- nice welcome, with drinks and refreshing towels - the view in the vecinity of the pool and from the terrace and restaurant is wonderful - occasional complimentary fruits and refreshing towels while at the pool - a lot of kid-related welcome gifts

- while they offer you a lot of kid-related welcome gifts, it's disappointing they don't allow children under 16 in the spa area. They promised they will call us when nobody is around to allow us in the spa area with children but they never contacted us during our stay - the castle feels too much redesigned, not feeling the vintage vibe anymore - very expensive daily activities (hundreds of euros for wine tasting / cooking classes / bike rides / etc) - barely any towels at the pool and also very muddy area / grass. Service is also quite limited

The most amazing and enchanting property. We absolutely loved it our stay at Castello Del Nero. This is definitely a five star experience. The staff are incredible and their attention to their guests is quite unbelievable. Nothing was too much trouble and we felt like we were staying in a guest house. The food was also amazing!

The food and beverage was a little over priced

The location is beautiful and the hotel is also beautiful. For sure it has a 5* service and facilities. We definitely will go back.

I believe the prices are above the market for what the hotel is. For 800 euros/night in low season you can stay at Ritz Paris or any hotel at this level.

November being an unpredictable weather month the breakfast was served in a patio room with plastic screens not very cozy. With the rainy conditions it would have been better to serve in the indoor dining room

The hotel really needs an indoor dining room which it has but is used only by the Michelin star restaurant

A gorgeous period building full of character but modernised to highest standards. Out room was spacious, mellow tones of grey and green, overlooking the valley. One could spend a month without getting bored. Lavender and cypres fill the ambience. Breakfast area had a gorgeous view.

I can't think of anything else. This is such a great place to stay. The only thing I can think of is, more on site dining options would've been nice. However, there are good local restaurants 15-20 minute walk away in a local village. So it is not a big minus.

Only 30min drive from Florence and 15min drive from Antinori winery. The room decor is minimalistic and the hotel gives you a Zen vibe. There is also charging spot for EV. The meal at the one star restaurant on terrace overlooking sunset was our best memory!

As we went in July high season, we paid around EUR12k or more for a double room. Would expect this price for a suite but what can we say :/

Superb luxury. Every detail was attended to without needing to ask. The staff was exceptional, the room was beautiful while bring comfortable and the property is breath taking!

I didn't stay longer.

Absolut perfection. It was better than in my dreams about Tuscany. The scenery from the hotel is magnificent mixing vineyards and olive trees (Como owns and grow the full land around), the Castel is superb, the team is perfect and nicely gentle, the food is amazing (Michelin stared chef Giovanni Luca di Pirro) and the situation is perfect, near both Firenze and Siena with easy roads.

everything was wonderful! made our trip to Tuscany even more special. Great staff, nice rooms, good food and perfect views. will be back for sure.

The room was very nice it was clean

Overpriced facilities