The room was clean, spacious for 2 people, well equipped with basic necessities for a short stay. There is a convenience store nearby, and the bus and train stations weren't too far away either.

The communication was really annoying, we had to register for checking in, which we did, but we kept getting the same reminder email over and over again, telling us we won't be able to check in if we don't finish the procedure. We could only check in at 5pm which I found quite late compared to other places and they don't even let you drop of you suitcases earlier. After check-out they sent an email to only write good reviews and only let them know if we had a problem, which I don't think is fair. I found this style of communication quite annoying.

the room was comfortable and clean. The hotel was located at a quiet place and nearby to tourist spot as well

might need to consider to include the cleaning fee into the hotel fee as well on the website so that people wont be confuse with the payment later as the price we saw and attracted was without the 6000 yen cleaning fee

The Enzo is close to the Kawaramachi station, with all the shops and restaurants. The room we stayed in had 5 beds, a shower and a separate toilet, along with a small kitchen and some appliances. The beds were clean, with fresh sheets and cover. And considering they're single sized beds, they're slightly longer than other single beds I've experienced in Japan (I'm about 180cm /5'1" - had no limb sticking out longway out of the bed) Room was clean, the shower had a bathtub, which was a huge plus after a long day. Mechanical and digital locks made it easy, compared to plastic card keys. The elevator was a bit small, almost full with three people + luggage but not a problem at all, comes and goes quickly so there's no wait time for the elevator. Would recommend, a great place to stay with family or friends.

The room is pretty spacious. I did not hear much noise from other rooms. Laundry, shower, toilet were all clean. Great value and has touristy restaurants nearby at night. When we went out, a lot of them required reservation though, so spontaneous eating out might not be an option.

Bed is a little creaky and this could bother light sleepers. Me and my friends were really tired and crashed at the end of the day so we did not notice the creaking as much. The bed (mattress?) is also not the most comfortable and it is close to sleeping on the floor. Be sure to adjust your expectations! If this is a big deal, don't stay here for too long.

The family room is spacious. There were very minimal amenities. The check-in process was easy and straightforward. The washing machine in the room was very useful, allowing us to do laundry in the room instead of paying for it downstairs.

The beds are low and make noises when you move. That is annoying when you are traveling with a group. It is not possible to cook in the room, only a boiler is available, allowing you to make a tea. There were only kids plastic plates and cups.

I got a very large appartement just for me ! Very well located, next to buses, subways and great area to have a good walk and visit shrines. I had a little misunderstanding issue which was quickly solved thanks to the great and quick communication and also staff’s availability. If you read well the price on booking there will not be any scam, everything is written even the cleaning fees, and it is still very cheap for this great accommodation. I could also wash my clothes for free and dried then for just 100yen.

I just think they could improve the password system and change them regularly to improve security even if it is already really safe. And I would also be glad if I could leave my luggage for a few hours after checking out.

This is a no frills option but it does offer far bigger rooms than you generally get in Japan, it's well equipped and very fairly priced, for us it was ideal.

Don't expect friendly staff to help you out, in fact don't expect staff at all. This wasn't an issue for us but it may be for some. Also, be careful to check the mails you receive about the check-in process and download the guide, we had some issues at first and the contact telephone number is an automated answering machine in Japanese so was no help. Once we figured it out though and got access to the room it all went smoothly.

It was above and beyond what I was expecting. I was staying alone in a 4-person room. Super convenient location, close to Kyoto-Kawaramachi station and maybe a 30 minute walk from Kyoto station. Beautiful neighbourhood, open and spacious room with a sink, mini-fridge, nice bathroom and toilet, and there was a washing machine in my room with laundry detergent as well! Was surprised to find a cute vegan cafe barely 2 blocks east, talk about lucky ~

I was a little inconvenienced by the short window for check-in (17h-22h), so if you're unsure what time you'll be arriving, it's better to save yourself by leaving your stuff in a locker at the station until 17h. Not a big deal because the subway station's barely a 10 minute walk away, and there's plenty of shops and stores there to keep you occupied until check-in.

The location was great. Easily able to walk to and from trains, subway, buses etc

We had a family of 6 so we required 2 rooms. I would have preferred these 2 rooms to have been on the same floor as the complex....however this may not have been possible. Each room was set up to sleep 4 persons, but in each room we only had a mixture of odd cutlery. Eg 1 knife, 2forks, 1 plate etc

great location in kyoto. rooms were spacious and clean with good amenities (kettle, washing machine etc). no fuss check-in. the host is really helpful and quick to reply - our washing got locked in the communal dryer room after hours and they saw our message promptly and unlocked the door for us which was a real help. would stay here again for sure.

check-in time quite inconveniently late, and check-out time pretty early too. the beds could do with an upgrade, not too bad but a little loud and hard.