Staff was never at the facility and repeatedly called us as we were out to return to supply passports and pay for airport transportation. They were never available to come to property when we were there. Did not appreciate being called several times when trying to enjoy our vacation. If you not going to have someone available on site, provide an easier solution

Location is right near the main piazza, close to the bus stop (used this for a beach excursion), espresso bar right around the corner (highly recommend), 15-18 minutes or so to two different markets, many lovely places nearby. Location was secure and on the second floor of the building. Room was very clean and offered a quiet and air conditioned place to sleep. I would recommend to a friend or family.

Originally missed the signage, it was easy to look past and not notice the signs were up on the second floor of the building.

The breakfast is good, located in the nearby cafe. You can choose between salty/sweet pastry, juice and coffee are included. The room is spacious and clean. Location is superb.

The windows are a great sound isolation towards the street, but the problem is the very loud noise coming from the inside. There is no soundproofing on the door, and the suite is located right at the main entrance door - horribly loud crash every time someone goes in or out, especially in the morning, also with a sqeeky noise. Also, the neiboroughs in the apartment above are very loud. Couldn't sleep in in the morning

You cannot go to Sicily without visiting Palermo. It is the hub for any kind of exploration of the northwest corner of the Island, and has some of the most impressive historic monuments worth seeing in all of Sicily. And, equally importantly, Palermo is one of the “food capitals” of the world, with something new, delicious, and wonderful awaiting the visitor quite literally on every street corner. But Palermo is also Sicily’s largest city, with a very confusing (at least to first-time visitors, especially tired ones driving rental cars) road and street layout, many of them poorly-marked one-way streets and nonexistent parking. The only way to see Palermo is to somehow park your car somewhere safe, then proceed on foot. We did so by staying at the B&B in Centro Palermo, which was right at the center of some of the best pedestrian-friendly walkways, only a couple of blocks from where we were able to park our rental car. Our very gracious hosts met us at the parking garage they recommended to us, and then walked us to the very convenient, quiet and well appointed B&B: this was a kindness that was greatly appreciated. If you plan on visiting Palermo, you could not ask for a better location from which to do your own walking tours of the city than B&B in Centro Palermo. We are so glad that we did. Brian and Millie, California, USA

Nothing

Location was good, it was close to the main shops and about a 15 minute walk to the market where all the action is. Room was good, everything you could need & not much to complain about.

Toilet system doesn't allow you to flush toilet paper, you have to put your used toilet paper into the waste bin next to you & this was emptied every day.

Room was very nice. It was also clean. It was at the centre of everything.

I didn’t like that you could not flush the toilet paper, I found that very unpleasant. Also it says breakfast is included but you have to go out to get breakfast next-door when we asked for a second coffee they said we could only have one it was not really a breakfast place.

All the basics are covered; clean room, comfortable bed, clean, functional bathroom, quiet & safe location. Beyond the basics, very good location at a reasonable price. The room was lovely. Both the room and the ensuite are very spacious. Everything was spotless. Nice lighting and good eye-candy art.

Only insignificant nits.

Great location just behind Politeama theater. Room was big and will all comforts. Very nice view from the balcony. Very sweet and accomodating staff.

We could hear noise from other rooms and outside of our door which wasn't optimal. A better noise isolation would be recommended.

The location was excellent, right in the heart of Palermo and a short stroll to both Teatro Massimo and Teatro Politeama. The room was large with plenty of space for cases/bags and the bed was very comfortable. We also had a balcony overlooking a small side street so not too noisy.

There wasn't really many places to hang towels to dry them for reuse.

A modern facility with very comfortable bed and clean and efficient fittings. The information provided was excellent. Located on the third floor, there was lift/elevator access. Breakfast at a local cafe was fine. Lots of eateries nearby.