Location. The breakfast buffet was pretty good.

Customer service wasn't the best. I stayed 3 nights, but the card key would stop working every afternoon. Apparently, it wasn't programmed for the whole stay, and I had to go down to the reception desk to get it re-programmed. No apologies were offered.

This hotel is so great! Very good service, friendly staff, the location is perfect, right in the heart if the Old Town. It was very clean and comfortable. The interior is very nice: looks expensive but not overwhelming at all. There was a small issue in my room, which I didn't even mind! I only reported it so they have it in mind for the next guests. However, they moved me to a different room and made sure everything was perfect. The Wifi connection was very good too. I had video calls and worked on design projects with no issue. AC was working perfectly and it's hidden under the ceiling so it's not blowing unpleasant cold air right on you. I had such a good time, 100% recommend!

- amazing location - very nice, newly renovated and comfortable - has kettle and coffee/tea making in the room - has own parking (need to pay) - good internet - quiet - late check out (12:00) - friendly staff

my stay was great and I didn’t have any issues, but some may be bothered with: - no decaf coffee options in the room - no room service or in-house restaurant - breakfast is late hours (from 9am to 11am) - no USB plugs

I stayed at this new hotel for the first time, and it really surprised me! The location is superb, in the middle of the old town, luxurious interior and very helpful professional staff👌🏻My room was spacious with so comfortable bed and beautiful view. They serve fresh and delicious breakfast also:)

I really enjoyed my stay and liked everything!

Amazing location, in the heart of old town! Close to the airport also (15 min drive by taxi). I booked balcony room, the view was breathtaking! I was able to see wonderful architecture and beautiful churches all around. Staff were very helpful and very polite. Definitely coming back!

1) The location is excellent for excursions on foot, not only for thorough exploration of Vilnius Old Town, but also the food market, and public transport, e.g. train station (we arrived from Kaunas), bus to Trakai for a day trip, bus to airport (really easy). 2) Lithuanian diet can seem a little "heavy" and short of fibre, but the quality and variety of the breakfast offerings was very good, and the fresh fruit was exceptional, so very welcome, and the breakfast staff were very cheerful too. 3) We reported a minor lighting issue in our room, which was fixed very promptly, and without disturbance - a good test of customer service, we thought.

Beyond the teething problem of our preferred bed configuration not immediately available, and the minor irritant of the bathroom extractor fan not operating (not uncommon, we've found), nothing bad to report here.

The location is perfect Loved the style of the hotel Outside area was so lovely to sit in and read a book.

We stayed 5 nights so it would have been nice if had some more variety or other alternatives were offered that were not on buffet. Also I’m not sure how the housekeeping works. Our room was cleared as the bins and the tea & coffee replenished. And we had fresh towels every day . Our beds were not made and I’m not sure our bathroom was actually cleaned it looked clean though! . And room was never hoovered . But this did not spoil or effect our stay .

We stayed in YOLO room. Features of the room with spinning bed, bathtub in the room, big windows in the bathroom, panoramic views from the room, modern tv - was all outstanding.

We stayed in YOLO room. The curtains didn't stay shut, and kept opening up, had to ask reception to send someone to fix. Hair dryer was not great. Windows in the shower room are great feature but you have to shut the blinds when you use the room which loses its purpose. Could the windows be tinted from the outside so that nobody can see in, and then the views can be enjoyed while using the shower room? As well as that breakfast in the morning was stone cold.

Beautiful hotel in the hart of old town and very close to Ausros Dawn, within walking distance to Uzupiai Republic, and other places to visit. Lovely restaurants around area, and gift shops. We had family suit for 4, quite specious, big bathroom, mini bar in the room, coffee maker, water. Breakfast had many choices from hot, to cold to fruits and pastries. Parking inside the yard of hotel was €30 for one night, good value and safe, but small. Very helpful receptionist. Had issues with double booking, was quickly and professionally sorted. Would not hesitate to come back and highly recommend to anyone

Could not find any faults

Extremely clean room, particularly impressed with the cleanliness of the bathroom and how comfortable the bed was. Special praise for the sheets, which were of very very good quality. Location is absolutely perfect for exploring the old town of Vilnius, close proximity to excellent coffee shops and restaurants.

No mention of the number of stairs to reach the room even if you use the elevator. Hotel seems to be based in a couple of interconnected buildings which means unexpected flights of stairs everywhere. No help with luggage offered at reception whatsoever. Only one member of staff at reception which led to chaos upon checking in and out, with people in the queue getting frustrated and trying to skip the line.