The staff is very helpful and goes out of their way to ensure you get checked in and receive the details for the property. They provide good information on how to get to various locations. The rooms are extremely clean and spacious. You have a stand for your suitcase, a safe, extra pillows, and a hair dryer. The bed is comfortable and the place is really not noisy although the capacity was full. Bon Ton Suite is situated in the embassy neighbourhood and one feels safe walking back to the building after 10 pm coming back from dinner.

The late check-out option is costly (extra 50 euros) if you want to leave around noon. Hot water is tricky, I had to wait and waste quite a lot of water to have a warm shower. You have to buy your own bottle of water there is no bottle of water offered in the room.

Our hotel was amazing, staff was very kind and understanding. We have a tui card that only let us take out 500 a day so when it came to payment he gave us extra day to get the rest out. Rooms are clean and have tv that have Netflix and Amazon that you can connect too. Is a little walk away form the town centre which is good so you don’t hear the nosies. Close to the train station to the airport

Loved everything nothing bad to say about it, we liked it that much the people that came with us are going again and using this hotel

Virtual check-in into the room free of charge - super comfortable option! Very friendly and responsive staff (they fixed the problem with the room within few hours) Location is very well communicated - many bus stops and 2 metro lines very nearby. The surrounding streets maybe aren't the cutest but calm and quiet.

Walls are thin so you can occasionally hear people in other rooms or opening entrance doors during night. Room looked more spacious and of higher standard on the photos - was bit disappointed the first night but then I got to find it cozy. Beds are quite comfortable but oddly short length - wouldnt recommend for tall people

Although we only stayed one night in the suites as a stopover before catching a plane, we were very pleased with the suites. Location was key to/from the train station which made things very easy for us. With such tight timelines, we could not make the normal check-in times. Staff went out of their way to make this a non-issue and the check/in process seamless. Would definitely recommend the Bon Ton Suites.

Quiet neighborhood, although close to Termini station where you see a lot of homeless sleeping on the streets. It is clean and have always hot water. There are shops and restaurants around. Communication with owners was ok, they respond to WhatsApp messages.

Thin walls, so you can hear people in other rooms.

Self check in was so easy, and that was big plus cause we arrived late. It was clean, near Roma Termini and almost all of sightseeings you can visit by walking. It was very quiet and elevator was good.

You can't leave luggage after 1:30 pm when you check out.

Very good location, relative to the central station in the city. Termini is only about 7-8 minutes walk, and from there the whole city is yours. There is a great bus station as well as metro access. The neighborhood is quiet. There are several supermarkets nearby as well as eateries. Personally, I was travelling alone and I can say that I didn't have any problems. The staff is helpful and friendly. The place is suitable for people who don't mind what's in their room. It is suitable for people who just want to have a comfortable bed and a private toilet and are not demanding on the subject of side noise, lack of breakfast and so on. It's a place for unpretentious people. It is extremely clean. It's suitable for couples, but I wouldn't recommend it to families with children. The price I paid for 4 nights was completely within my budget.

I can't say negative, but it's important to share. Located on floor 6. Sometimes the elevator does not work because there are specifics of use. If its doors are not closed properly by the front caller, it may not be in motion. Generally, if you are sensitive on the subject of sounds, if there are some a little noisy in the next room, you will hear sounds or talking, but it is within normal. When you run the shower, you should wait 1-2 minutes for the hot water to come on. There is not always good pressure, but you can take a regular shower anyway. Evening is ideal.

The room was exactly what I needed: comfortable, affordable, impeccably clean, and the location was ideal. Close enough to the city center but far enough removed to sleep soundly!

I can’t think of anything. The staff was attentive, friendly, and helpful and the room exceeded my expectations. I loved everything about Bon Ton Suites!

I really like the location, easy access to the public transport.

just really noisy in the mornings. before 8am others hostes and stuff talking so loud

Had a very nice stay here! Looked like a renovated room, very new and clean, with great shower and great bed. Excellent view on the street, with nice balcony. Code for all doors available so you can walk in at any time. Quick check in and check out, no nonsense. 12 minute walk to the train station, a half an hour walk to the city center. Perfect for young people who want a small but decent room at an affordable price, with good connection to the airport.

Quite a noisy hallway with little noise isolation.