the staff was kind the bedding was clean. The location is perfect. 30 minute walk to the colosseum and 30 minute walk to the Trevi fountain. Hotel transfer service was quick and efficient. I would recommend getting a Taxi back to the airport though because the taxi is only 31euros for a taxi vs 60euros for transfer service. There is a lot of cool shops near by and the Spanish steps are less than 10 minutes walking.

The included breakfast is at another location down the street. BUT, you can get it delivered to your room no extra charge so this is good. The bathroom was a bit old and the shower had black mildew on the top. The jacuzzi tub didn’t work but we didn’t need it anyway. The AC is pretty weak and honestly didn’t really cool the room down. Don’t expect a FRIGID ac like in American hotels!

This place was amazing! I read other reviews and cannot believe people were so harsh — this place has character and in a prime location! We had the beautiful red room and were so happy! It was so spacious & had such a cool design that we loved! It was raining in Rome and we had the perfect time staying indoors watching movies! Our room was cozy & comfortable. Bathroom is older but so what.. plus they deliver your breakfast to your room! It was a magical stay and would definitely stay here again!

Nothing — this place is great!

The location is pretty hard to beat -- you're on a beautiful street, near the Corso and a 30 minute walk to the Capitoline hill. Spanish Steps and Trevi are nearby. The decor is very classy, bedding posh, and the bathroom was big and with beautiful tile.

There is only reception between 8 and 6, that is the primary disadvantage. The staff made it easy to check in after hours but on my third night, the front door wasn't working and I had to call the other hotel to get into my room (with a code). The shower had only hot water one day and it was really hot, so hard to get clean.

Location location location and definitely the hospitable staff. Spanish Steps was just a 3-4 minute walk. The location seemed pretty safe too. The front desk manager was really sweet and helpful. We were welcomed with coffee and cakes which is always available at the reception and special arrangements were also made in the room which made us very happy. The decor is pretty nice too. Will definitely consider to stay here again, when in Rome next.

Rooms are small. Just felt congested with our 2 large and 2 small luggages. Otherwise, no other issue.

At breakfast, there was a large selection of different products. The staff was responsive and responsible, there was no problem that could not be solved. The extra snacks and coffee in the room made it nice to start the day and return there every day.

On the bed there was a duvet and then two sheets around it, but then they easily come apart. I am not used to such comforter covers, I often found myself in a direct contact with the duvet.

Cool room despite the air con not working. For once the duvet was appropriate for the climate i.e. summer weight. Mini-bar fridge was a bonus. Had many problems on this, only my second time outside of the UK, so I've tried not to let that bias my opinion. Like the other people I met in Rome, the staff were friendly and helpful.

It seemed that the fashion shop directly below my suite played boomy music most of the day, not so good if you want to put your feet up and recharge your batteries for a while before venturing out again. Would have been helpful to know that a sister hotel existed and that their reception been able to offer additional help.

The location was excellent for our short stay. Everything we wanted was within walking distance. You should not be concerned about safety. The big exterior door has a lock. The apartment door has enough locks I felt like Maxwell Smart.

I arranged through the hotel for a car to pick us up at the airport and drive us to the apartment. This backfired, as the apartment was not yet vacant. So we had to drag our luggage several blocks to the office to store our luggage until the apartment was ready. This was completely avoidable. The manager should have directed the driver to take us to their office instead of to the apartment. There is a women's clothing store on the first floor that plays highly repetitive trendy music during its open hours, which stretch well into the evening. Soundproof the apartment is not.

Quaintly decorated. Quiet. Very well positioned right in the heart of Rome. Very nice range of breakfast if prepared to walk to sister hotel. A touch of claustrophobia though.

Coffee maker in room out of order. Drawer front came right off when pulled out. TV remote cover fell off. TV reception seemed stuck in one channel. Continuous noise from fridge and air conditioning outside window.

the design of the room

the entrance

Staff were exceptionally helpful and courteous . It was like staying with good friends. Breakfast was excellent and served to the room each morning. there was a great choice of food and the server was very pleasant , polite and professional. The decor was amazing and the location was very central and in lovely area. All sights were within walking distance. Lucca was very polite, professional, friendly and helpful. The buffet in reception was a lovely addition.

I really couldn't say that anything could have been better.