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7.7

1,556 reviews

Hotel Cristallo Relais, Sure Hotel Collection By Best Western

Hotel Cristallo Relais, Sure Hotel Collection By Best Western

Via Maremmana Inferiore Km 0,500, Tivoli, 00010, Italy

Reservations:

+1-833-728-2041

Choose dates to view prices

Private pool

Restaurant

Outdoor swimming pool

Free Private Parking

Free wifi

Room service

Streaming service (like Netflix)

Air conditioning

Hotel Cristallo Relais, Sure Hotel Collection By Best Western

Welcome to Hotel Cristallo Relais, Sure Hotel Collection By Best Western in the charming city of Tivoli, Italy! With its 3-star rating, this hotel offers a delightful stay at an affordable price starting from $80. Located just 2.2mi from the city center, you can easily explore all that Tivoli has to offer.

This hotel boasts an array of amenities to make your stay comfortable and enjoyable. Take a dip in the outdoor swimming pool or relax in the private pool. The hotel offers free WiFi and complimentary breakfast, ensuring you stay connected and energized throughout your vacation. Whether you're traveling with pets or have accessibility needs, Hotel Cristallo Relais has you covered with their pet-friendly policy, wheelchair accessibility, and amenities such as raised toilets and lowered sinks.

With over 1500 reviews, Hotel Cristallo Relais has received positive feedback from satisfied guests. Enjoy the stunning mountain view from your room, take advantage of the 24-hour front desk and room service, and savor the delicious meals at the on-site restaurant. Whether you're here for a romantic getaway or a family vacation, Hotel Cristallo Relais is the perfect choice for a memorable stay in Tivoli.

Please note that the information provided is based solely on the provided data and may not include all amenities or details.

When it comes to dining, Hotel Cristallo Relais has you covered with their on-site restaurant, IL TORCHIO. With its family-friendly and romantic ambiances, you can enjoy delicious Italian cuisine in a cozy setting. The restaurant offers a variety of options that will surely satisfy your taste buds. Whether you're craving traditional pasta dishes or mouthwatering pizzas, IL TORCHIO has something for everyone. So sit back, relax, and indulge in a delectable meal while enjoying the warm and inviting atmosphere.

Hotel Cristallo Relais provides a range of convenient payment options for your stay. Cash is not accepted, but you can use major credit cards such as Visa, American Express, and Mastercard. Additionally, the hotel accepts payments through ATM cards, Maestro, CartaSi, and UnionPay. With these payment methods, you can easily settle your bills without any hassle. So you can focus on enjoying your stay without worrying about payment options.

The rooms at Hotel Cristallo Relais are designed to provide comfort and relaxation for your stay. The Standard Twin Room features two twin beds, accommodating two adults and one child. If you need more space, the Standard Triple Room offers three twin beds, perfect for three adults and two children. For larger groups, the Family Room with a queen-size bed can comfortably accommodate four adults and three children. Lastly, the Standard Queen Room with a single bed is ideal for three adults and two children, with its combination of a twin bed and a queen-size bed. Each room is non-smoking, ensuring a fresh and pleasant atmosphere during your stay. So whether you're traveling solo, as a couple, or with the whole family, Hotel Cristallo Relais has a room option to suit your needs.

Closest airports

Roma Ciampino Airport

13.4mi

Leonardo da Vinci–Fiumicino Airport

28.3mi

Most popular amenities

Private pool

Restaurant

Outdoor swimming pool

Free Private Parking

Free wifi

Room service

Streaming service (like Netflix)

Air conditioning

Bar

Private entrance

Parking On Site

Terrace

24-hour front desk

Mountain view

Non-smoking rooms

Wheelchair accessible

Beach chairs/Loungers

Garden view

Elevator

Picnic area

Garden

Upper floors accessible by elevator

Free toiletries

Bidet

Rooms

Standard Queen Room in Hotel Cristallo Relais, Sure Hotel Collection By Best Western

Standard, Queen Size

1 Queen Size Bed

2 Twin Beds

235 sqft

Private pool

Mountain view

Garden view

City view

x4

+

x3

More details

Relax in our Standard Queen Room, a 237 sqft space with a private pool and stunning mountain and garden views. Accommodating 2 adults and 1 child, it features a Queen size bed and 2 Twin beds, with free toiletries and air purifiers for a comfortable stay.

