Very modern design, lovely spacious room with wonderful quality bedding, views were stunning, breakfast had lots of variety and pools were wonderfully designed and clean. Loved the eco cleaning approach which was very well thought through. Facilities including pool and laundry were exceptional.

We had to wait a long time for breakfast buffet, the food in hotel was quite expensive. Outdoor pool was much too cold to enjoy. Robes and shoes in room were a nice touch but all much too small. Food options outside the hotel were limited with not much variety and nothing for vegetarians, though we did find one little independent place which was fab.

Great resort and facilities, lovely beach and pool area. Staff very helpful and friendly. Rooms are a very good size and great views off a large balcony. Breakfast had great variety and some excellent restaurants just outside the resort which are worth visiting for dinner. Central location between Naha and the expo park as well. Some other great beaches as well close by Manza and Moon beach as two examples. Great to have the laundry rooms, we had been travelling for 2 weeks prior and we loved to be able to wash our clothes.

1. For the price you pay, it is unbelievable you need to still pay extra for the gym and indoor pool. You also need to pay for the beach chairs too at least for the first day. there are free sunbeds at the pool but also some you need to pay for at the main pool. 2. If you have older kids like we do 10 and 13, the pool rules are too strict in that they are not allowed in the main pool or wave pool without adult supervision even though they are not deeper than 1.25m in the main pool and 1.4m in the wave pool. I think great for little kids or kids 14 and over, for that middle age way too rules based and restrictive for no real reason I can think of.

Beautiful location with access to Tiger beach and many restaurants around. Room is big and clean with sea view, breakfast can satisfy everyone and it changes a bit day to day. The swimming pool outside makes this resort perfect for families with small kids

The AC in the room is noisy and ruins the atmosphere. And, while it is a resort, it feels like a hotel: indoor pool, spa, beach recliners and so on have to be paid separately, that is a bit in contrast with the high cost of the room. We would have loved the possibility of an all-in package with drinks and maybe 1 dinner/spa session.

Beautiful sea view room with exceptional staff services, clean huge room, amenities & many facilities. A family-friendly hotel provide free pyjamas, slippers & beach bag too. Love their international buffet bfast spread & Japanese bfast at another Jap restaurant offering different menu upon request (they serve same menu daily unless upon request if you are returning for the 2nd day). There is a coin laundry room, indoor & outdoor swimming pool, gym, indoor onsen, a lamp museum at 5th floor as well as a chapel

Charging for the use of gym & indoor swimming pool & late opening hours at 8am.

The room was fantastic with a beautiful view of the ocean. The room was a great size and was very clean. The hotel itself is also very clean and modern. The restaurants in the hotel were all excellent and the staff was very friendly and helpful. Overall, a wonderful hotel.

This is not something in the hotel's control, but the lack of transit infrastructure on Okinawa means that it can take quite a while to get to tourist attractions from the hotel. It takes a little more than an hour to get to the Churaumi Aquarium via car/taxi for example. The hotel is near a bus stop and you can use buses to travel to some tourist sites but be aware that getting places by bus often takes even longer than using a taxi/driving.

Nice room with a sea view. Nice pool area, hotel has its own beach (with net to protect from jelly fish). They arrange nice snorkeling trips (for a fee). Some restaurants and a Family Mart nearby in Onna area.

Hotel restaurants were expensive, we did not eat there. Also location maybe distant from e.g. American Village, where you would have more to do. This hotel is sure nice when the weather is good and you can just enjoy at the pool or at the beach, but when it is a rainy season and weather is bad, this is far from the places where you would have bad weather activities.

The private beach and swimming pool are really good here, there's not that much people using it between 12-3p.m., so me and my boyfriend can stay there for a long time without disturbing. Gym and locker room are very clean. The view of the balcony is really nice, okinawa's sea color is gorgeous when the sun came out. It's really comfortable to get some food from convenience store and enjoy them at the balcony. The buffet breakfast is yummy, they served some okinawa's special food there. I lived there for 2 nights and they have changed the menu at the second day for a little bit, that make the breakfast not boring. Out of the hotel is a street with many restaurants, so we didn't have lunch nor dinner in the hotel. Foods on the street are also very good, and it's easy to get there. Staff at the counter helped us a lot with the bus information, they all got well trained and tried hard to communicated with us in English, everyone is so nice there. We can keep using the pool and beach after we check out until 12 p.m., we enjoyed a lot in this whole trip :)

The room is a little bit small compared to all other facilities in the hotel, but it's well equipped.

I loved the private netted Tiger beach with deck chairs and relaxing music. The heated indoor pool was great and the heated small outdoor infinity pool was so quaint and peaceful. I loved that they had a gym with lockers. I loved that there was coin laundry and free parking with a buggy to your vehicle / the staff remove your luggage for you and deliver it to your room. The staff were super helpful and friendly. It was an easy walk to many restaurants on the Main Street and I felt super safe walking alone at night. The bed was so comfortable, aircon great and the big bath was excellent!! The views from the balcony were insane and sunset from the beach, wow! Cannot fault this hotel. Hands down the best value for money in Onna!

The 40min wait for the buffet breakfast and the ticketing system that I couldn’t download on my phone. I also didn’t realise that you had to have coupons to access the gym, indoor pool and deck chair hire. I thought they would’ve been included in the room rate. I thankfully had access to these facilities when I first stayed at the hotel but I returned for an extra night and it wasn’t included in the room rate. I had a room upgrade so was happy with that!

outstanding service in a superior hotel located directly on the beach

no possibility to swim / snorchle directly nearby the hotel due to excessive security guidances - for an European hard to understand the Japanese approach of 'super safety' snorchle trips organized by boat, but unfortunately you have to expect very strict rules / to queue up with some Japanese and Chinese colleagues who tend to shy away from water - no individuality possible / as an European hard to understand

This is by far the best hotel stay we had in Okinawa. The hotel service and facilities are excellent and we felt like we were being treated like VIPs during our stay at the hotel. The staff will greet you when they see you. They seem to put themselves in the customer's shoes when serving us which was really exceptional. The hotel room has an excellent unblock sea view and we liked our room very much. The breakfast and buffet spread was really good and delicious. There are Izakaya restaurants along the streets outside the hotel that you can explore as well.

We found out from our friend staying in a similar room that came with bath salt near the bath tub. Ours didn't have it, so we requested fot it. The following day, the staff didn't replenish the bath salt for us... So this is the only point to take note of from the overall experience staying at the hotel.