The Hotel is located in a lovely place in front of Lecco (i.e. Malgrate). There is a fantastic view on the lake and the mountains around. The Hotel is totally refurbished according to the highest standards. Breakfast is good. We had dinner at the restaurant/pizzeria outside that belongs to the hotel and it was perfect. Staff is very nice and dedicated and services provided are excellent. I do recommend.

nothing

The breakfast was excellent. The location perfect.

Free Parking available around the block, which considering the rainy conditions was less than ideal but you can get paid parking either provided by the hotel itself or in front in the blue parking bays.

The hotel overlooks the lake , beautiful view! Friendly staff + spacious rooms and breakfast is good =) There is a huge, gorgeous outdoor area facing the hotel, perfect for walking, meditating, .. by the lake.

Nothing during my experience. Just note, if you are travelling by car - the parking structure isn't too spacious so it might feel tight if you have a big vehicle.

Everything was ok. A big plus to the staff at the reception (except the guy with the parking problem) and the girls at the breakfast!

The guy at the reception when we were checking in, he insisted so much in moving the car to another parking place when he should normally give us the keys so we cand take the luggage to the room and then get down to move the car. He was so desperate to move the car now, now, now! Not a good start for us with this guy. Also watch out that the underground parking entrance is not suitable for lower cars, you can damage your floor there!

We loved our stay at the Hotel Promessi Sposi. Everything was just perfect. The view, the design, the layout, the food, the staff, everything is a lesson on how things should be done. Oozes style and class without being stuffy. Modern design but still calm and relaxing. It's really well located in Lecco which is our favourite place to base ourselves in when visiting Lake Como.

We didn't like having to leave. We've vowed to stay there again. Maybe would have been nice to be able to make our own drinks in the room, but that's nitpicking.

Wonderfully renovated hotel, very accommodating staff and great breakfast. Highlights were the spa and rooftop bar both with amazing views.

Spa and parking garage weren't included in the price (although both reasonably priced - 20eur/2h/2persons and 25eur/night)

Fabulous location right on the lake . Very modern ultra smart clean hotel. Lovely staff overall . Secure garage parking but be warned the bays are quite small . Nice room with all the modern touches . Hotel has lots to offer , fabulous roof top terrace and bar overlooking the lake . Breakfast had plenty of choice . Lovely spacious bathroom .

Awful male member of staff checking us in which we found very upsetting but luckily the issue got sorted by another female staff member who intervened for us . Lighting in the bathroom was very dark . Some of the croissants and cakes at breakfast could have been better for a hotel of this class . Expect fresh coffee not machines . Very little parking available if you can’t reserve garage parking but typical all round the lake.

Clean and beautiful lake view. Very satisfied with breakfast, I think it was the best from my experience ever. Room was much better than pictures and everything was very comfortable, especially bed. I'll consider to stay again because I liked this area so much. Hopefully, my feedback is helpful to make better hotel.

Little bit cold. Essential information is not prepared such as tips to use hotel, price of mini bar, etc., need to ask every time. And, 2 250c bottles were given which was not enough even for 1 person. Even though they checked my arrival time and told me to try early check-in by messages, but it was ready and told me to wait 1.5 hours more. It made me very disappointed but anyway, they made up.

Nice view of the lake at the rooftop bar as well as from the bedroom, breakfast was yummy. The pizzeria opp the hotel was really yummy

Nothing.

Nice hotel, clean and modern. Quiet little bar in reception and a rooftop terrace with stunning views. Tricky location if you didn’t have a car, I’d imagine.

First Lady we encountered was very helpful and took us to our rooms. After that I found the staff on reception a little cold. One young lady looked bemused when asked any question at all (perhaps her English was not great) HOWEVER, I found the staff on breakfast duty delightful, as were the staff in the hotels’ (up scale) restaurant.