Standard Twin Room in Hotel Cristallo Relais, Sure Hotel Collection By Best Western

Standard, 2 Twin Beds

2 Twin Beds

235 sqft

Private pool

Mountain view

Garden view

City view

x10

+

x6

More details

Experience comfort and relaxation in our Standard Twin Room, perfect for 2 adults and 1 child. Admire breathtaking views of the mountains, city, and garden from the comfort of your private pool, and enjoy modern amenities like a flat-screen TV and air purifiers.

Standard Triple Room in Hotel Cristallo Relais, Sure Hotel Collection By Best Western

Standard, Triple

3 Twin Beds

235 sqft

Private pool

Mountain view

Garden view

City view

x3

+

More details

Experience luxury and comfort in our Standard Triple Room, perfect for families or groups. With three twin beds and accommodations for up to 3 adults and 2 children, this spacious room boasts a private pool, stunning mountain and garden views, and a flat-screen TV for your entertainment. Enjoy a relaxing stay with amenities such as air purifiers, free toiletries, and a bidet in the private bathroom.

Family Room in Hotel Cristallo Relais, Sure Hotel Collection By Best Western

Family, Queen Size

1 Queen Size Bed

235 sqft

Private pool

Mountain view

Garden view

City view

x4

+

x3

More details

Welcome to our spacious and comfortable Quadruple Family Room, featuring a private pool and stunning views of the mountains, garden, and city. With 1 Queen size bed and ample space to accommodate 4 adults and 3 children, this room ensures a relaxing and enjoyable stay for the whole family.

Show 4 photos

Family, 1 Queen Size Bed

235 sqft

Flat-screen TV

Wheelchair accessible

+

More details

The private pool is a top feature of this quadruple room. Featuring free toiletries, this quadruple room includes a private bathroom with a shower, a bidet and a hairdryer. The quadruple room features a flat-screen TV with streaming services, a private entrance, a wardrobe, a safe deposit box as well as garden views. The unit has 1 bed.

Show 4 photos

Standard, Sky View

1 Queen Size Bed

+

More details

Show 4 photos

Standard, Queen/Twin

1 Queen Size Bed

1 Twin Bed

Flat-screen TV

Wheelchair accessible

+

More details

Family Room in Hotel Cristallo Relais, Sure Hotel Collection By Best Western

Family

1 Queen Size Bed

235 sqft

Private pool

Mountain view

Garden view

City view

x4

+

More details

Skytv, Triple

1 Queen Size Bed

+

More details

TRIPLE 1 Queen 1 Single Nsmk Stnd Skytv

Show 4 photos

Standard Room

Flat-screen TV

Wheelchair accessible

+

More details

Skytv, Queen Size

1 Queen Size Bed

More details

Skytv, 3 Single

More details

Guest reviews

7.7

1,556 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Breakfast

Featured reviews:

🇱🇻

Viktorija

9.1

August 2022

We arrived way too late for check in but the staff was super helpful and we got in even after the deadline. Everything was clean, nice. The breakfast was amazing and very tasty, would probe better if there were bigger glasses for drinks but wasn’t anything bad. The staff in general was really helpful, rooms are nice, bright and clean. Also the view was very nice.

To get into pool you have to wear swimming caps which seemed funny to us and we didn’t get in. The only thing we really didn’t like was the location, because outside the hotel everyone knew we were tourists and stared a lot. I would use this hotel again but only if we were with car. Would say it’s a sketchy place around.

🇦🇺

Claire

8.2

July 2023

The staff were friendly, very helpful trying to accomodate my poor Italian. nice clean rooms, FANTASTIC swimming pool!

The bed was very hard. Otherwise pretty good. The room doors need oil on the hinges- they all creak like a haunted house! As I was using public transport, I found it quite a way out, & a 15min walk from the train station to the bus stop . Thanks to the locals, I got there though!

