Great location in the middle of the town. We had a room on the 5th floor with a wonderful terrace and a view of the town and the valley below. Staff were very friendly and helpful and gave us the tips on what to see which was invaluable. We parked in the square right next to the hotel because it was non-market day. Room had Aircon Would book again.

Breakfast was a little perfunctory and the coffee was filter in a big jug. Could do with a kettle in the room.

Great location. Room 308 was big. Restaurant recommendations of the Reception staff were good. Hotel is clean and elegant. Amenities in the room like slippers were nice.

We had to park in Parking Via Roma due to planned events that prevented us from driving close to the hotel. We had to drag our luggage uphill about 800 meters to get to the hotel. if possible, try to find closer parking if you have heavy luggage. Room 311 looks at a wall and had problems with Internet reception. Not enough water in the refrigerator and we had to pay for it. A courtesy bottle would be nice for the price we paid.

The gentlemen at the front desk went over and above our expectations to help us with our luggage, arrange a taxi for us, provide useful Information quickly, and one gentleman responded to my call at 6 am for additional toilet paper & delivered it to my door in less than a minute! Fabulous service,beautiful hotel,great location!

Nothing,everything was perfect!

The location is very central but not on any main street so it's quiet. The bathrooms were nice. Breakfast had everything that I would ever want and the staff kept the food coming. All the hotel staff are very helpful and nice.

We asked for 2 rooms with twin beds. 1 room was a twin but the other was prepared as a double. There is obviously some communication problem between booking.com and the hotels because the same thing happened with our hotel in Firenze. The staff were quick to fix the situation. Those beds are hard. I can do hard but we really didn't like these beds at all.

Location & breakfast were exceptional! We loved our big terrace as sat out every evening.

Front desk staff, while Knowledgeable and polite weren’t particularly warm or welcoming The kitchen staff and cleaning staff were very friendly and obliging.

Great location. Helpful staff. Wonderful breakfast. One of the nicest stays I’ve had. I was able to get an upgrade to a room with a balcony which was fantastic.

Nothing

marrizio was wonderful they were great with my service dog the staff was amazing and so kind we were in the middle of buying a home and they were so helpful with many questions. the location was great.

Great location, easy to find. Good breakfast. The balcony area was an added bonus.

The weather!!!!!!! It was a very enjoyable stay since we had to cancel our stay up north. We will definitely be back again. Fantastic part of the world.

Fantastic location in the heart of the old city, and the hotel itself also looks wonderful. We had a room with balcony on the top floor with a beautiful view over the surrounding hills. Very good breakfast.

We loved staying at Grand Hotel Italia. The location was perfect, close to everything. The staff were very welcoming and helpful. The room was large with a great balcony with views over both the city and countryside. The breakfast was great. We thoroughly enjoyed our 3 nights.