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+1-833-728-2041158 reviews
From
$69Pozharskogo Street 1, Almaty, 050013, Kazakhstan
Reservations:
+1-833-728-2041158 reviews
1/27
From
$69Call for great rates
+1-833-728-2041Spa/Wellness packages
Free wifi
Steam room
Spa tub
Hot tub
Air conditioning
Kid-friendly buffet
24-hour front desk
Welcome to Regardal Hotel, a luxurious 4-star hotel situated in the heart of Almaty, Kazakhstan. Just 1.1mi from the city center, this elegant hotel offers an ideal location for both leisure and business travelers. The address of this fabulous hotel is Pozharskogo Street 1.
Enjoy a comfortable stay in one of the hotel's 158 well-appointed and air-conditioned rooms. Regardal Hotel offers complimentary breakfast for its guests, ensuring a great start to each day. Guests can also take advantage of the hotel's free Wi-Fi and 24-hour front desk service, adding to the convenience and comfort of their stay.
For those looking to unwind and relax, the hotel boasts an indoor swimming pool, spa and wellness packages, as well as alluring amenities such as a Turkish/Steam Bath, sauna, hot tub, and steam room. Additionally, the hotel offers Shuttle service (extra charge) and airport shuttle (extra charge) to cater to guests' travel needs. With its perfect location and top-notch amenities, Regardal Hotel is the ideal choice for a memorable stay in Almaty.
After a rejuvenating day at the spa, guests can experience the culinary delights at the hotel's on-site restaurant, ALATAU. This family-friendly restaurant offers a variety of cuisines including local, Asian, and European dishes. With its traditional ambiance, it's the perfect place to savor delicious meals with loved ones, making it a delightful dining experience right at the hotel.
For added convenience, the hotel accepts payment in cash as well as major credit cards including Mastercard, American Express, Visa, Maestro, and UnionPay. This ensures that guests have flexibility when it comes to settling their bills, making their stay as hassle-free as possible.
When it comes to accommodations, guests can choose from several room types, each designed to provide comfort and style. From the spacious Suite and Junior Suite to the cozy Standard Twin Room, all rooms are equipped with modern amenities and are non-smoking, ensuring a pleasant and healthy environment for every guest.
With its impressive array of facilities, including an indoor heated pool, a rejuvenating spa, and a delectable restaurant, Regardal Hotel offers an unforgettable experience for travelers looking for luxury and convenience in the heart of Almaty.
Closest airports
Almaty International Airport
9.8miSpa/Wellness packages
Free wifi
Steam room
Spa tub
Hot tub
Air conditioning
Kid-friendly buffet
24-hour front desk
Non-smoking rooms
Bar
Elevator
Room service
Restaurant
View
Free toiletries
Bathtub
Balcony
Private Bathroom
Suite
1 Queen Size Bed
1 Sofa Bed
355 sqft
Hot tub
Spa tub
Private Bathroom
Balcony
x3
+
More details
Indulge in luxury in our spacious 355 sqft Suite, featuring a spa tub, air conditioning, and a private balcony with a stunning view. Accommodating 3 adults and 1 child, this room includes a queen size bed and a comfortable sofa bed.
Junior Suite
1 Queen Size Bed
1 Sofa Bed
290 sqft
Hot tub
Spa tub
Private Bathroom
View
x3
+
More details
Indulge in luxury in our spacious Junior Suite with a spa tub and hot tub/Jacuzzi. This suite accommodates 3 adults and 1 child, offering a stunning view and free toiletries.
Standard, Queen/Twin
2 Twin Beds
1 Queen Size Bed
250 sqft
Private Bathroom
Balcony
Bathtub
View
x3
+
More details
Enjoy a 248 sqft Standard Twin Room, with the option of one big bed or two separate beds. Relax on the balcony and take in the view, while enjoying the comfort of air conditioning and free toiletries. Accommodates 3 adults and 1 child.
6.7
158 reviewsFrom
$69Categories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Featured reviews:
🇰🇬
Aiza
10
10
The receptionist are helpful. Staffs are amazing.
But the cleanliness is important. Make it sure the rooms well clean. I found out some used tissues under the bed.
🇸🇦
Sultan
7.3
7.3
Clean rooms and Helpful staff
Furniture bit old. On top floor there is a restraunt that had a loud music playing till 01:00 in the morning.
