Very convenient to the train station, restaurants, buses, Don Quixote but quiet to sleep. New hotel. Predominantly businessmen but more families and couples on the weekend. I felt very safe as a lone female with kids. Decent breakfast selection, great range of tea, staff keep the breakfast lounge very clean and replenished. Our double queen room was very comfortable.

booking.com said the room was suitable for 2 adults and a 10 year old, but as soon as we opened the door we knew that would be impossible so I was forced to pay for an on the spot upgrade. If I’d known that in front, I could’ve got a better price for a larger room. It was very distressing; the staff were very kind and the larger room very comfortable but I could have done without that after a long day travelling -and the subsequent unexpected hit to my travel budget.

The location was excellent.

The staff needs to be friendlier to foreign guests.

Nice warm welcoming from staff at the lobby. Very accommodating to my 7 month old baby's needs. The room was very spacious (biggest in my stay in Japan).had lots of luggage space and closet space. Had free breakfast which was great. Offered baby high chair as soon as we walked in. Super close to Sendai station which we used a lot to travel around. Lots of shopping stores and food options nearby. Great location for sure!

Nothing to fault.

Staff has been super friendly and helpful. i.e. upon question on laundry they have arranged for us a room at laundry floor to make things easier for us! Great to have access to free soft and hot drinks (and ice-cream) near reception. This space also served as lounge to sit/relax, meet with others. Very clean room. Proximity to railway station as well as shopping area.

Choice for breakfast was very limited.

Homemade bakery for breakfast is delicious. Very impressive with free drink corner until 11 pm. It's the good time to relax after long day traveling.

Disappointed that the twin bed room could not booked.

Great location, was very clean and was able to leave my bags there before check in and when we went back to check in the staff had taken all of our bags to our room.

The hotel is close to the train station and with walking distance. The staff was very helpful and friendly. The facilities are great. Room was clean.

Very little choices of breakfast.

very near to subway station. plenty of restaurants n shopping nearby. hotel provide complimentary drinks and ice cream at their cafeteria all day! nice breakfast. loved our stay.

Nice location and service, the lady at reception kindly managed to alter our room to a non-smoking one despite that I booked a room allowing smoking by mistake.

Nope

Overall the hotel was perfect for us. Room was spacious enough. Staffs was very polite and efficient. Simple breakfast but I love the soup presented.