the room and the steam room inside, the views and the fresh pasta

nothing it was all great, it would be amazing if it could have a pool

staff were friendly and welcoming. They each made such high effort to be catering for everything you need and always greeted you with a personal touch almost like they’ve known you for a long time, eager to help and showing genuine interest in your experience. The only other place we’ve felt such attention to detail are our stays at Claridges, Mayfair London. The facilities and small touches were as you’d expect of 5 star quality. excellent in-house made pastries. The Fire & Flames pizza was exquisite at their Drop restaurant! Definitely in my top 3 pizzas I’ve ever had and I’ve had a lot of pizzas, this comes 3rd to to my all time top two favourite pizzas I had in Vietnam and South Africa. Great stay

nothing not to love about this hospitality of this place. I rate hotels on how they treat you (and of course the facilities should be in keeping with the rating of the hotel). this met the 5 star facilities but the service was above other 5 stars we’ve stayed at and like mentioned have felt this level of attention only at Claridges Mayfair.

The room the Jacuzzi, the steam bath, the balcony Everything actually The staff were amazing Valntina is the best , she was trying beyond the norm to support and help in anything. The place was so fancy and classy and quiet

Nothing, if I want to say something it’s just a bit far from Como or Bellagio. However it’s a very good hotel to escape

Great for a stop over on a quiet lake during a road trip. Modern, clean and luxurious hotel. Room is well equipped and has electronic controls for everything including a little shower/steam room. Standard room on the second floor had an entrance view, but it was quiet and sunny on a little balcony, so that was nice. Restaurant/bar/lounge is sophisticated, drinks and breakfast were good.

It would definitely be better if the walk around the lake was longer and all the way to the nearest village, but I guess this is out of hotel's control.

The staff was friendly, knowledgeable, and very competent. Everyone we encountered there went out of their way to make our stay as pleasant and fun as possible. The facilities were very new and clean. The breakfast (included) was phenomenal.

The location is a little bit out of the way. It's not a big problem if you know what you're getting into. I highly recommend that you rent a car if you're going to stay here. Otherwise, it's a little tricky (although not impossible) to get around. The hotel also seems a little unfinished. It opened up right before COVID, so I think they are still finishing parts of it up. None of that was a big deal, however.

beautiful spot and scenery. the lake is very peaceful. lovely friendly staff happy to go above and beyond and the pizzas 🍕 are amazing

not a great deal to do in the area but if your looking for a tranquil, relaxing stay this is you for sure.

Wonderful boutique hotel, lovely view over the lake, friendly staff and great food. A little out of the way of the main town, we didn't have a car but enjoyed the walk to the station, a car would be preferable.

The hotel was beautiful and our room was exceptional. There isn't really much nearby but we had a car so that was ok and the onsite restaurant is superb (but probably a place for a special occasion / one night). The staff were very helpful and friendly.

For a 5* hotel there weren't a lot of facilities, no pool, spa etc. but i assume in the summer months there is more to do in the local area so its perhaps not as important.

The location, the hotel's structure, and the food

It doesn't have a pool

Rephrase : Lovely staff, kind and professional. The view of the lake from the restaurant is breathtaking