🇹🇷
Abdullah
6.4
6.4
Good location, an old hotel but looks modern from outside, helpful staff
Breakfast was not good, booked room with jacuzzi but have bathtub, faucets was damaged
🇲🇳
Gereltogtokh
5.5
5.5
Right in the center of the city close to restaurants, museums etc.
Air conditionaire did not work. The house cleaning was not cleaning everyday. The telephone was not working.
🇰🇿
Madiyar
4.6
4.6
Location
Door lockers are to old, they are not safe, they do not work properly. You cannot be sure that you door won't open any time.
🇰🇿
Indira
1.9
1.9
Nothing
I recently had an extremely disappointing stay at the Regardal Hotel with my 20-year-old son, and I feel compelled to share our awful experience to warn others. Firstly, the room design was highly inappropriate. There was a huge glass window in the toilet facing the room, offering no privacy whatsoever. It was extremely uncomfortable and awkward for both my son and me. The staff at this hotel were some of the rudest and most unprofessional I have ever encountered. They were negative, very impolite, and made us feel unwelcome from the moment we arrived. This level of disrespect is simply unacceptable in any hospitality setting. Breakfast was another disaster. The selection was abysmal, with hardly any food available. The boiled eggs were dry and broken, and the cheese was hard and tasteless. To make matters worse, they didn't even have coffee. It was the worst breakfast experience I have ever had in a hotel. The managers were no better. They were very impolite and tried to charge us more money at the end of our stay, which felt like a blatant attempt to take advantage of us. Their behavior was both dishonest and unprofessional. The room itself was dirty, old, and unreliable. The interior looked like it hadn't been updated or properly cleaned in years. On top of that, the room was very cold, making our stay even more uncomfortable. This is a far cry from the comfort and cleanliness one would expect from a hotel. It’s worth noting that this hotel is definitely not a 4-star establishment as advertised. In reality, it’s more of a 2-star hotel, or even less. The quality of the amenities, service, and overall experience is severely lacking. Overall, our stay at the Regardal Hotel was a nightmare. I would strongly advise anyone considering this hotel to look elsewhere. There are plenty of other options that offer better service, cleaner rooms, and a more pleasant experience. This place is simply not worth your time and money
🇦🇪
Sanjay
1.9
1.9
there was nothing we can say we liked it and is a request to booking.com to pls remove such hotels from their list
I am writing to formally complain about the numerous issues we encountered during our recent stay at Regardal hotel Al maty from the day we checked in on 29th May and checjed out 2nd June. Our experience was highly unsatisfactory, especially considering the premium rates we paid.From the very beginning, our stay was plagued with problems. Upon arriving late, we discovered that our room's main door lock and air conditioning were not functioning. Despite multiple trips to the reception, my husband was informed that these issues could not be addressed until the morning. This left us feeling unsafe and uncomfortable for the night.The next morning, the manager provided us with a master card as a temporary solution for the door lock. This is an extremely risky and unprofessional measure, as it compromises the security of all guests' belongings.Furthermore, the staff's attitude throughout our stay was rude and uncooperative. The staff's inability to speak English made communication challenging, and their body language clearly indicated their unwillingness to assist us. There was a noticeable lack of a welcoming smile or any form of basic hospitality from the staff, which is something we have never experienced in all our travels around the world.Our dissatisfaction was further compounded by the poor housekeeping services. Despite requesting room cleaning, we returned each night to find our room still dirty and uncleaned. This level of neglect is unacceptable and does not meet even the most basic standards of hospitality.Additionally, the breakfast service was appalling. Despite requesting a simple vegetarian sandwich, the staff failed to provide this, demonstrating a lack of consideration for guests' dietary needs. On the first night, my husband, who is diabetic, did not get anything to eat as he was busy going to the reception multiple times to address the door issues. This situation was extremely distressing and unacceptable.
