Hotel Keisui is a lovely place to stay in. The check-in process was quite smooth. (if you are coming from Toyama to go through the Kurobe Alps, your luggage can be forwarded from Toyama station to hotel Keisui). The hotel lobby is pretty and has its own shop, vending machines, and a public onsen and a foot spa. The room we booked was the mixed Japanese-Western bedroom with outdoor tub. It was wonderful. There was plenty of space. There was a fridge to keep your drinks and tea and coffee were available. Yukata and slippers are provided. Towels and toiletries are supplied daily. The breakfast is superb! Do not miss it! The outdoor hot tub is amazing. You get to see the river below and the mountain range nearby. The staff are quite friendly and very helpful! My partner left his watch in the public onsen, but they managed to secure it until my partner inquired about it.

Air-conditioning does not have a cooling function. I wish they provided electric fans in the room. Although I slept well on their beds, my partner says the bed was quite firm for him. We wished that the hotel restaurant was more accessible for lunch/dinner. It would be helpful if there was a menu in the lobby that we could read through. The hotel's immediate area didn't have much to offer since it didn't seem to be peak season for onsen-goers (April) so food options are very limited.

The staffs are service oriented, one of them even packed drinks for my daughter who looks tired. The room is spacious, public bath is decent with many skincare products ready to use. The location itself is convenient to travel to Kurobe Alpine route but lack of restaurant to choose from, found one izakaya within walking distance which runs by an old man with decent food and value for money dinner.

Spacious room, well equipped public bath.

The staff were incredibly friendly and helpful, despite not speaking much English. The public Onsens were set in a beautiful setting, well ripped and the foot spa was heavenly!

Some of the public areas smelled faintly of smoke and the onsite restaurants appeared to not be open at dinner time, forcing us to go off property. The breakfast was a very authentic Japanese one and beautifully prepared, but for those looking for any element of a Western breakfast, you will be disappointed.

The staff were exceptional and the meals they provided were very well prepared; it was a small team and they have made us feel very relaxed and welcomed during our stay. The traditional ryokan experience was one of the best we had of Japan. Love the place!

It is a getaway from the city, so unless you drive, you can expect a little inconvenience in getting to the nearest train station. The hotel offers free shuttle services at fixed timings.

A well located, modern and pleasant hotel, Like most hotel rooms in Tokyo is felt and was small. Breakfast was good and the after 5:00pm nibbles and drinks lounge area great to help unwind after a busy day sightseeing. Staff were excellent.

There was very little space available to be able to park the suitcases away, so they intruded into the little space available to move around in the room.

Our room was beautiful - we had a private onsen bath which was wonderful.

Location is a little bit out of the way, there were only two restaurants within walking distance open for dinner when we visited - food was amazing though so very worth it and the secluded part made it very peaceful. I think there might have been a dinner option at the hotel and there's a little store for gifts and snacks at the hotel.

Very traditional style rooms and meals which was great to experience, great view of river from the private onsen on the balcony. Staff were very helpful with rescheduling of accommodation dates due to Typhoon coming and needing to leave earlier

Not many food options close to the property during summer season

I traveled with my family of 16 and we all enjoyed our stay. We had fun wearing the kimonos, using the outdoor foot bath and the public onsen. We also really enjoyed the delicious Japanese breakfast. Our room had it's own private onsen which everyone loved.

This hotel was AMAZING! We LOVED the traditional Japanese room, and the fact that they had a private onsen for rent was the cherry on the sundae. We weren't comfortable using the regular onsen, but the private one was PERFECT. The hotel room itself was spacious, clean, and a fantastic traditional experience. They provided clothing for walking to and from the onsen as well. The staff was so accommodating, and the breakfast was a beautiful traditional Japanese spread. Would 100% recommend!

The only complaint I have is that it was a bit far from the main part of the town with limited food options. They did have a shuttle to the station, but it only runs at one time, and we needed to be there earlier. Oh, and the price was a little high, but the experience was great.

The amenities, the room and the cleanliness are top notch! My family enjoyed the stay in this hotel. Great stop before the Kurobe Alpine tour.

As everyone already mentioned, breakfast was good but it could be better. I rated 9/10 because of this.