The location is spectacular, right in the heart of downtown Amman. Plenty of alternatives to eat, drink tea and smoke shisha. The Wifi is good enough and the rooms are comfortable. Excellent value for money.

We paid for the hotel online before arriving, however, the person at the front desk said he didn't receive the money and took cash from us and refused to give it back, despite showing him the proof that we paid over the app, and email. He mentioned that we should fix it directly with booking. Unfortunately, I'm still waiting for a resolution. However, the place is so affordable, that is not a big issue, but just be mindful of a situation like this.

Phenomenal hosts - the nicest people. Gave you accurate and helpful advice for everything from where to eat to how much to bargain for. Many hosts will mislead you, especially on the price of goods, but not them. Having stayed in four other hostels in Amman, they were certainly the best hosts. Hostel is located right in the heart of the downtown. Costs of living are low and there is a wonderful nightlife every day of the week. Would highly recommend getting a room with A/C for a stay anytime between April and October as the heat just sits in the downtown at night. Beds were comfortable and clean. Two shared showers/two shared toilets and sinks in every room (I believe).

The people working there were very kind and helped us with everything. The price is good for the location - which was in my opinion the prettiest and most lively street in Amman. I liked that there was a sink in the room. They also let us leave our bags in the hostel the last day when we checked-out which was very helpful.

The toilets were sometimes wet and you have to bring your own toilet paper. The rooms are a bit crammed, and the beds are not most comfortable but there is a curtain on each bed to gain some privacy. Not a negative, just a heads up: The parking is "kind off" free. If you wish you can leave the car on the street above the restaurant which is across the hostel but we got no real guarantee that the we will not get a ticket. Given we got one a few hours prior to this, we didn't want to risk it and had to pay for parking 4 JD per night. We got to keep our keys though.

The place allows for early check-in and late checkout. The manager/owner is really nice, trustworthy, and flexible when it comes to arranging for tour and driver. The owner/manager of the place took extra care of us in ensuring that we had a great time in Amman. The room was spacious and clean, and it came with a private sink and air conditioning. Towels and extention cable were provided upon request. Nice communal area that comes with TV and fridge. Well located with lots of eateries, sourvenir shops and supermarkets. Felt like a safe neighbourhood.

It's just hot during the summer, could highly recommend to top up for a room with air conditioning.

I really enjoyed my stay here. It was right in the heart of Amman, and was a walking distance to a couple of the major tourist attractions like The Amman Citadel and the Roman theater. It was also in close proximity with the country's highest rated restaurants like Hashem. The rooms I stayed in were well ventilated and the bathroom was very clean. The best part was the owner, Fouad, his son, George and the rest of the staff. There were very honest, and went above and beyond for my friend and me. They personally took us in their rides to tourist locations and made sure we were okay at all times. I highly recommend this hostel/hotel and doubt I would have been able to enjoy Jordan to the extent I did if it was not for the help of the wonderful people here.

I personally thought everything was okay. I had not used a shared bathroom in a while, but this was very clean and I did not mind. Good experience.

Fantastic value in a great location, easy walking distance to The Citadel, Roman Ampitheater, and Rainbow Street. Tons of shopping and dining in the immediate vicinity. Staff was extremely helpful with recommendations and arranging transportation to Petra, Madaba, the Dead Sea and more. The balcony provides a great vantage point for hours of people watching.

While we had no problem at all with any of these issues, other travelers should definitely be aware. Access is strictly a walk up to the third floor with no elevator. The shared bathrooms could be an issue for some visitors. The facilities are quite cozy, but extremely basic; if you are looking for a modern, Western style stay, this one is not for you.

If I should talk about the room, It was quite enough for a triple room. The hotel staff's (Hassan شقيق) behavior was very good. The location was quite good, we were very pleased with the location, you can go to the most famous places of Amman by taking a few steps. If you want sheep place, you can choose Cliff.

It's a bit cold, but since Jordan is a warm place, it wasn't a big problem. The toilet papers in the toilets are not replenished is a problem but nothing that can't be fixed, I believe it will be fixed after these comments. There was no problem when there was staff named Hassan, but other staff members do not replace toilet paper.

I cannot recommend Cliff Hotel enough. The location is perfect - right in the heart of Amman, and there is a balcony with a great view of the bustling and vibrant city. However, what we loved the most was the helpful and welcoming staff. They were incredibly kind, always available to help with anything, and very flexible. They even made us some delicious Arabic coffee! Thank you so much for making us feel so welcome.

The rooms are simple and a bit old, but still always clean

I stayed 4 nights in cliff hostel to start my trip in Jordan. I recommand 100% this hotel. The location is great in amman center close to the roman theater 10 minutes by walking distance. You have many shops , rainbow street ..in front you have hashem restaurant the best humus in jordan, you can eat very well for 4 Jod...but the most important it is the kindness of the staff, i am a solo traveler woman and they helped me for everything, very kind and helpful, you can trust them for everything. And the manager fouad is a very kind person, he organizes tours to dead sea, desert castles, jerash...with a price almost 3 times cheaper than the others compagnies...thank to fouad i had 3 full days to visit the north of jordan...don t waste your time to find cheaper daily tour you wont find cheaper.

To leave the hotel....

I honestly recommend this hostel! It's the best choice in terms of budget. It was quite clean, even the toilet and shower. 24 hours hot water, decent water pressure. Our room was clean and the small lavatory and mirror in there was perfect! It's actually a worthy stay. Super nice WiFi, even for work, well-educated staff and location fantastic!

I would love to have towels, but there isn't. The only thing I could recommend to improve ;)