Angela did a fantastic job with booking us in after Booking.com screwed me around several hours with booking me in. My booking didn't show up on Quality Inn site because Booking.com was having problems. But thanks again to Angela at Quality Inn Pasadena Houston for getting me booked in at a great rate

Booking.com site issues

Can said much about Breakfast "Needs Flavor- SABOR" (Was Ok) Missing #1 Item... Bacon.

I'm almost 70 Years old man. I didn't have any assistance to get my Suitcases and Bags out of the Vehicle to my Room or at least inside the Building. (No Bueno) I'm Retired USA Military, I didn't get my discount. It was a 3 Days promotion and I got Only Two.

Good place to stay

Helpful people. Friendly.

Nice and quite

No clean towels. Had to ask every day.

Great food nice staff with lots of info on the surrounding area

The staff was amazing

Courteous staff.

Good experience

The staff was great

Open the restaurant

Very clean and staff on time with maintenance

Nothing

We like the stay in general. The breakfast was good and vary. The location was centralized.

I think they need to update the pictures, because is not the actual view of the hotel. The room wasn't too clean, the walls were dirty, the floor was wet all the time because of the air conditioning. The room had a gas smell, at the point of no wanting to be there during 11 am until 6 pm at least. The pool is not in a condition to enjoy of it, one of the pool lights was outside with all the cables, for me that is a hazard. When I did the check-in they charge me for the stay, but then, front desk called me stating I had additional charges that I need to pay. The person who called me was very insistent to me going to front desk and pay. That was a little bit rude.