The location is top notch, right between Minato Mirai, Chinatown and all other major attractions. Also next to the Sakuragicho main stations. Beds are comfortable and hotel are clean, they provide free coffee and teas at the lobby and also lounge for lounge access guests.

Looked like they are a bit low on staffs and over stretched. Several of the staffs should learn to smile and greet. especially the international ones. Seems like their positioning can be tweaked as well because they are in tourist area but the setup are really like a business hotel i.e. breakfast that ends at 930. Also, we could hear the water pipes running for a while after the toilet are flushed, which went on longer than it needed to fill the water tank (might be a pipe issue), making the room uncomfortable to sleep at times. It doesn't happened in the other room we booked.

We liked everything about this hotel. Special thanks to Mr Masiro, hotel manager. He is a very professional, attentive and caring person. Always visible throughout the hotel. Asking you if everything is okay, any problems ,and if we needed anything to let him know. Mr Masiro even came to the dining room on our first day breakfast ( complementary for our GOLDEN ANNIVERSARY) to ask if everything was satisfactory. Which it was. The breakfast was so delicious with enough selections of food items. And the coffee machine with coffee selections is excellent. 😍 Mr Masiro was always so attentive to his guests. A truly amazing MANAGER. Special thanks to Miss Suguru also, (Sugar) that's what I called her because the very first time I met Miss Suguru, she was unbelievably friendly, happy, outgoing and had the most amazing personality. This is the first time in my life in all our years of traveling that we've ever met a hotel Brand Assistant like Miss Suguru. She was always so bubbly, friendly and happy. She made sure her hotel guests were always satisfied with everything about your room and the hotel. She always wanted us to let her know if we had any problems to inform her about them. Seriously, Miss Suguru (sugar) is soooooo sweet. She treated you like "Family" not just a hotel guest. She was always so visible throughout the hotel, making her rounds to assist every guest. Miss Suguru even came to the dining room while we were having our first day breakfast to be sure we were satisfied with everything. And when she saw our camera she volunteered to take our pictures. She even asked to take a photo of me and my husband with her own camera. Can you believe what she did with our picture. Because Miss Suguru knew my husband and I were celebrating our 50th wedding anniversary, she had our picture enlarged , lamenting it and had the inscriptions " Happy 50TH Golden Anniversary." with the date on it.

Noting, loved everything.

MY HUSBAND AND I LIKED EVERYTHING ABOUT THIS HOTEL. THE ROOM SIZE, THE CLEANLINESS, THE LOCATION TO MANY GOOD RESTAURANTS, SHOPS, CHINA TOWN, COSMO WORLD, WORLD'S PORTERS, YAMASHITA PARK, ANDTHE DELICIOUS COFFEE AND COOKIES IN THE LOBBY ALL DAY LONG. THE BEAUTIFUL VIEW FROM OUR ROOM ,THE RIVER BRIDGE /RIVER. THE TRAIN STATION SO CLOSE TO THIS HOTEL, AND MOST OF ALL, THE WONDERFUL STAFF. EVERYONE IS SO FRIENDLY, ALWAYS VERY WELCOMING, SMILING AND TRULY CARING ABOUT THEIR GUEST. I ESPECIALLY WANT TO THANK HOTEL MANAGER MR.LEO. HE GREETED US WHEN WE ARRIVED AT THE HOTEL, INTRODUCED HIMSELF TO US AND EVEN WENT TO OUR ROOM, TO SEE THAT EVERYTHING IN OUR ROOM WAS SATISFACTORY. WE HAVE NEVER HAD A HOTEL MANAGER DO THAT. MR. LEO IS ALSO ALWAYS VISIBLE IN THE LOBBY GREETING THE GUESTS WITH HIS "GREAT SMILE". THANK YOU MR. LEO 😀😀 SPECIAL THANKS ALSO GOES OUT TO SIR JACK. FRONT DESK ASSISTANT MANAGER. ALWAYS WILLING TO ASSIST YOU WITH A SMILE. THANK YOU SIR JACK FOR ALL THE HELP YOU GAVE US. WITHOUT YOUR ASSISTANCE, IT WOULD NOT HAVE BEEN POSSIBLE FOR ME AND MY HUSBAND TO TRAVEL TO NIKKO TOCHIGI, JAPAN. WE ARE HERE NOW AND HAVING A GREAT TIME. ALSO WANTED TO THANK YOU SIR JACK FOR GOING OUT IN THE RAIN TO HELP LOAD OUR LUGGAGES INTO THE TAXI. AND YOU DID THAT WHILE HOLDING UP AN UMBRELLA FOR ME, SO I DON'T GET WET. NOW! THAT'S WHAT YOU CALL, "GOING ABOVE AND BEYOND YOUR DUTIES. YOUR ACTIONS SIR JACK IS TO BE COMMENDED. "A GREAT BIG THANK YOU SIR JACK" FOR YOUR SERVICES. MY HUSBAND AND I ARE ETERNALLY GRATEFUL TO YOU. MR AND MRS MARY AND ANGEL LAYGO, 😀😀

