The room was big enough, there is buffet breakfast with a lot of options to choose from. The swimmingpool is quite big and clean and there is also a sauna. You can have buffet dinner if you want with 70 PLN per person. And you pay at the bar. You also have the option to order a-la-carte from the menu. Parking costs 40 PLN per day but you can park for free a few steps away from the hotel. We found a lot of parking spots behind a building 30 m from the hotel. Right next to the hotel, there is sister hotel - Express Hotel Krakow. People from that hotel serve the breakfast at Premier Hotel. The hotel is not luxury but it is worth it for the money, especially for the food and SPA. The staff is friendly, they speak english and they are ready to help you anytime.

The windows of the room don't open.

The hotel is clean and welcoming. Comfortable beds. Esthetically the place looked nice (not "outdated" as the photos might have suggested). I liked to get some work done from my laptop on the sunny terrace as there were chairs and tables available for the hotel guests. The stay exceeded the expectations I and my friend had.

It took quite a while to reach the places we wanted to visit. But since the hotel was so nice and affordable (2 of us spent 30 eur each per night in the double room), we were willing to spend 30 min in the bus (public transportation) to reach the city center. It was well worthy for us.

The room was perfectly 🥰 isolated (sound proof). I couldn't hear the next-door kids who were screaming and listening to TV so I could rest. The pool, even if it was small, was perfect! My daughter would have stayed all day long in the water if not for the trip we planned.

Internet connection was not so good 😒, I had a signal only in the bathroom (full) and near the door. As soon as you got outside the bathroom and closed the door, the signal was dropping to 0 or barely 1 tinny line. The view.. on one side, I had a view to a yard with dismantled cars, and on the other side, it had a view to an express road

We stayed here for a night and I can say it’s a good deal! Breakfast was great. Too many to choose from. Clean room. But a bit old, but who cares, for the price itself, it’s already a good deal! So when in budget, this is the best place to be in. Friendly staff too by the way.

Pillow was so thin so I requested for a more fluffy one(only to my preference). The receptionist gladly assisted me. Thanks to her! 😊

Lovely, polite & very helpful staff. Nothing to much for them. Really nice sauna & swimming pool area.

The bathroom needs to work on- the shower over the bath tub is positioned poorly- to close to the end of the shower screen which makes half of the water splashing on the floor. Also the water was badly leaking from between the screen & wall- ended up throwing many towels to avoid flooding of the floor. Reported to the reception- been informed that someone will be sent to look at it, but nothing happened. So if you’re not a fan of bathing- ask for a room with shower enclosure 🤷‍♀️😉

The staff were helpful one or two very enthusiastic staff members, great food in hotel restaurant

Terrible WiFi barely worth having room service a little less thorough than ideal in terms of waters and coffee replenishment however the room was always clean and we always had towels

I would say that the hotel is a strong 8,5. The room is your average hotel room with the all the basics. The mattresses are a bit too soft for my liking, but ok. The stuff is friendly. Access to the pool is a big plus for the price. Nice water, decent size. Happened to be rather empty during our stay.

The toiletries should be refilled more often, our soap was almost empty. We also had to ask for the slippers, since they were not in the room.

The hotel was clean and modern. You could use the swimming pool in the hotel. This was clean and big enough to swim in ,unlike some.hotel pools that are small and just a splash pool. There was a sauna there too.

liked swimming pool and sauna, in the rooms you have gowns, kettle, cups, water, coffee/tea stickers, we had a bath tub in a room) Check out time was aloud to prolong for one our) super nice breakfasts, big choice of food.

in my room Wifi you could only catch near the door or on a bathroom, complained on it but nothing changed after unfortunately. if you like to open window in a room - it is impossible. Fridge didn’t work in a room.

Large wide room, big fridge, welcome water, tea, coffee. Good breakfast. Reception, 24/7 always responded

Overpriced day parking, please reconsider it, make it lower or free of charge for guests