The receptionist who we dealt with the most( Mika? I think her name was) was excellent:) She was very helpful in helping us navigate our daily excursions and was able to secure tickets for us for the Vatican, Forum and Colosseum on short notice. The breakfasts were amazing. I was expecting a small selection of coffee and pastries, but the spread every morning was fabulous! Delicious coffee, fresh juices, eggs prepared in different ways, sausages, bacon, toast, granola, yogurt, fresh fruit, an assortment of cheese and cold cuts and sweets as well. This area had a great view(top floor) and tuned into a welcoming roof top bar in the evenings. Walking distance to train/bus and many site seeing venues were a bonus. The room was very spacious, clean, and the windows opened up to an inner courtyard. Our room had a spa soaker tub( recommended) which came in very handy after our long flight and walking all day.

We booked a taxi through the hotel in advance to pick us up from the airport, which never showed, and we did not hear any reason why. After waiting at the airport for 45 min., we decided to take a taxi just outside the airport. We did use the hotel restroom when we arrived until our room was ready; there wasn't any soap or paper towel, but that did not reflect the overall cleanliness of the hotel:) This is not a dislike but a suggestion. Having a box of Kleenex (tissues) in a hotel room is always appreciated, as well as facecloths. The hotel did not have these, so if this is something that is important to you, bring your own.

Breakfast was very good. Emily was very helpful and friendly. That being said, so was all the staff at breakfast. Very friendly. Alot of options and also my wife had Celiac allergy and they were able to take care of her needs. Thank you all. The room was very large and the bed comfortable.

Front Desk was a little harried at check out. That had to do with volume of check out and early check ins though. Mika and all FD staff were friendly. Maybe more information on paying city tax in cash would alleviate some confusion on check out.

The hotel is located 800m from the train terminal, within easy walking distance. The staff are very friendly and speak numerous languages. The room was very clean and tidy and was serviced daily. I would recommend booking a room with a terrace. The aircon worked a treat! Breakfast (continental style) was served in the rooftop bar, which is also a nice place to sit of an evening, prior to dinner. There are a number of good restaurants very near to the hotel, all very reasonably priced. I would recommend REbasilico, less than 200m from the hotel. The hotel is located within easy walking distance of both the Trevvi fountain and the Spanish Steps.

The lift to some of the rooms is very small. May be an issue if you're not comfortable in tight spaces.

Nice staff and decent area (literally the embassy zone). Beds and bedding very comfortable and excellent water pressure. The breakfast on the roof terrace was great even during one rain shower, well shaded.

Not very central but I was aware of it, still near the main station. Breakfast the same daily so if you were here a week it would be monotonous. Felt very sorry for the poor lady checking everyone out by herself, more staff at that time would be great as there was a fair wait but she was lovely and very capable. More storage for clothes needed as a large wardrobe with a few hangers and no shelves isnt much use.

Stayed twice (before and after train trip). The location is very convenient to the central train station (~10 minute walk)-walked with suitcases, within 10-15 minutes walk to places like Villa Borghese, Via Nazionale and few minutes walk to the metro. Located on a quieter street with embassies. Several of the staff members were exceptionally nice and helped with logistics that were important for our stay. AC worked well, nice large windows for light and fresh air. Beds comfortable and accommodated requested bed configurations for both triple and quadruple rooms. Breakfast on the the roof top is pleasant, didn't have a chance to check out rooftop bar in the evening.

The hotel met all our expectations. The hotel was very clean, our rooms were cleaned every day. The area was clean and safe. Staff were helpful and friendly. Wifi was fast. The fact that it was a 10-minute walk from Termini station was also attractive.

There wasn't anything we didn't like, but I might have a little advice. We stayed in room 206, 3 girls, I don't know about other rooms, but there was only one mirror in our room, it was in the toilet and it was small. As you can imagine, a small mirror was not enough for 3 girls. I can recommend that they put a bigger mirror in the room.

1. Convenient location. Close to Termini, 10 min walk from train station, 5 min walk from metro station Castro Pretorio. Safe, very quiet area surround. Embassies near the hotel. Mini market opposite the hotel (works till midnight). Plenty of eating places around. 2. 24-hours service. Clean, well decorated rooms with daily cleaning. Very comfortable beds. 2 bottles of water in the fridge every day. Bathtub with jacuzzi (amazing!). TV channels in different languages. Safety deposit box in the room. Free map of Rome in the lobby. Lovely roof top terrace with smoking place. 3. Good breakfast with a lot of choices. Excellent coffee, fresh bakery every day. Funny pancakes maker. 4. Excellent staff. Very helpful and polite. Lovely breakfast and bar staff. The receptionists Sergey, Mica and Franco are always smiling and welcoming. Many thanks to Sergey!!! He arranged transportation to the airport and booked a table in a restaurant for us. Highly recommend this hotel!

Great Breakfast and a smile almost every morning from Emily Bed room was small . The toilet was squeezed into a corner , however when I asked there was another toilet downstairs i could use . Location was just around the corner from the conference room I had to get to each morning .

Mica in reception had I had some good chats , She helped me and impressed me .

Location is good. 400 m from Metro station. 800 m from Termini station. Some buses have a stop 100m from the Hotel. Breakfast was good. Room facilities are good including anything needed for making coffee and tea. There is bar in the room. hotel team is service oriented.

There is sometimes noise from adjacent rooms. Hotel enterance has some stairs to the reception location and to the elevator. Breakfast does not includes vegitables like tomato beside cucumbers. Room price is somehow high.

We were looking for a place near Termini Station and were delighted with this Hotel. The staff was amazingly helpful and informative. They made me welcome immediately. This is not a modern hotel and I knew to expect older wood furniture and gleaming clean floors - was not disappointed. The shower was small but not a cheapo plastic shower, it worked great and I felt wonderful after. The room was more spacious than expected and we were unpacking and repacking our bags with ease. The rooftop breakfast area was lovely and the breakfast divine - with a broad choice of eggs, bacon, pastries, coffees, juices. We walked from here to the Trevi fountain and back and saw quite a bit on the way. It was a lovely stay.

All was great. Just fyi, they offer shampoo but no conditioner. Like many places they do not provide small washcloths like in the U.S. This is typical.