TO BE HONEST, THE ONLY THING I DIDN'T LIKE IS THAT THE ROOMS (OUR ROOM) DOES NOT HAVE A LIGHT ABOVE THE MIRROR IN THE BATHROOM. MAKING IT REALLY HARD FOR A WOMAN TO DO HER MAKEUP. AND IF MOST WOMEN ARE LIKE ME, WE NEED "GOOD LIGHTING " TO DO OUR MAKEUP. 😃😃😃😃 RIGHT LADIES? 😀 SO MANAGEMENT, PLEASE TAKE NOTICE OF MY REQUEST. BECAUSE IT REALLY MEANS A LOT TO ME. (US WOMEN) THANKS!!! PS, MY HUSBAND AND I WILL BE RETURNING BACK TO YOKOHAMA ,JAPAN NEXT YEAR. AND WE PLAN TO STAY IN YOUR HOTEL AGAIN. "FAR EAST VILLAGE HOTEL YOKOHAMA". I'M HOPING TO FIND THAT MY REQUEST HAS BEEN HONORED. THANK YOU KINDLY, 😃

The hotel met the expectation. One of the staff member named Susmita (If I remember it right) had a great smile on her face and was very helpful during our checkout too. She had an excellent attitude. The property was clean and had a great location.

The rooms were small, making it difficult to open luggages at time. I went to enquire about late checkout and while I was speaking to another staff. Mr. Giri was commenting from the behind instructing what to mention, I felt a little disrespected during this time. Also, at another moment when I was speaking to him directly he again had a very straight face, it might be his natural mood but made me feel not welcomed.

Exactly what we needed for our final stay in Japan- a lovely location and a walking distance to some fun spots, such as the Cup Noodle Museum (And the Yokohama Gundam- glad we got to see him before he left on March 31st!). Room had a nice view of the canal and was nicely spaced.

Room was overlooking the train line- unfortunately this meant there were loud train noises up until 12:00am at night. The hotel offers earplugs however, and my friend and I were usually so exhausted by the end of the day that it didn't end up bothering us. Hotel doesn't offer luggage delivery service either- unfortunately it's a bit of a walk to the nearest Familymart/7/11 so just be mentally prepared if it's raining particularly hard that day and you have a heavy, 30kg bag to roll around! (Learnt that the hard way myself, haha).