🇸🇦

Haneen

8.2

October 2022

the staff were amazing specially Romeo he was amazing he helped us even with the shittle . he directed us how to use it where to go and where to stay . all the recipients people were wonderful and very helpful . flexible with every thing acually they made our stay easy for virst time visited in the Tivoli . but the location acually was pretty far u will need taxi or shuttle to go to Tivoli attraction .

🇬🇧

Christina

8.2

January 2022

The rooms are modern and clean and the hotel was easy to find. One incredibly kind staff member even helped us with another booking!

The only downside is the restaurant! Don't eat there (food was overpriced and so salty it was inedible)! The female servers made fun of us in Italian while we were sitting there and when my friend who is Italian called them out on it they just scurried off (they clearly thought they could get away with it because they thought we didn't speak Italian), no apology, nothing!

🇺🇸

Amy

8.2

July 2023

It was attractive with a nice pool and restaurant.

The property was in a commercial area only accessible by car or taxi and taxis were hard to get on a Sunday. The shuttle service was by reservation only.

🇨🇿

Michal

8.2

August 2021

I like a big room and comfy bed, airconditioned room, which made sleep much better. The hotel has its parking lot in front of the door. The wifi was good. Breakfast was offered in the form of Swedish tables, with a limitation that prior to the entry you were checked for temperature and you have had to wear plastic gloves. I found it very practical because you could enjoy the hotel as we used to be while covid safety was pretty high. In fact, it was one of the best systems I found in hotels recently. The selection was quite ok, focused more on Italian breakfast, and less on the continental so vegetables you will hardly find. Here they could do be better.

I think the hotel is in a need of refurbishment, the bathroom was small and the shower area was barely kept together. It was functional but with a last effort. I was slightly disappointed with the hotel restaurant. I am not comfortable when they instead of menu bring QR code and you should jump onto some website - it requires functional wifi in the restaurant, and also the screen of my mobile has to be 3x bigger so I can read it. I also found the place as expensive, and quality just medium, maybe I only have had bad luck. The funny part was getting a bill when I have got several bills from somebody else and mine was not there. Staff was not trained appropriately for work in restaurants, I think summer student part-timers.

🇬🇧

Peter

8.2

April 2022

Location was good for visiting Tivoli attractions by car. Also a good cheap stopover for the airport. TV had a film and sports channel. Staff friendly. Small mini bar in the room.

I could hear background music until 11pm, when thankfully it switched off. I think it may have been coming from the pool, which was below my room.

🇮🇪

Prospect

9.1

August 2023

Hotel convenient to motorway exit with free parking. Nice garden, lovely swim pool: restaurant & bar inside & out. Good size bedroom & en suite. Pleasant staff.

Nothing

🇬🇧

Phillip

10

May 2022

very secluded in the countryside but a short taxi run into Tivoli, 30min train ride into Rome, excellently situated if you want to visit Rome but want to avoid the “in city” hotels (mega expensive) and relax after a hectic day by the magnificent pool.

nothing

🇩🇪

Yuyoung

9.1

January 2022

The hotel offered everything we needed, confidante bed, clean and soft towels, good size bed, free parking. The staff were also very nice and welcoming. The stay was exceptionally good considering the price. The breakfast was not the best but okay to have. The location is in nowhere but easy to reach by car from the hotel so it wasn't problem for us.

Points of Interest Around Hotel Cristallo Relais, Sure Hotel Collection By Best Western

Attractions

Villa Torlonia

13mi

Basilica of the Holy Cross in Jerusalem (Basilica di Santa Croce in Gerusalemme)

13.3mi

Quartiere Coppedè

13.5mi

Caelian Hill (Celio)

14.1mi

Ancient Rome

14.6mi

Keats-Shelley House

14.6mi

Temple of Caesar (Tempio di Cesare)

14.7mi

Palatine Museum (Museo del Palatino)

14.7mi

Basilica di San Lorenzo in Lucina

14.9mi

Garbatella District (Quartiere Garbatella)

14.9mi

Basilica di Santa Maria Sopra Minerva

15mi

Church of the Gesù (Chiesa del Gesù)

15mi

Orange Garden (Giardino degli Aranci)

15.1mi

Madama Palace (Palazzo Madama)

