Excellent location and staff polite, friendly and helpful. Hotel bright, cool and relaxing.

We were given a smaller room from what we had previously agreed to. We mentioned it to reception staff who had agreed to change us but we decided to leave it as too much hassle to change at that stage. Also, a lot of flies around the all the food at breakfast time which in itself is a health hazard. We would have preferred that all food was covered. Otherwise we had a lovely stay.

Nice hotel at the heart of Pienza, new and clean rooms, spacious and convenient. Kind and helpful staff at the reception. Breakfast was rich and delicious. There are several parking spots for the hotel guests and if there is any uncertainty the staff help and direct. A good position to reach other towns and villages around. We really enjoyed this lovely hotel in lovely Pienza for 4 nights.

Hotel was in the PERFECT location for exploring Pienza! Only about 2 or 3 small blocks from the gate to the city!! No need for a car. Hotel staff was professional, extremely helpful and caring. They made us feel welcome the minute we arrived!! Our room was a very nice size and EXCEPTIONALLY clean!! Tile floors were the cleanest we have stayed anywhere! Nice size bathroom too. There is an outside terrace on one of the floors upstairs which is great to sit out and enjoy a cocktail, or one of the two hot tubs, after a day of walking around Pienza. There is also a nice small bar off of the lobby. Breakfast has a good assortment and is served in a beautiful dining room as well! I needed to have my nails done and Laura at the front desk was kind enough to help arrange an appointment for me! All of the staff really go out of their way to make your stay with them a GREAT, memorable experience!! Look No further and book a stay with them, you'll be glad you did!! We will be back.....

Nothing negative.

loved the location, the facilities, breakfast, and our junior suite.

The WiFi was frustratingly unreliable! I would have given this hotel a top rating had it not been for the poor WiFi. signal. We were constantly having the signal dropped. It was so frustrating. Ww couldn’t get anything done.

Nice hotel very close to the center of Pienza. On foot you are there in 3 minutes and also a supermarket can be reached in 5 minutes. Sun terrace with the Jacuzzis invites you to relax.

The breakfast offers everything you need, but it could be more extensive and fresh for 4 stars.

Location is ideal for visiting Pienza which is only minutes walk away. Our bedroom led into the area where the hot tubs are located which was ideal.

Difficult to get an evening drink at the hotel before venturing into Pienza for dinner.

Friendly and polite staff, clean room, delicious breakfast. They have a partnership with other local businesses and you can also rent bikes, e-bikes, scooters or even cars. We felt great here and we will come back again in the future.

the suite was spacious and had a homey feel. good bathroom. breakfast was good and the staff helpful and responsive. it was nicely located and a short walk to the scenic old town.

Very close to town centre. 5 minute walk. Everywhere was very clean and staff lovely. We had a small double room, which was actually a very good size with a great bathroom. Mini bar in room. very good breakfast.

Nothing.

Location, lovely and helpful staff, good breakfast, safe area. Comfortable bed. Very clean room. Staff were very helpful in securing a place in the underground parking.

Check out at 11:00.