We went to one in Warren, PA. They were renovating the breakfast area, so when you walked in the entrance area wasn't so inviting but understood. The breakfast was cereal, etc. and had to be taken to room to eat, but that was fine under circumstances.

Nothing

Bed was hard ... Tea bags and creamer/sugar was stale and old and soaked w old water had to be thrown away , need to replace every cleaning.

See above

We only had one problem and it was quickly handled, and very professionally. We came back at the end of the day only to find water all over one of the nightstands. There was a large wet spot on the ceiling. The woman at the desk immediately transferred us to the next room over - easy to move our stuff and still on the ground floor for our dog. She handled the situation well and with ease.

The night clerk that checked us in was excellent! She wanted to go above and beyond for us! We were on motorcycles and starving so picking something up wasn't an option, it was late and delivery services were thin she offered to share her pizza with us lol. We declined but just the offer was nice.

The only complaint my friend had was the breakfast didn't have waffles or anything else lol.

The breakfast was suitable,. I expected more items. Boooking still is showing my stay in Oct. 27 which is incorrect. The front desk was very accommodating.

Everyone there was very helpful. Enjoyed my stay there. Also was quite at night so you could get your rest.

Had to cut down on cleaning to every 3 days. Any place I stayed at did the same thing. If you asked them to do something they would do it if requested.

Room was clean and comfortable. Good breakfast selections available. Quiet location. Easily accessable from Freeway.

N/A

Location in the lobby was good. Variety and presentation adequate. Nothing fancy. Prepackaged and fresh. Not certain if traditional fare or pandemic practice. Good location.

Dim lighting in the room. AC good and bathroom clean and pretty although seemed upgraded 'old' style.

Great customer satisfaction

All good

Room was immaculately clean.

Hallways and stairs looked as though someone wearing muddy boots had walked over them.