Loved the atmosphere. The location is really close to the trainstation and quite easy to find. The staff is very helpful and I'm pretty sure use magic to get it all done. Food was great, amenities awesome, room was nice and clean. The fact that they give you tiny gifts is downright cute! It really is a super hotel.

I honestly can't think of anything... Maybe the thin walls? Oh, and 1 wall had some sort of splatter (1), I made sure to stay away from that...

We enjoyed the evening drinks/cocktails for guests. It's such a welcome after a long day of sightseeing & walkabout. Breakfast was more than adequate. Housekeeping was excellent. Entire staff was both pleasant & accommodating. Room & toilet amenities were more than adequate. Location is fantastic. Close to subway and walking distance to shopping, eateries, Aobadori Avenue etc. Will stay here again.

Pillows....one isn't enough. Rooms are small but we managed it.

Good central location, heaps of free amenities, services and facilities such as nice buffet breakfast (with many food and beverage options), free cocktail happy hour, on-site onsen and ability to choose your pillow. The staff were very helpful. The room we stayed in was on the smaller side but it was fine, and very clean and comfortable. We were very happy with our stay, and we would definitely consider staying with Super Hotel in the future.

The hotel is at the main road and it is an easy 10 mnts walk from sendai station. We need to get our own amenities when check in and you can take soaps lotions and also bath salt as much as you want. The breakfast is a self service buffet, meaning you need to clean up after eating. I love the bakery!

The room is small and there is no view from the window since the hotel building is surrounded by taller buildings

The onsen was v good. Room was good and comfy as well. The hotel also has washing machine which was free and dryer which costs a bit. The buffet breakfast was very delicious, and it included a plate with 6 indents for you to better portion your food and not overeat. Guidemaps at the hotel was very useful. And all the staff were exceedingly polite and greet you every time you meet them.

The onsen could only accommodate 5 people at a time as it was quite small.

like that there is onsen in a city hotel. superb location, very convenient and near to train station. staff are all very friendly. it is also very nice to have a selection of beauty necessities to try and interesting to be able to choose the type of pillows too!

none!

Very friendly staff with nice amenities (shared baths, happy hour cocktails, beauty products and pillow menu). All with eco friendly approach and it was also a good location (quiet!)

The bathroom and floor space was slightly too small but fine for what we needed. We just piled our suitcases onto the couch area.

hot spa, spa toiletries, drinking water was good. Great location.

breakfast was little off for vegetarian people. Rooms are little tight with no wardrobe.

- clean and spacious room - breakfast is superb and amazing (nicest breakfast I had try in all the hotels) - free onsen for guests in the hotel - free happy hour session for guest every evening - provided coin laundry (separate machine for ladies) - able to select your own pillow and amenities

no, everything is good

Perfect location, exceptionally good everyday service, and hotspot! Also, many trivial things like free facial masks and creams, extra pillows, etc

The room and bathroom is really-really tiny although with such good service and price it is ok.