The hotel is located within a walking distance from Sendai station and the shopping street is just a stone throw away so it is very convenient. The staff speaks good English which is a surprise and a bonus since it is a traditional Japanese hotel. The room is a bit small but not a problem. It has a big window allowing the sunlight in. The breakfast buffet is the best and worth every penny. It serves high-quality food and very tasty too. The best part of the hotel is the onsen on the top floor. It is perfect for relaxation after a long day.

The pillows are hard and small. I understand that it is Japanese style. It would have been more comfortable if the pillows are softer though.

Very nice rooms and staff, great breakfast spread.

Onsen strictly forbids tattoos!

Location was excellent; right outside the Hirose-dori station. In addition, it was a mere 2-3 minute walk from the Hirose-dori Shopping Street, with any kind of food, shopping, games you could imagine. Rooms were decently large for a Japanese hotel, and the hotel was extremely clean. Onsen was amazing, and never too crowded, as you can see the occupancy from the TV screen. I especially loved the free nightly Yonaki-soba!

We LOVED the exceptional level of cleanliness at this hotel! From the luggage wheel cleaning and shoe lockers at check-in, to the detailed cleanliness of our room and bathroom, we were very impressed. We also loved all the incredible amenities - nightly free ramen, beautiful onsen facility, free popsicles at the onsen, and the coffee/tea and microwave facilities. We will be looking for more premier Dormy accommodations.

Loved staying here!!! The staff were very friendly, they let us leave our luggage before check in and after check out. There were washing machines free of charge in a room connected to the bath area. As well as a coin dryer in there too. There were free ice creams/ice blocks after evening onsen and free probiotics drinks after morning onsen. Staff were very professional, our room was clean and spacious. The onsens were fantastic, very well maintained. There was a sauna, a cold bath, an indoor and outdoor bath. Lots of amenities in the lobby as well as in the bathing areas. We had breakfast while we stayed here and it was great. Really appreciated the fact that most things were in little containers/plates. Loved staying here, really recommend it.

I think it would be nice if there were English signs on the drink machines in the restaurant area

I loved this place. It is new and super clean. You take off your shoes at the front lobby and put them in a locker. The room was small, but comfortable and included items such as baskets to take to the onsen with towels, a toothbrush, instant drink mixes, etc. The onsen is again small, but very functional. We enjoyed breakfast as well. everything we ate was good. I would definitely recommend this hotel!

Nothing.

I wasn't sure what to expect when I booked this hotel, and this hotel really did exceed my expectations. This hotel is incredibly clean and tidy, beautifully designed, with tatami floors throughout. My room was very comfortable, small but very cosy and quiet. The public baths were exceptional, both indoor and outdoor, again spotlessly clean. Highly recommend for a short stay.

It was perfect.

Five minutes from the station with fantastic, helpful and polite staff helped me with anything I was unsure of in a Japanese style hotel. Beautiful onsen facilities, quiet and tranquil when I visited it. Great Japanese-style breakfast breakfast. You can travel light as there is everything you need and super easy laundry facilities. Sendai is a great city to visit with Mount Zao / local onsen and Matsushima etc all within easy reach for great days out. A very relaxing stay.

Nothing!

The hotel was really great for the price. Everything is traditional Japanese; tatami everywhere and you take your shoes off right at the entrance rather than walking to your room with them. Onsen is not tattoo-friendly so I did not use, but I went to Yamagata one day to use the hot spring there instead. Breakfast was terrific, with many small plates to try lots of the food of Sendai. The staff was extremely helpful, and gave me suggestions for where to eat harakomeshi.

The room was spotless, so it was really clean. The natural Hot Spring and also the sauna both were a dream and fortunately it was never completely full, after a long walk through the Sendai Region it was quite a relieve and in the evening (in a specific timeframe) you can even enjoy a free ramen :) And also, the staff was really friendly and helped if you needed something or had a Question and a advantage is also the location, cause it's not far from the train station :D