The size of the 2 bedroom apartment was huge. The buffet breakfast was amazing. The entire hotel was very nice and excellent value for money. I doubt we will ever stay anywhere else.

High end accommodation, to be expected from the flag ship Hilton Group

Our only complaint is that the pool was too cold. This was a shared opinion by all the guests we saw at the pool. They said it was 24 degrees however I think their thermometer was broken. At the very least they could have heated the jacuzzi to warm up in as an option

spectacular interiors and very generous accommodation. Staying here feels like a special experience.

Breakfast is wonderful but it is so crowded that the staff can get harried and you may have to wait in line to be seated.

the location, the amenities; the service

it could have been cleaner in the room

everything

N/A

The pool and large residence apartment

The location isn’t great, we are more used to Sofitel area.

Fantastic location!

Comfortable room with kitchen

The hotel is connected to a small mall, and is right by the South African embassy. I was given an upgrade and everything in the room exceeded what I would have expected. The view was incredible!! I had room service and the food was delicious and quickly served. The pricing was medium to high, but not ridiculous. Big coffee mugs with a kettle and french press. A variety of teas and sugars, and coffee for the french press. There was even milk in the fridge for the coffee. The bed was firm but not "Thai" firm and the pillows were deliciously comfortable. The room was very comfortably furnished, right down to the computer chair and table, and the comfy chair. The bathroom was exquisite with a HUGE bathtub and everything you would need. Provided were toothbrushes, toothpaste, mouthwash, bath wash, shampoo, conditioner and lotion, plus more. The staff were incredibly kind and helpful. I could not wish for a better experience!

I did not have breakfast as it was too expensive for me. I found a coffee shop across the road that suited my needs. Other than that, I can't think of anything that I did not like.

spacious 2 bedroom apartment with kitchen and big screen TV in each room. service good. shopping Centre adjacent. extensive room service menu

microwave didn’t work, had to ask for a replacement. broken hinge on closet door, as a result closet light wouldn’t turn off. no social distancing in restaurant and guests served themselves (eg handling everything unlike other luxury brands where staff put the food on your plate). room service they wouldn’t credit Hilton Honors points because I didn’t book direct with them. room service presented on tacky trays like a 3 star hotel. TVs have broad range of news channels but little else. rooms need more electrical outlets