Service was amazing, this place has definitely improved a lot compared to the previous reviews. I was really surprised that on the day we checked in the manager was at the front desk greeting us and explaining everything we needed to know about the hotel. Contary to some other reviews, I thought the bathrooms were great. Towels were changed everyday and there were extra towels too. I saw previous reviews about the water not being hot enough and was a bit worried, but it wasn't a problem at all. You just needed to not put the shower at max water pressure (which was ridiculously strong anyways at max power) and/or adjust the max temperature of the water heater under the sink. Most importantly, the shower has a glass enclosesure with doors! I've been to so many hotels in southeast Asia where the showers were small and didn't have much of a separation from the toilet. Much less a door. Just don't point the shower head towards the door and it won't be messy. The beds were amazingly comfortable, it's a shame that my schedule was so busy I couldn't spend much more time sleeping in them. The room I stayed in had a random jacuzzi in the bedroom. I couldn't help but laugh out loud when I saw it for the first time. I didn't use it but I guess if you want to have a romantic bath time with your significant other it would be useful. The electric sockets were all international friendly and the ones in the bedrooms also had usb plugs. I didn't need to use my adapter at all. Swimming pool use is by reservation and you can book up to 2 hours for private use. I think this is better because then you don't have to deal with other people, especially families with rowdy kids.

Pictures of the room weren't super exact to the ones shown in the room previews but overall the rooms in the 3-bedroom suite were still spacious and nice. I was really excited at the prospect of having a slide from the second floor to the first, but I'm gonna guess that's only in the 4-bedroom suite. My only complaint is that I wish the beds had 2 normal pillows instead of the 3 decorative square pillows that weren't really usable except for as a backrest.

Benviar Tonson Residence is a fantastic choice for long stay with family or friends. The generous-sized and thoughtfully decorated rooms are perfect for entertaining or spending time together. The residence has a lovely family-run feel about it and all the staff are warm and accommodating. Dara, the manager is a national treasure and made our stay such a joy.

Its an older style building so sound-proofing is not great, but there’s plenty of space.

Spacious and comfortable place. Near to the heart of bangkok. Friendly and helpfull staff. Super clean. Overall worth the price.

Only Swiming pool not suitable for kids.

Helpful staffs, convenient location, spacious room.

Aircons and toilets were not in great condition. Some of the aircoms leaked heavily and some toilet facilities are quite old.

The apartment is spacious,Well designed and clean. The staff is always willing to assist you with a smile:) Daily housekeeping and tuk tuk ride to the main road. We love this place!!

Nothing

We had a 4 bedroom suite. All was clean. Nice rooms and nice dining and living room area. Not too far away from the river and nice restaurants. Transport to and from Hotel went without any problems. The staff was very friendly and always willing to help.

We enjoyed our stay here so much we've stayed a second time. The rooms are clean and spacious and well-designed, the staff is very friendly and helpful, and they have have a small gymboree for the kids and a swimming pool too. I highly recommend it.

The staff were so kind and helpful, and the three bed suite was spacious, and modern.

We never saw the pool as it required booking in advance but we were busy seeing the city so it worked out well

Staff was wonderful and very accommodating. The location is excellent and quite central. Apartment was really lovely - spacious and had everything we needed

Don't have anything negative to say - wish I could've stayed longer

the location is excellent and the service is good

if the property can provide more utensils, e.g. frying pan, salt, oil, sugar, that would be great as for now, it is kind of wasting your beautiful kitchen.