Great location on an easily accessed side of Massimo Square. Very clean and well maintained. Modern plumbing and electrical (more outlets would have been ideal) windows were quite exceptional at sound proofing the room the busy sometimes raucous scene two floors below on the sidewalk could be entirely shutoff by closing the modern double doors. Then the room is very quiet no sound machine necessary.

We like smaller, personal properties. They come with quirks and here they were minor: arriving with luggage required 3 steps to the elevator, then 11 more steps to reception. Minor as I said but I didn’t want to leave this space blank. Oh and, as is true throughout Europe, more electrical wall outlets would have been helpful.

Breakfast was very good with plenty of choice, and represented good value for money. The hotel is ideally located in the centre of the city within walking distance of every thing. Whilst central with lots of traffic, the double glazing kept most of the city noise out so it was not intrusive.

I am struggling to find anything to find fault with - my only comment would that our room was next to the breakfast room and reception desk and there was a little bit of noise early in the morning, as breakfast was set up.

This is the absolute best location for a tourist in all of Palermo. Staying here made our trip what it was ! It feels more like a bed and breakfast than hotel which is not a bad thing. It feels very authentic. It has a very nice and reasonably priced breakfast . Be careful on booking, as the price on booking does not include breakfast ? Bit as I say, you can add it on site and it is very reasonably priced.

Excellent management and attention to detail. Stefania was absolutely fantastic and so helpful in providing us with information, making bookings for us and being available to answer any questions we had. She really helped make our stay extra special. Our rooms were lovely. We had the suite with stunning views of Teatro Massimo and the location was amazing, right in the centre of everything. Everything was kept meticulously clean and the breakfasts were lovely and well worth the money.

Nothing really. A couple of minor quibbles. Only one coffee offered at breakfast, though they were individually made in whatever way we wanted. The extra single bed added in to our suite was somewhat narrow and we were charged extra per night for it, even though there were only two single women in the suite. Booking.Com did not make it clear that we had to request an extra bed if we didn't want to share the double bed

Fabulous location, staff, and structure. The rooms were extremely comfortable with highlights such as the wonderful showers and great mattresses. Space savers like the pop-up t.v. were added surprises. The windows block out all noise and the hotel was extremely quiet at night and in the morning. We were in the Noir area far from reception and dining area. Stefania was a highlight. Warm and friendly, she gave us top notch restaurant recommendations so that our few days in Palermo offered us amazing food. Three days in this beautiful city weren’t nearly enough. When we return we will certainly stay at the Palco

Clean and modern suite with excellent staff who go above and beyond to help with advice on where to visit etc. Stefania was so lovely and very helpful. The room was perfectly situated at the heart of the city. Cannot recommend enough for level of cleanliness and service provided. Make sure to visit the RINOSCENTE department store for the Rooftop cocktails and views over the city at sunset just a short walk away!!!

Nothing negative here.

The location was in the heart of Rome. The breakfast was delivered to our room and we ate it out on the terrace. Our suite was fantastic - about as nice a place as you'll ever find.

Being a bed and breakfast, communication was not always easy. The neighbor had some roofers working above our room early on a Saturday morning. It was not the owner's fault but it took some time to stop the work. Otherwise, the place is stunning.

The location is opposite the opera house plaza and close to the main attraction in Palermo. The Palco has arrangements with private car park (if you need to park a car) that is only a 5 minute walk. The staff were wonderful in suggesting where to eat and helping out with travel arrangements. Breakfast was good and they were able to meet are dietary needs.

nothing to report

If you are looking for a place to stay during your time in Palermo, i highly recommend Palco rooms & suites. Room is very clean, nicely renovated and spacious!!! Extra large bed is so comfortable, shower is amazing with good pressure. It is located right at the heart of shopping district with lots of restaurants and bars nearby. Check in and check out process was easy and smooth. Staffs were nice and very helpful. Our ferry was delayed due to the storm and needed an extra night of accomodation after we checked out. Staffs were able to get a room arranged right away. Thank you Palco and will definitely stay here again.

Nothing!

Place is great and in a wonderful location. Room clean and staff super friendly and helpful. Only issue is that there is a tiny elevator to get you to the check in location, and no matter what, you need to carry your luggage up or down stairs no matter where your room is. Not a big deal but just be aware.