The staff are very kind and friendly. The room was a good size. The location near Nijo station, grocery sores, restaurants, bus line…was excellent!

It clearly is marketing to youth. The design of the rooms felt like a college dorm—-the entire experience (picture of girl on room key sticking her tongue out, giant overstuffed animals in lobby, no closet in room—just hooks on wall, etc.—-all felt geared toward a clientele ranging from 18-24 years old.) That’s fine, but felt kinda weird for us—in our late 60s/early 70s. Also, the wine selections were beyond terrible…..after a few days an open bottle of wine oxidizes. Probably just super cheap wine to begin with, but I tried a couple different reds and they were just awful.

This place was a pleasant surprise - beautiful designed room and very comfortable. The bed was fantastic and the bathroom/shower as well. Nice attention to details. The lobby/bar area are very cozy and nice to sit or work there. I also liked they have a laundry room, which was a great help! And it is very conveniently located next to a major station. Reception desk was helpful and friendly.

I think the breakfast could have somewhat more variety, especially for those staying more days - and it ends at 10am, which I found quite early. The only thing I missed in the bedroom was space to take out my clothes. There were only a few hangars available.

I loved how modern all the facilities were and all the decorations of the hotel! The furniture, wall fixtures, bidet and such were all clean and useful. It was such a cheerful place with a nice bar counter doubling as a check in counter. I loved the lounge too! Very inviting and comfy. The staff was always helpful and even held onto my luggage hours after checkout at my request!

I prefer sleeping on a softer bed but the blankets and pillows were nice and soft. The pictures of my room looked a bit bigger than it was but it was more than enough room to store luggage and such.

Hotel is one block from JR Nijo Station. Staff were friendly and very accommodating. Elderly mom needs a chair with back support. Staff brought the chair to our room within 5 minutes. We asked the front desk staff who looks like a manager to help us make reservation for the highway bus. The lady manager was patient and courteous despite the phone line was busy, and about one hour later she called the ticket office again and was able to reserve our seats. Breakfast buffet selection offers continental breakfast with simple pastries, cereals, yogurt, fresh fruit and salad. Japanese breakfast station has two kinds of soup and rice with optional toppings. You can make your own coffee drinks with the touch screen on the espresso machine. We stayed in universal room with separate bathtub and shower. Room has plenty of hooks for hanging clothes. Highly recommended!

Laundry room has three machines but one was out of service during our stay. Guests forgot to retrieve their clothes after washing/drying so the wait can be frustrating. Hotel should implement a wait list for guests to sign up to use the laundry machines.

Location was good. The room and the gym were nicer and larger than expected. The room was also clean and comfortable.

The attempt to be hip and trendy, especially the sex infused advertising misses the mark. There were more couples and families then there were young twenty somethings.

Breakfast was a good mix of things each day. The staff were approachable and helpful. The gym was small but usable for a quick workout. I particularly liked the price and the modern room that was easy to use as a base for my cousin and I.

It wouldve been nice to have some more traditional Japanese breakfast options but I understand that you need to provide choices that a majority of your customers would enjoy.

Staff were welcoming and very helpful, assisting with calling taxis and dinner reservations. Top level room was comfortable and quiet. Much more spacious than expected.

We’d never been to Kyōto before. The location was convient for train access, but it was about 20-30 minutes from most tourist destinations.

Hip vibe, 24/7 bar in the lobby and across the road from the train station.

It was unfortunate they charged me $12 for 3 teabags when my wife was I’ll.

Some may not like the location but for me it's perfect. It's on a side of a main road, near main JR station, and only a short bus riding distance will bring you to central Kyoto. The room size is bigger than the normal hotel rooms in Japan. Very well designed hotel. The washing machines are super helpful. Staffs are friendly.

Nothing.

The location was fantastic, close to the main sights, we also used the Luup bikes to get around and there was a parking spot for them right outside the hotel.

Absolutely nothing, didn't like that we didn't stay longer