Our 3rd time. Breakfast buffet is outstanding, also the onsen and drinks / snacks after skiing. Very relaxed place and family friendly with a great play area for kids and a quiet lounge for adults. Location is perfect.

Would be nice to have at least one decent streaming service on the TV because Japanese free to air TV isn't much good. But every Japanese hotel I've stayed in has been the same. Can't understand why. It's such an obvious value-add. Bringing a USB-C to HDMI cable next time :)

Directly opposite the lift, social lounge with drinks and snacks provided daily. Small shop with additional drinks and snacks available. Buffet Breakfast was spectacular. This hotel had everything we could have wanted. Discounted lift passes and good ski hire equipment in the lobby. Although it was very family focused with a kids club area, we didn't hear a sound whilst in our room and never noisy with kids (wouldn't have minded if it was we love kids but ours are all grown up).

First impressions was a little dated but as we got comfortable it had all the conveniences.

An excellent hotel for family. Rooms are slightly bigger than average Japanese hotel size but a bit dated. Between 4pm and 8pm, there are sweet treats and small bites if one is famished. Good for people to chill after skiing for the day. Loved grilling the marshmallows over charcoals. Good hotel for young kids as it has a huge play area. Adults and teenager can indulge with board games. Feels homely. Buffet dinner is good value as it includes beer/wine / hard liquor. Great breakfast spread ! Hotel is very close to ski slopes. However, skiing is only available from last week of Dec onwards. Loads of parking available at the hotel. Hotel staff is extremely helpful (speaks a little English)

The beds could be more comfortable. The onsen water temperature seems mildly warm - (39.5 C / 41 C). Despite the wide food options for breakfast , sliced bread was not available

The property itself is pretty dated and in need of some refreshment. Inevitably the walls and windows would be dirty/stained. But the sheets/towel were clean so it was acceptable. We went during autumn so it was not crowded with plenty of parking spaces. We were also happy with the facilities, and generosity of the hotel. There were various snacks/drinks provided throughout the day, (even a dessert bar), and various provisions for our stay. Its also convenient that they had a sizable playground, remote working cubicles, library for quiet reading, not to mention the relaxing hotsprings. Would recommend overall for families with kids, its convenient and comfortable. :)

Needs at least new wallpapers - saw some booger on the wall next to my bed among other natural stains.

It's very family-oriented. Lots of facilities, activities, amenities that cater to families. Decently comfortable hotel. Manager is a fatherly figure who goes around ensuring that the guests are comfortable and happy. Onsen is decent size. Nice poetry written on the walls. Dreamy feeling when you see snowflakes falling while you soak in the hot water. Free drinks all day, it's fantastic! Lots of free food. You can easily get a sugar high.

Food was the same everyday. And I mean, Every. Single. Day. Like seriously, have some variation. I'm sure the staff are bored of seeing the same thing everyday. Ski locker was outside the hotel, not exactly the warmest way to prep for skiing. Most staff were really friendly and helpful. Only one staff, a big size chef who looked quite young, was permanently sour or stone faced and surly most of the time. Like seriously, if you're not happy to be in the service industry, then maybe it's time to change jobs! Pillows were too soft! They had pillow options, but the buckwheat pillow was too thin, and other support pillows were too hard. The standard room pillow just melted into the bed. Not great at all. Probably one of the worst pillows I've had so far.

Loved the proximity to the ski slopes. Enjoyed the free snacks and drinks. Onset was great and the breakfast buffet amazing! Also loved the library area with the cool jazz.

We had a bit of an issue working out how the lights worked in the bedroom! Closer to the convenience stores would have been good, but the trade off was being so close to the slopes and right by the bus stop!

The best hotel I’ve ever been privileged enough to stay and it only gets more breathtaking when you walk in the hotel. Cozy rooms and high quality service. Lovely hotel with a wonderful restaurant. Very friendly staff. Hotel is full of great art. Just a charming place. The price I paid was absolutely worth it! Very beautiful Onsen & So Relaxing. The staff was really kind and willing to attend any request.Alongside thoughtful amenities and general comfort, an efficient staff that excels at personal attention is a must-have for all hotels.

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Love the library area! The buffet desserts and breakfast have good varieties. This hotel suits travellers with young children. There’s a snack bar with free snacks (some cute looking snacks) and free drinks between certain time. I like the matcha drink best! My daughter loves the charcoal grill where you can toast the marshmallows.

The onsen compare to other places I’ve been to was not as good but it’s ok and got most things we need. There was no cold plunge pool.

Fantastic location near the ski lifts, extremely helpful staff and many extras such as afternoon tea, drinks, snacks and a wonderful onsen.

The is the best hotel i stayed in Hokkaido. Its kids friendly hotel where a lots of free amities , free dessert bar, children playground, etc were given. Although the room is a bit small, but its ok . We all enjoyed the stay . The bed is comfort and the view is very nice from our room. I would like to recommend to those with kids .

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