Erenoa is a clean hotel, and it has an onsen, which I was too tired to use, but was part of why I booked it. The staff member I interacted with was friendly and nice. We used the coin laundry washer/dryer, and loved that they allowed you to set lock codes to protect your clothes from being taken. However, the coin laundry and possibly the onsen on the 9th floor made the 9th floor humid, which some people may not like if they are on that floor. We also loved our private bathroom in our room.

The room is really, really small. Both my spouse and I were staying there, and it was difficult to just move around the double bed. However, there was room on the desk to squeeze two large suitcases, but more than that and I think you might end up storing stuff in the bathroom. Also, as I mentioned, if you are on the 9th floor, you may have to deal with the coin laundry sounds, humidity, and noise from people going to the onsen.

Easy to use self check-in machine. The staff are nice. Clean and neat. There are washing machines and dryers at very reasonable price - 400yen for a wash detergent and fabric softener inclusive, drying 100yen per 30 mins and we spent 300 yen on that. Fast and safe lift. A large selection of free amenities at the lobby, and free tea and coffee from the machine at certain time of the day. The lobby is stylish and relaxing.

The room is small but we had no issues with it at all.

The breakfast was amazing -- for an American, a good mix of familiar foods and new foods. I loved the eggs, meatballs, yogurt, and I especially loved the french toast. It was the best I have ever tasted.

I don't think there was anything I didn't like. Everything was easy to access, the hotel was easy to navigate. The check-in process was easy, and I felt really safe in my room. I felt comfortable and safe leaving my belongings in the hotel during the day.

Room was lovely and hotel had all the basic essentials you need. Laundry room even has locks on each machine to protect your things. Self-service check-in is very good however you have to get a keycard to do so from front desk. Bathroom is strangely bigger than the room itself.

Area the hotel is in is lovely and central however there's a lot guys on the road outside trying to get you to come into various bars, so it makes for an uncomfortable walk back. Under beds aren't checked, found someone's glasses under the bed.

everything was good - the check in - the breakfast buffet place - the sento

the sento time… for women it’s 17:00~20:00 only it’s not possible to go at the sento after 20:00. but when we come back late it’s not possible to enjoy it. my advise at the hotel is mix the hours with the men time

The location is perfect if you want to discover Nagoya, especially by night. Not far from the castle and overall a good place to stay, quiet and comfy. I recommend it!

the hotel was very clean and the staff really welcoming.

the hotel is situated closed to the Nagoya tower and I think easily accessible so it is great in a way but in reality, it is surrounded by girls’ bars and these kind of night life places that makes the sense place looks a little bit creepy at night.

accessible everywhere staff are superb. they are really nice easy check in and check out

there’s no coffee inclusive

the location is within the city

the additional charges of 1,100 yen per 30mins overstay

nice location , nice staff comfortable near izakaya