Check in was very smooth. Front staff was very friendly and helpful. Explained everything we should know. Besides, amenities such as coffee, sugar, tooth brush etc are close to check in. Before going to the room it's good to pick up what's necessary. Anyway, the staff will kindly show you these as well. By the way, convenient store is just on ground floor. Very convenient 🙂

there was nothing to dislike

Great location. Very clean and tidy. Friendly enough staff. Good facilities.

I asked if someone could change the sheets in my room, in the next 2 or so days. I was just handed sheets, with the expectation to do it myself. Maybe English was an issue? Maybe because I wake up at 11am, and house keeping finishes at 10?

Location is very central to restaurants and nightlife. Simple and good amenities. Spa was OK. Breakfast was great with a wide selection of foods. Convenient store downstairs Airport bus next to hotel , big bonus. Friendly staff.

Nothing

Really nice staff, very helpful despite language problems, quiet room, very central location

TV could have a Chromecast, coin laundry is a bit dated and quite pricy compared to other hotel chains. Bath is very shallow.

Not applicable

I would like to suggest a guide written in English on a piece of paper on how we should park our car. But I still have to thank the uncle for explaining it to us so patiently. Unfortunately, we can’t understand Japanese.

Right in the shopping center and night life area. The staff is nice, comfortable bed. The hotel looks renovated.

The private parking is convenient but it costs an extra fee of ¥1,500 per night/day. Also the coin laundry is a bit expensive for being an hotel service.

This is a contemporary hotel in a great location in Miyazaki. Car parking was easy. The rooms are generously sized and well laid out. Staff are friendly and helpful. Easy access to complimentary extras for the room. We would definitely come back.

The bed could be a little larger considering room size, but it’s the same size as other hotels of the same grade.

I had an issue with my room hearing the laundry machine from below but they were able to change my room quickly.

The new room had a big stain on the floor but no real issues.

There is a desk for me to work during the nights. The onsen is not bad too.

The overall cleanliness is okay but have room for improvement.

The hotel is a great location and the staff couldn’t do more to be helpful, they were brilliant.

The bathroom was very small.