This is one good choice hotel in UENO. The hotel gave me a good travel experience. Well located where you can easily access JR or subway. Most of the receptionists have a good service mind. They can answer your questions and let you know clearly any doubts you may have. The rooms are tidy and suitable for your busy tour schedule. Just in case you want to sleep and put away your shopping bags.

Some receptionist made me confused about laundry room and she treat me same as a non customer.

After exploring Tokyo for the day relaxing and having good sleep is a must. The beds are very comfortable and location is in quiet area so you will not be disturb on your sleep. We stayed in 2 Double rooms last April Sakura season. The type of amenities, shampoo, conditioner are good quality. Receptionists are fluent in English, they give warm welcome and are reliable and helpful about going to Mt. Fuji and exploring Tokyo as first time tourists in Japan. Inaricho is the nearest station in Ginza line and Ueno station is 10mins. walk from the hotel.

The appliances inside the room are old such as the microwave and refrigerator. Need bigger trash bin inside the room.

Room is big! Very near to various restaurants and convenience stores such as Sukiya, Mcdonalds, Yoshinoya, Lawson, 711 and a 24hr grocery 2 blocks away. Near Ameyoko market. Few steps away from Inaricho subway station, Hibiya and Ginza line. There is free coffee, tea, toiletries, and towels.

Just a bit far from Ueno JR station and Keisei Skyliner but manageable since its nice to walk around the clean and quiet neighborhood.

Nice staff, great location near supermarket and convini about 10 mins walk to Ameyoko market. Near ginza line station. Can see skytree from the hotel. Room is clean and equipped with air purifier. Amenities provided at the lobby. We went out of town for 5 days and they keep the luggages for us. Highly recommended. This hotel is very value for money.

Bathroom a bit old and some smell from the water pipe.

It was between 2 train stations- Inaricho subway and Ueno Station for JR, Skyliner and Subway. Quiet environment with a supermarket and restaurants nearby. The room was clean and of reasonable size. Good quality amenities were available at the reception.

I wish it was a bit closer to Ueno Station. I didn’t like that housekeeping was available only after every third night.

The staff was friendly and we communicated well. The room was easy to find and the elevators worked well. Every time we came in we were greeted. The shower had great shampoo and soap which was a pleasant surprise.

I booked the last min, like the same day, so the price makes sense in my case. I would've liked a lower price because it was the last available room so I helped them get fully booked but it still makes sense. Other than that everything is good about the hotel.

the staff are accommodating, the room is clean and it’s near the station. there are also convenience store nearby so it is easy to buy something you need or to eat. not bad for a 1st timer staycation. a good view of tokyo skytree is a bonus.

the toilet is a little small and the bidet is not working properly i hope they can do something about that.

The location is great residential area, near Inaricho station, still in walking distance from shopping district Ueno. Convenient stores nearby. Room size is a bit bigger than other hotels. Nice, polite and helpful staff

The property is quite old but everything functions well.

I originally booked for 15 nights, but due to changes of Japanese government policy, I had to change several times, but the staff at the Hotel was very efficient to change my reservation each time. As I had to work, the internet was very important and I had no problem with the internet. The staff was the best part. The location was very good, several convenient stores nearby and the JR station is 5 min. walk. The room is clean enough, I am not picky.

The first room I had was a little dark, and as I was going to stay there for 9 nights, I requested to change to a room with more sun light, and the staff was very quick to change my room.

Great location and great size for the price. Comfortable rooms.

The carpet could use an update and the large closet by the entrance should have some extra shelves in it. Opening up the stairs in the morning would be good to avoid the busy elevator.