Being practically at the door step of Shizuoka Station and the department store Pache, as well as many restaurants/eateries, we really couldn't have asked for a better location. The room was spacious and the buffet breakfast was a good spread; the croissants were excellent.

If I can make a suggestion: set up a laundry room with a few washing machines and dryers. That will go down well with your guests.

This is right beside Shizuoka station so it is easy to go around. I always stay here on business but Shizuoka has become a great place to go for leisurely visits as well. I have seen a lot of changes with the people, there are more young people now so there are more things to do for people my age.

There isn't really anything not to like at Associa. It is a great location and there are a lot of restaurants, cafes, shops, and multiple options fro transportation just right out of your doorstep. I've probably spent a total of 30 days all in all at this hotel and it is still my first option when I visit Shizuoka.

The location next to the station was perfect and close to shops and restaurants which we appreciated as it was a quick stopover on the way to another location. We did not know that Shizuoka was such an interesting place and we look forward to returning to this hotel where we spent a really pleasant one night. The room was spotless and the staff kind. The breakfast buffet was excellent! Thank you

Hotel is right next to the train station and there is a Toyota Rental agency in the same building Rooms are spacious and very clean We were able to check in 2 hours before the official check in time without any problem. When we arrived at the hotel they checked us in immediately Staff is very helpful and friendly For parking, there is a garage next to the hotel. There is an entrance to the garage especially for hotel guests. I did not know this and used the wrong entrance. This was not a problem, they still gave me the special rate for guests

nothing

Everything except the remnant tobacco smell from yesteryears and which I’m sensitive to. It’s an old world 4 stars hotel which is very well maintained. The location is unbeatable. Next to train station, the airport bus is in front of the entrance. I get a view of Mt Fuji from my room. Staff service is excellent and on par with a 4 star hotel.

The tobacco/cigarette smell left over from yesteryears. It’s almost impossible to remove this unless the walls and carpets are overhauled. Unfortunately I have a very keen sense of smell

1. Close to transportion. 2. Interior of hotel is very nice & classy. 3. Room amenities were of good quality & the mirror near the window was a perfect spot for ladies who does makeup. It was the only hotel in the years I have stayed in hotels that has that. The only dissatisfaction was when I asked the front office lady who checked us out to be allowed to keep 1 key card as souvenir because I keep those I have good impression but she said cannot. so it was a pity

Please see above.

The hotel was very clean,. The staff spoke to me in Japanese when I spoke in Japanese and used English words only when I was struggling with some vocabulary.

Nothing really. But if I'm forced to answer: the area between the hotel and the station smells a bit burnt diesel because of traffic (but I like that there are many bus options). One of the lights of the room looked like it was pushed far too deep inside the ceiling as it should have.

I don't even know how many times I've stayed at this hotel, probably 10 different times already. Associa is the best location when you plan to use the Shizuoka often. Hotel is kept very well and the price is not so bad as well. There are a lot of walkable locations and that is always a plus. I will definitely stay here again in a few months.

The rooms are quite small especially if you have many luggages. But aside from that I can't think of anything negative to be honest, this is a great hotel.

The hotel is really conveniently located. The room was great. I am a traveling writer and both the bed and the office were great. Highly recommended.

The only issue was the communication with the front desk staff. I don’t speak japanese and they don’t speak english. But the use of google translate made everything possible and smooth.

This is a fabulous hotel in a great location. I think I have stayed here eight times over the years and it never disappoints. At Shizuoka station with all its facilities (JR East and Shinkansen) close to shops, restaurants and buses. We had a small issue during our stay that was dealt with promptly and very politely. Highly recommended.

The rooms facing the railway have double windows for soundproofing, which is highly effective, but this also makes them retain the heat on sunny days.