Lovely rooms and pool (albeit the time of year we were there it was a little cold). It was easy to access from the airport by bus and was in walking distance from the main streets. Although they don’t have a spa you can get in room treatments which were very good. Breakfast was really nice.

Nothing.

Enjoyed the central location. Breakfast buffet was fabulous with many choices and variety each day. The staff was extremely helpful and friendly. Great rooftop bar!

Carpets could be freshened up.

The location was great. 5 mins from all the main action. The rooms were huge and equipped with so many amenities like robes, pyjamas, skincare kits. They did a really nice evening service leaving you chocolates and a little card with the next day's forecast which was a lovely touch. The executive lounge was worth paying for, we got breakfast every day which was plentiful and included happy hour free drinks in the evening time. You can also book massage services at an extra cost where the therapists come to your room which was nice. The room had a lovely view of the city. The bellboys are great and always really helpful upon arrival and departure, and always helped us hail a cab when we needed one.

We asked the concierge to help us a few times for example we wanted to book an island excursion, but they didn't really have any suggestions for us and were confused at our request. They gave us a taxi number to arrange something ourselves. Also, the laundry facilities are impossible to use and the rooms with laundry in are unbearably hot. We had to go to 6 different floors to try and find a free washing machine, and we had to call down to main reception twice to ask for people to come up and help us. Lastly, the pool has very few places to relax and the beds have no cushions despite there being cushions in the photos. It made the big round loungers really uncomfortable to lie on so we didn't spend any time at the pool.

Best hotel in our two stay in Japan. Top end hotel for a great price. The staff were very attentive and really made you welcome. Room was a good size and very comfortable. Breakfast was amazing! Great jacuzzi and terrace swimming pool. Kids loved it! Location spot on - easy from the airport and fun area.

Not a criticism of the hotel but more a travel tip - you need a car on this island. Public transport is not good. Don't forget your international driving licence like us! Need to apply before you leave your place of residence.

nice location, nice swimming pool, breakfast

breakfast is almost same everyday

Location ‘s superb. Service and hospitality were fantastic. The staffs were very helpful and polite. We went there during Typhoon , the staffs tried their best to accommodate all guests. I was very impressed! One of the reception desk were outstanding ( Sorry I should have asked his name.)

There is only one restaurant for dinning and not many selection for room service.

Breakfast is the best part of our stay, plenty of flavors and choice can eat. Room is not big but still enough for us. Location is really great, only 5 mins walk to Kokusai-dori and find foods or shopping. Pool is also good with a hot tub beside. My kids have very good time during this stay.

Parking tower is busy, need to wait 5~10 mins to park or take the car and need extra charge.

Everything was clean. Staff were very friendly. The location was convenient, close to bus stops and within walking distance to the shops and restaurants. The room was a bit small for three people but it’s typical for a Japanese hotel.

The gym should close at 20:00 but not sure why it was locked at 19:20.

Very good location. Room was quite small but comfortable, clean with good view over the city Parking possibility right across

Lifts were slow Cleaners didn’t come back if you missed the first round Bathroom didn’t offer hooks to hang bath towels

Once we arrived we were greeted by welcoming staff who spoke good English. They were professional and efficient. During breakfast time, the table was ready with kids utensils once we arrived. They seated all families with little ones at the same corner so that we won’t disturb others. The breakfast was super delicious with great varieties and lots of local delicacies.

Everything was great.