Good price. Very nice staff. We didn't speak Italian, but somehow managed to communicate in English despite language barrier - all it takes is good will :) Sweet breakfast, typical for Italy - several kinds of croissant and pies. Mrs waitress makes very good coffee! Located very close to Porta Susa, many restaurants nearby. Very calm neighbourhood. Personnel stored our luggage for free after we booked out, so we could roam some more before night flight.

Air conditioner could use a cleaning - I am allergic and didn't feel well while sleeping with conditioner on, which is pretty much necessary during Italian summer.

Upon entering Hotel Orchidea in Turin, one might notice the need for some renovation in the environment. However, this initial impression quickly dissipates as you experience the exceptional service provided by the friendly and accommodating staff. Despite the aging appearance, the warmth and professionalism of the staff more than make up for any cosmetic shortcomings. From check-in to check-out, their attentiveness and willingness to assist create a welcoming atmosphere that sets the tone for a pleasant stay. One of the highlights of our experience was the lovely breakfast offered at the hotel. A wide array of delicious options awaited us each morning, ensuring a satisfying start to the day. The attention to detail and variety provided catered to different preferences, making it a delightful culinary experience. Furthermore, the cleanliness of the room exceeded expectations. Despite the need for renovation in some areas of the hotel, the rooms were impeccably maintained, providing a comfortable and hygienic environment throughout our stay. In summary, while Hotel Orchidea may benefit from some updates in its physical infrastructure, its greatest assets lie in its staff's friendliness, the quality of the breakfast, and the cleanliness of the accommodations. If you're seeking a welcoming and hospitable stay in Turin, Hotel Orchidea proves to be a solid choice.

Just a short walk from Porta Susa train station, where I arrived. Also close to the historical center and convenient for the Politecnico where I was attending a congress. Got a friendly welcome at reception. Room was good quality and cosy. Breakfast is included in the price. I had an early morning train to catch and was able to have breakfast before the official time.

Everything was fine, no complaints.

The room was comfy, the included breakfast was good. The location is an easy walk to train (Porta Susa) and metro stops or into the city centre. Really excellent value. Having a 24hr front desk made our late arrival into Torino really easy.

Nothing to complain about. I'd stay here again.

The best part of this hotel was the staff! From the first moment, they were incredibly kind and friendly. When we told the check-in clerk that we needed to leave early the next morning, he made sure that the person working the next day would have breakfast ready early for us. They had the entire spread ready at 6 am, just for us!

The decor is very bland and the bathroom could use a shower stall or curtain. The door to the bathroom was frosted glass...not very private!

It was really clean. The location was perfect. The breakfast could be better, but it was good anyway. The staff was kind. My room was adapted to people in wheelchairs (Though I didn't need it), and I think it's good to know.

Not so much facilities. It didn't have, for example, a place to put the soap.

It’s a lovely hotel with great location. The room was comfortable.

The shower cabin was small even for a petite lady like me(5’2) + there was no place to put your hygiene items. Also, you can clearly hear noises from the hallway. However, the building is quite old, so it’s understandable

Cant stress enough, how much the staff influence the experience of this hotel. Both the 2 night receptionists have been so friendly, accomodating and always prepared to help: coffee before breakfast, breakfast earlier than announced, please sit down and I will bring it to you....its rare to meet so friendly staff. The two guys at recetion always go out of their way to help, accommodate and make the paperwork quick and efficiently. Amazing staff

Good value for money, decent location, room was fine and comfy, the breakfast was fine for us. Maybe a bit basic but perfectly fine for what we wanted.

The aircon in our room didn't work but that was a minor issue, it wasn't too hot. Otherwise it was exactly what we needed

The location was very convenient for us. Very close to Porta Susa. The bathroom is renovated. The room was confortable.

The breakfast was OK but I would recommend to include some cereals and/or scrambled eggs.