My business class room was wonderful! It was more like a junior suite, with a separate sitting area (up some steps) and a spacious balcony overlooking the garden. The location in the old town was quiet, but close to all the shops, restaurants and bars.

There was no air-conditioning in my room, which made it very hot (despite the powerful Dyson fan which was provided). Also, there was no wardrobe, so clothes had to be hung on hangers on a wall.

Bigger rooms, great location, excellent staff. My room was flooded, although I suggested a whole bottle of wine to erase the trauma ( lol ) I got the tiny one only;). I would recommend it.

You need to pay for coffee capsules in your room, that was a bit of a shocker:( Breakfast - found the same bread in a basket 2 days in a row, same crumbles on the breakfast table. Would be good to see the place cleaned once in a while.

Beautiful spacious room and bathroom in the new part of the hotel. Lovely breakfast each morning with a great variety of fresh food on the buffet.

Nothing

I arrived in Vilnius still tired from a difficult trip out of Ukraine. I had torn a knee ligament and was having some difficulty. My room was nice but on the second floor with no elevator. The receptionist not only carried my luggage up to my room, but offered to relocate me to the ground floor as soon as a room became available. She apologized that it was not immediately possible as the hotel was entirely booked. I had not asked for any special treatment, but it was volunteered and graciously so. The next day they helped me move to a ground floor room which was a substantial upgrade at the same time. I was impressed by the quality of service, though I would have preferred not to damage my knee. Both rooms were spotless and well appointed. The breakfast was first rate and in warm weather there was the option to take it in the enclosed courtyard. The courtyard was also a pleasant place to rest in the afternoon, and well suited for writing which is something I do several hours each day. The location is excellent relative to the old town. Half a block away is a French bakery that serves espresso to accompany your croissant.

There was nothing to complain about. Even the coffee was pretty good.

It was my second visit to Vilnius and also the second time I spent it here at this hotel. Again it was great. The handwritten note welcoming me back at the hotel was a vey nice personal touch. Luckily I had more time to spend on breakfast so fully enjoyed the warm dishes they prepare specifically for you in their kitchen. Got a room upgrade and a late checkout time, so felt very well treated. As I booked some personal time additional to my business trip, I managed to see more of Vilnius. The main landmarks of old town are in walking distance of the hotel. For my next trip for sure I will book again here.

The hotel and room were really nice and elegant. The hotel itself was located in a good area, next to an amazing restaurant called Gloria. Eat there, you won’t regret it. It was easy to walk around the city from there, which I liked. It was also easy to get a ride to the airport upon my departure. The front desk staff was friendly and responded to messages promptly.

Housekeeping did not do a great job. They made the bed and folded towels, but did not otherwise straighten up. Over all though, this was a minor issue and I enjoyed my stay a lot/would definitely stay again!

Lovely spacious room overlooking the central courtyard (Business room). Superb bathroom, separate sitting area and desk. Shared areas of the hotel spacious and clean. Good position in easy walking distance of both the Old Town and Railway Station. Staff helpful.

Not keen on two single beds pushed together but was okay. Never did get the TV or heating working but to be fair never asked for any assistance. No tea making facilities. There was a coffee machine in the room but there was a charge of 1.8 euro per small cup.

Awesome breakfast! I really enjoyed the menu and everything that was offered. One of the best breakfasts I had in a European hotel. Also, great minibar drink selection. Very comfortable bathtub. We appreciated the little extras in the room e.g. a small sewing kit that actually came in handy. The location is absolutely marvelous - it's in the old city, but in a small street, so that You are not disturbed by any weekend parties or loudness in general.

Sadly, the restaurant and bar were closed. That was e one of the reasons why we booked this hotel, but we appreciated the mini bar though. The rooms are not as soundproof as they claim... Pillows are a neck breaker, they are too thin.

We were upgraded to a large room in the new annexe with a huge bathroom. No evening meals were available but there were two excellent restaurants a few steps away. The walk from the station took around 15 mins. The centre of Vilnius was quite close by so it was definitely possible to walk everywhere. There’s a terrace garden where we could have breakfast which was nice in the warm weather.

Unfortunately housekeeping forgot to service the room on our first day there, but the receptionist was extremely helpful and apologetic and insisted on bringing fresh towels and taking away our rubbish. Oddly the air conditioning temperature had to be controlled by reception rather than in the room and the lighting system was the most complicated digital system we have ever come across in a hotel. There were no instructions and we only got the right light to come on by sheer chance.

The breakfast must have been one of the best I have ever found in any non-resort hotel worldwide, possibly the best one in Europe. On weekends it's buffet based, during the week it is a mix of buffet and a-la-carte. The hotel is super central, you can reach plenty of bars and restaurants in just 5 mins and you can just walk 15 mins to Cathedral Square. The staff was super friendly and the room itself was gorgeous, very good size and nicely decorated.

The only minor issue was the position of the room, on the first floor and basically overlooking the garden where breakfast is served. In the morning there was therefore a bit of noise of plates and cutlery and people chatting coming from downstairs, but nothing too problematic.