15.2mi

Basilica di Sant'Agostino

15.2mi

Restaurants

IL TORCHIO

Cuisines

  • Italian

Ambiances

  • Family Friendly
  • Romantic

Pools

Location

  • Outdoor

Features

  • With view

Age restrictions

  • Adults only

Availability

  • Seasonal

Amenities of Hotel Cristallo Relais, Sure Hotel Collection By Best Western

Private pool

Restaurant

Outdoor swimming pool

Free Private Parking

Free wifi

Room service

Streaming service (like Netflix)

Air conditioning

Bar

Private entrance

Parking On Site

Terrace

24-hour front desk

Mountain view

Non-smoking rooms

Wheelchair accessible

Beach chairs/Loungers

Garden view

Elevator

Picnic area

Garden

Upper floors accessible by elevator

Free toiletries

Bidet

Stay rules - Hotel Cristallo Relais, Sure Hotel Collection By Best Western

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Curfew

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Hotel Cristallo Relais, Sure Hotel Collection By Best Western

Is it possible to stay with my pet at Hotel Cristallo Relais, Sure Hotel Collection By Best Western?

Yes, you can stay with your pet at Hotel Cristallo Relais. However, it is important to note that pets are allowed on request and there may be charges associated with bringing your furry friend along.

What's the check-in and check-out schedule at Hotel Cristallo Relais, Sure Hotel Collection By Best Western?

Hotel Cristallo Relais, Sure Hotel Collection By Best Western permits check-ins after 02:00 PM and expects check-outs to be completed by 11:00 AM.

Is there parking available at Hotel Cristallo Relais, Sure Hotel Collection By Best Western?

Yes, Hotel Cristallo Relais offers free private on-site parking for its guests.

How much does a stay at Hotel Cristallo Relais, Sure Hotel Collection By Best Western cost?

Hotel Cristallo Relais, Sure Hotel Collection By Best Western offers accommodations starting at $80. Keep in mind, room types and dates might affect the final price. For specific rates, input your stay dates.

What are the room types available at Hotel Cristallo Relais, Sure Hotel Collection By Best Western?

The Hotel Cristallo Relais offers various types of rooms including Standard Twin Rooms, Standard Triple Rooms, Family Rooms, and Standard Queen Rooms with Single Bed. All rooms are non-smoking and have a size of 237 sqft. The occupancy ranges from 2 adults and 1 child in the Standard Twin Room to 4 adults and 3 children in the Family Room. Bed sizes vary between Twin beds, Queen size beds, and a combination of both.

How can guests spend their time at Hotel Cristallo Relais, Sure Hotel Collection By Best Western?

At Hotel Cristallo Relais, guests can make the most of their time by enjoying the leisure amenities provided. They can relax and unwind at the private pool or the outdoor swimming pool, both of which offer beautiful views. The hotel also offers beach chairs and loungers for guests to enjoy the beach.

For dining options, guests can visit the on-site restaurant IL TORCHIO. With a family-friendly and romantic ambiance, guests can indulge in Italian cuisine during their stay.

Additionally, the hotel provides a business center and bicycle rental services for guests who wish to take care of work or explore the surrounding areas.

Overall, guests have various options to spend their time at Hotel Cristallo Relais, whether it's by lounging by the pool, enjoying a meal at the restaurant, or exploring on bicycles.

Does Hotel Cristallo Relais, Sure Hotel Collection By Best Western have a pool for guests?

The Hotel Cristallo Relais, Sure Hotel Collection By Best Western has an outdoor pool. It is seasonal and only available to adults as there are age restrictions. The pool also offers a view.

Does Hotel Cristallo Relais, Sure Hotel Collection By Best Western feature its own restaurants?

Yes, the Hotel Cristallo Relais does have a restaurant on site. The restaurant is called IL TORCHIO and it offers Italian cuisine. The restaurant has a family-friendly and romantic ambiance.

Does Hotel Cristallo Relais, Sure Hotel Collection By Best Western accept credit cards and cash payments?

Hotel Cristallo Relais, Sure Hotel Collection By Best Western does not accept cash payments. However, they do accept various credit cards including Visa, American Express, Mastercard, ATM card, Maestro, CartaSi, and UnionPay.