The staff were absolutely amazing. I have never received such wonderful service! The staff were extremely helpful and very accomodating for our toddler! They provided us with a complimentary pram and umbrellas when it rained. It didn’t feel like we were just a number! They even went out of their way to make our toddler a swan made of origami which was super sweet. Super close to some amazing restaurants. Taxi was super easy to navigate even though we were foreign and didn’t speak a word of Japanese.

The mattress was so hard and we all woke up sore. My toddler kept waking telling me he had a sore back. Terrible night sleep!

Location was very nice, very close to a nice park, and walking distance to most stuff! It was also seclusive enough to not be bothered with traffic. The room was nice, though small! It was very clean!

The hallway was though filled with smoke from people smoking. Someone might also have smoked in my room, before I checked in. The room was very small, and when you might have big luggage, it will be tough to maneuver around!

Cleaning service every day -- water and clean towels. I love that I have an electric kettle in the room! coffee, tea, miso, whenever I need it. Awesome. The staff is fantastic. So patient, and willing to go out of their way to help you get around and find where you need to go.

The room was quite small for the duration of my stay - I was feeling a bit stir crazy after a few days. I would likely book a bigger room if I could, for next time. But the location was good -- between sakuragicho and hinodecho stations.

The staff is kind and friendly. We forgot some of our belongings in the room, so the hotel personnel sent it to us by mail with no problem. The room was clean and light. Everything in the room worked with no problems. The beds were soft and big enough for two adults and a 3 y.o. kid. The room was cleaned daily, and they put new bottles of water each time.

There was no safe box in the room, and the AC airflow direction was not adjustable. We booked a room with a mountain view, but even on the 7th floor, we only saw a neighbour's building.

Very nice property. Room was excellent. Staff was very helpful and friendly. Luggage storage was very welcome. Close to 2 stations, you can take Keiko or JR lines within a few minutes walk. Back to the airport was extremely convenient.

A little bit uphill from Hinodecho station.

Basic hotel room with one extra bed to accommodate the third person. It is possible to do laundry in this hotel. We washed our clothes after arriving. There are vending machines available in the lobby and also in the hotel room floor

Hotel carpet floor was really worn out and dirty. Room was tight and small. Quite expensive for one night and no breakfast included.

Close to places I wanted to go to. Professional friendly staff, very helpful. Quiet place.

Just a bit of a walk uphill to get to the hotel from the train station, but good exercise !

Hotel is close to the Kekyu station. So, it is very comfortable to move anywhere. I took a small room for a family of 2 people and a kid.

Double bed is not enough for two people with a toddler.

This hotel is perfect for family with children because it is a walking distance to Nogayama park. Also the hotel provides us a crib for our 1month old child to sleep in.

Limited parking space for big cars at the hotel

Good location in Noge. Staff were very polite attentive and polite. Facilities were a little dated.

Decorations were quite dated and bland. Cleanliness of carpets etc could be better