The staff were friendly and helpful. The location was good, a short walk uphill was a good warmup before hitting the slopes. They also had a shuttle bus up to the gondola station. The breakfast was nice. Good view of the mountain from the uphill side rooms.

The dinner was poor and overpriced. The vending machines didn’t have hot coffee. It was a shame the breakfast wasn’t free. They had free coffee to make in the room. I finished my room supply so I grabbed more milk powder, coffee and sugar ready for the next day. They cleaned our room and I went to make my morning coffee and the cleaners had taken my milk powder so I drank black coffee that day alas. No big issue but it’s a review.

Very friendly and helpful staff. Excellent location a short walk to the gondola. Enjoyed an evening onsen after a day on the slopes. The ski locker room was very handy with large secure lockers big enough for two snowboards and two sets of boots, helmets etc.

Great location. 10+min walk to/from the quad chair if you miss the shuttle. (shuttle goes to the gondola station.) 5 min walk to the Kisen stop for the evening shuttle. 10 min to lawson. 2 min from the main street to get to the (limited number of ) restaurants in kitanomine Ticks all the boxes for a ski trip for me - Onsen to recover after a day of skiing, ski lockers/rack room is outside the hotel but the shuttle picks you up/drops you off directly outside the ski locker room, (its a <1min walk back to the the hotel rooms anyway)

wifi connection was patchy

The hotel is located about a 10 min walk downhill of the Kintanomine Gondola station. Reception staff and cleaning staff were friendly. The staff at the ski locker/rental area was the worst. I had only asked where i can wax my board, and i was replied to as if i have cursed his entire family. The ski locker is located outside of the building, and it depends on your luck if you manage to get a locker. Breakfast is not provided, and the Lawsons (the only convi shop that I am aware off) is about a 10 mins walk downhill of the hotel. The communal shower and hot pools were sufficient and I used it everyday. The toilet in the room was sufficient as well. I wish there was a better way to position the window opening so that i can let some air in without freezing. It either stays shut, or entirely open. This is also a drop off for the Hokkaido Resort Liner if that matters to you. I would likely stay here again.

Temperature control for the room ie the windows, it would be nice to have more options as to how much i want the windows open so that i can let some cold air in to the room.

Stayed here for 7 nights. There was a mink Sake bar during the new year period which was a nice touch. New year fireworks by Prince Hotel was also visible from the carpark. You can book a free transport to and from Kitanomine Gondola Station and Prince Hotel at set timings. The public bath was sufficient for me, and great after a long day of riding.

The management could consider in providing transport for arrival/checkout to Kitanomine station as most buses pick up from that area. One has to walk up a gradient to get to the bus stop currently. Ski lockers may be limited, so try to get one when you check in. Otherwise, you will have to leave your board/ski on the racks. There is also no waxing station in the ski locker, so you will not be able to wax your own board/skis. The ski locker is out of the hotel, so try to bring a pair of sneakers for more ease - of you can do what I did by wearing the room slippers. But note that the path is slippery, and the walk there will increase your heart rate.

Location to the resort was very good. Staff were helpful and there’s a cool fireplace where everyone drinks and hangs out. Onsite onsen was good. The drying room had a locker system which was interesting

Bathrooms were very small. Wifi in the rooms was very limited. The wifi worked better in the lobby.

3rd year we have stayed at Edel Warme as it is conveniently located and easy. Courtesy bus to and from ski terminal (although easy walk), Foyer is spacious and has fire at night, onsen, western beds, great views of the slopes

very small bathroom and air conditioning drys out the room at night

Great location, lovely helpful staff. The ski bus runs frequently. Comfortable beds, plenty of wardrobe space and a decent size bar fridge. Great onsen!

There are no washing machines for guest use. No microwave for guest use. The rooms are comfortable but dated. Tiny bathroom.

Large rooms and a welcoming lounge area, take out cafe just a minute away on the grounds and only 5 minutes walk to the ski slopes. Staff kept our luggage and let us use the hotel parking while we skied prior to check in.

I was traveling alone with 3 kids but no luggage trolleys were offered and there wasn’t any assistance with bags.

Great lobby, cozy atmosphere. Great location, too bad the kitanomine station wasn't open during my stay, it would have been even better. Staff were attentive and tried their best to communicate.

The toilet seat was cold.