MY HUSBAND AND I LIKED EVERYTHING ABOUT THIS HOTEL. THE ROOM SIZE WAS SPACIOUS AND THE VIEW OUT OF OUR WINDOW WAS BEAUTIFUL. WE LOVED THE RIVER VIEW, THE VIEW OF THE PASSING OF THE TRAIN,SHOPS AND PEOPLE WALKING AROUND. THE STAFF WERE ALL SO PROFESSIONAL WITH BEAUTIFUL SMILES, ATTITUDE, MANNERS, RESPECT AND THE WILLINGNESS TO ALWAYS ASSIST THEIR GUESTS WHEN NEEDED. I ESPECIALLY WANT TO TAKE THE TIME TO THANK MR. LEO, MANAGER OF THE HOTEL. MR.LEO WAS VERY WELCOMING. GREETED US WITH A BIG SMILE AND LETTING US KNOW THAT IF WE NEEDED ANYTHING OR HAD ANY PROBLEMS TO INFORM HIM. HE ASSURED US THAT OUR COMFORT AND SAFETY WAS IMPORTANT TO THEM. HE TRULY MADE US FEEL MORE LIKE FAMILY AND FRIENDS THAN JUST HOTEL GUESTS. WE LIKED THAT. NOT LIKE MOST BIG NAME HOTELS WHERE THE GUESTS ARE ONLY NOTICED WHEN THEY CHECK IN AND CHECK OUT. NO FEELINGS OF TRUE HOSPITALITY. MR LEO IS ALWAYS SO VISIBLE IN THE HOTEL. EVEN GREETING HIS GUESTS DURING BREAKFAST. ASKING US IF EVERYTHING WAS OKAY AND ASKING US HOW WAS THE FOOD? MAKING IT KNOW THAT THEIR HOTEL GOAL FOR THEIR GUEST IS SATISFACTORY. AND YES, THE FOOD WAS VERY GOOD. ESPECIALLY THEIR SPECIAL SOUP. (SORRY, I FORGET THE NAME OF THE SOUP) IT WAS SO DELICIOUS. I WANT TO ALSO MENTION MY HUSBAND AND I OBSERVING MR.LEO CLEARING OFF BREAKFAST DISHES FROM THE TABLE. WOW!!! NOW THAT'S AMAZING. A HOTEL MANAGER HELPING OUT HIS STAFF. (ACT OF KINDNESS) BEAUTIFUL 🥰🥰🥰🥰🥰🥰 THE LOCATION OF THIS HOTEL IS REALLY GOOD. EVERYTHING IS REALLY CLOSE BY OR WALKING DISTANCE. MANY RESTAURANTS AND SHOPS NEARBY. WORLD PORTERS, YAMASHITA PARK, SEA BASS FERRY TO TAKE YOU TO BAY QUARTERS, RED BRICK WAREHOUSE, AND ESPECIALLY CHINA TOWN ARE ALL WALKING DISTANCE. WE TRULY LOVE THIS HOTEL. ESPECIALLY THEIR FREE ALL DAY LONG COFFEE/LATTE, LEMON WATER AND THEIR DELICIOUS PACKAGE COOKIES.

MY ONLY REQUEST IS THAT I WOULD LIKE TO HAVE A LIGHT BULB PLACE ABOVE THE MIRROR IN THE BATHROOM. LIGHTING IS VERY CRUCIAL FOR WOMEN LIKE MYSELF WHEN PUTTING ON OUR MAKEUP. HOPEFULLY THAT REQUEST WILL BE HONORED BY THE TIME OF OUR RETURN NEXT YEAR. 🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰 THANK YOU!!!

This appears to be a new hotel and the construction is very solid and soundproof.They have three panes of glass so you can’t hear outside noise and didn’t hear any other guest . Probably the best part of the room was the extremely comfortable mattress and pillows one of the most comfortable I have ever slept on . They have a nice reception area where you can get free coffee and tea and sit and relax. Overall the hotel is very modern and stylish The location is perfect in the centre of Yokohama walk south 15 minutes you are at the main shopping area walk north 15 minutes and you are in China town and only a ten minute walk to the harbour The cost is very reasonable would stay again

Seems to be the norm in Japan if you show up before 3 pm check in time they don’t offer you to check in early. You must wait till 3 . Just about anywhere else in the world if you arrive early the first thing reception does is see if your room is made up many times it’s ready and they let you check in early it’s good customer service and the hotel doesn’t lose anything for gaining good will . It was also confusing getting the room cleaned they say they don’t change the sheets on the bed if you are staying 4 days and that makes sense but had to ask them to clean up the room otherwise they didn’t clean the tub or the glasses or tidy anything. Would recommend they put a card in the room to put on bed saying don’t clean the linen but do everything else like normal.

The breakfast is good and nearby the tourist spots.

Nice atmosphere and boutique vibe. Nice touch with coffee machine in lounge area. Rooms were spotlessly clean. Beds were excellent. Quite typical for Japan no wardrobe. Room was facing onto street towards rail track so I was a little put off on seeing the room but in fact it didn't overly disturb. Location was in between two stations which i found convenient. Plenty of eateries, food marts very short distance away. Staff were very professional and friendly.

All the staff members were friendly, and it was especially convenient having a staff member who spoke Korean. The breakfast featured a well-balanced menu with exceptional flavors. Although the train tracks were right next to it, the soundproofing was excellent, and it was not noisy at all. I slept deeply on the comfortable bed. It was also nice to have a view of Mount Fuji.

I was disappointed by the lack of a wardrobe. (But there is a wall mounted clothing rack) However, it seems that many hotels in Japan are like this.