rail / sea terminal. Staff very friendly and understanding customers' requests or claims. Nice design of the rooms / breakfast area. Very comfortable bedding.

Despite a visible care on noise insulation, most of the rooms are not completely quiet, due to their windows facing Corso Umberto I, supporting a heavy traffic night and day. Building entrance not attractive and a bit tricky to find.

Very nice smallish hotel on one of the main streets, surprisingly quiet. Hotel is on the 2nd floor with some 10+ rooms. Very nice and friendly receptionist, though on the morning we were leaving the staff did not speak english but used google translator very efficiently. Room was very nice and clean, air conditioning worked well. Good choice for breakfast. Some 15 min walk from railway station, shops and restaurants close by. Recommend to choose something not so close to railway station

There is no 24 hour reception nor personnel to good to inform your time of arrival in advance

Good location. Clean facilities. The room was quite spacious.

Very basic hotel. They don’t offer an early bird or to-go breakfast option.

- The hotel stuff was welcoming and very helpful - we were in a family room and had a two balcony - beds were very comfortable and everything was super clean. Thanks to the housekeeping - Location was perfect for us. İt was at ‘Duomo’ metro station. Only one station from Napoli Centrale Train station (Garibaldi). - it was also close to the ferries (Molo Beverello) only two station from the hotel to Metro Municipio, where you can go to Sorrento, Amalfi coast and capri island. - close to Centro Storico.

- The only negative was the Signal of Wi-Fi connection. İt keeps disconnecting several times.

It was a well located comfortable hotel. The room was fine. The staff were excellent. The breakfast was okay

The hotel is in a large residential apartment block, so access is complicated. We had difficulties locating the hotel, difficulties getting access into the hotel, and were eventually let in by a resident, who sent us up to the 5th floor. But when we eventually found the hotel reception, everything was fine and we enjoyed our stay.

Location was very central and near to key places like railway station, city centre and the port. The room was nice, quiet with good amenities such fridge, bathroom, air-conditioning etc.

Breakfast could have been better as was not always consistent between days stying there in terms of the freshness of some of the food. Could have given better information about how to enter the property as this was not easy on first arriving.

Had a lovely time in Naples staying at Hart Boutique Hotel. The communication from the staff were excellent and they were lovely. Service was amazing and a great spread at breakfast. The room was stylish and very good size, the windows blocked out the traffic noise completely. It’s all done up to a high standard so highly recommend staying here!

On the way out of the hotel we asked for some directions and mentioned off handedly to the female afternoon receptionist on the 15th august (their public holiday) that we would be leaving early the next day. When we arrived back a few hours later there was a bag in our room filled with food and drinks for our trip. Never seen anything like that in all the hotels we have been to. Great location as well. 5 minute walk to ferry terminals for capri and 5 minute walk to the old town markets and restaurants

staff friendly good location, good selection within continental breakfast , room, cleanliness. close to public transport. for Pompeii and Herculaneum, sorrento Alibus from airport to port was good supermarket conad across the road and l'antica pizzeria da michelle close by all within walking distance. Wifi great Complimentary toiletries mini fridge We stayed for 5 nights and would return if maple

on main road and noise from outside vehicles but this didn't put as off as we were the over easter holiday. We stayed for 5 nights and we got used to it