🇮🇳
Mahshan
1.9
1.9
I didn’t like anything from there
I got very bad behavior from that hotel management, i booked king size bed with balcony, they give me twin bed without balcony, I informed them, that time they are saying we don’t have balcony and king bed room now. First time am getting like this behavior from hotel staff, all are very rude. When i was sleeping with my wife , one staff came inside my room without my permission, it was mid night, he used his spare key, very very bad hotel in the world
🇮🇳
Dixit
1.9
1.9
No options for breakfast daily they server the same dishes that too tasteless
They should change their reception PPL they are just not too be fit for the hospitality industry, unprofessional always finding ways to mint more money from the guests and they are liers and cheat
Airports
Almaty International Airport
9.8miAirports
Almaty International Airport
9.8miRegardal Restaurant
Cuisines
Local•Asian•EuropeanAmbiances
Family Friendly•TraditionalLocation
IndoorAge restrictions
Adults onlyAvailability
All seasonSpa/Wellness packages
Free wifi
Steam room
Spa tub
Hot tub
Air conditioning
Kid-friendly buffet
24-hour front desk
Non-smoking rooms
Bar
Elevator
Room service
Restaurant
View
Free toiletries
Bathtub
Balcony
Private Bathroom
Activities
Karaoke
Bathroom
Bathrobe
Bathtub
Free toiletries
Hairdryer
Private Bathroom
Slippers
Spa tub
Toilet
Business Facilities
Business center
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Ironing service
Laundry
Food & Drink
Bar
Breakfast in the room
Coffee house on site
Fruit
Grocery deliveries
Kid-friendly buffet
Kids' meals
Minibar
Packed lunches
Restaurant
Special diet meals (on request)
Wine/Champagne
Food & drink safety
Breakfast to-go containers
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
ATM on site
Baggage storage
Concierge
Private check-in/out
General
Air conditioning
Carpeted
Designated smoking area
Elevator
Facilities for disabled guests
Family rooms
Hair/Beauty salon
Heating
Interconnecting room(s) available
Ironing facilities
Non-smoking rooms
Room service
Internet
Free wifi
Living Area
Sitting area
Sofa
Media & Technology
Flat-screen TV
Satellite channels
Telephone
Outdoors
Balcony
Physical distancing
Cashless payment available
Contactless check-in/out
Room Amenities
Clothes rack
Iron
Socket near the bed
Sofa bed
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key card access
Safe
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Spa
Beauty services
Hair coloring
Hair treatments
Haircut
Hairstyling
Hot tub
Indoor swimming pool
Locker rooms
Makeup services
Manicure
Massage
Pedicure
Sauna
Spa
Spa/Wellness packages
Steam room
Turkish/Steam Bath
Transportation
Airport drop-off
Airport pickup
Airport shuttle
Shuttle service
View
View
From
$69Check-in
From 14:00
Check-out
Until 12:00
Pets
Pets are not allowed.
Internet
WiFi is available in all areas and is free of charge.
Age restrictions
There's no age requirement for check-in
Curfew
Come and go whenever you want
Parking
Parking may not be available
Reservations
Call us for our best daily rates
+1-833-728-2041Children and beds
Child policies
Children of all ages are welcome.
Children 18 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0+ years
4+ years
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
Cards accepted at this property
This property accepts cash only.
When are the check-in and check-out times for Regardal Hotel?
Rooms at Regardal Hotel become available for check-in at 02:00 PM and guests are requested to check out by 12:00 PM.
What's the nightly rate at Regardal Hotel?
The base price for Regardal Hotel starts at $69. Do note, the cost might change depending on room preferences and dates. To see the actual prices, input your desired dates.
What are the room types available at Regardal Hotel?
The Regardal Hotel offers suites, junior suites, and standard twin rooms. The suites and junior suites are non-smoking, with an occupancy of 3 adults and 1 child, featuring a queen size bed and a sofa bed. The standard twin rooms, also non-smoking, accommodate 3 adults and 1 child, with either one big bed or two separate beds.
How can guests spend their time at Regardal Hotel?
Guests at Regardal Hotel can enjoy a variety of leisure activities during their stay. They can relax and rejuvenate at the spa, indulge in wellness packages, and make use of the Turkish bath, sauna, and hot tub. Families have access to a kid-friendly buffet and kids' meals, while the ALATAU restaurant on-site offers a family-friendly ambiance with local, Asian, and European cuisines. The indoor swimming pool, with its adult-only age restrictions and heated features, provides yet another option for relaxation. Additionally, the hotel offers beach chairs and loungers for soaking up the sun. For those who prefer to stay active, there's a business center and a 24-hour front desk to assist with any arrangements.
Is there a swimming pool at Regardal Hotel?
The Regardal Hotel offers an indoor pool that is available year-round, with a restriction for adults only. This pool is also heated for added comfort.
Does Regardal Hotel feature its own restaurants?
The hotel has an on-site restaurant called ALATAU, which offers a family-friendly and traditional ambiance. It serves a variety of cuisines including local, Asian, and European dishes.
Does Regardal Hotel accept credit cards?
Yes, Regardal Hotel accepts credit cards such as Mastercard, American Express, Visa, Maestro, and UnionPay. They also accept cash as a form of payment.
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